We bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging
Written by the business, not verified by us.Seven Cells (sevencells.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-12.
Don't do it!! It is a scam. The first orders will come on time. I was charged $522 in September, but never received the medicine. I have been dealing with them to get a refund. They gave me a break down of my payments and shipments, but when I put the shipment information into the Federal Express site they are not the same. So I went to the Federal Express office and they showed me Seven Cells info was incorrect. Now trying to get a refund takes an act of Congress.
Multiple times the company shipped prior to 30 days and also after 30 days, and did not notify of shipment which resulted in ruined product. They would not rectify even after many months of membership. Too many companies doing the same service to stay with one that is unreliable and unprofessional
I’ve had a very frustrating experience with this company. While the product itself is great, the delivery process has been a nightmare. The first two months went smoothly, but now it's been nothing but delays and confusion. I've been charged days ago, my order is over a week late, and they’ve promised to send tracking info at least seven times with no follow-through. I even completed a follow-up consultation, called their phone number, and was told to contact the pharmacy, only to find out my order was canceled—but I was still charged! The runaround has been ridiculous. I wouldn’t recommend purchasing from them.
They are thieves!! Your first prescriptions will go as planned. They told me they have a new system and I had to fill out a new questionnaire. I filled out the questionnaire every week and called them every week, but no new meds. Claire who works in their custom care team wrote me the rudest note telling me to fill out their questionnaire. Since I told her it has been done weekly I haven't heard from her. I am being charged $522 a month for air. Don't do it unless your ready to throw good money away
They changed their business system and now I have to re-apply to get my shipment. Also had them ship me someone else's prescription in the past several months - they are a mess. Moving on to another provider.
On Aug 19, 2024 I paid and ordered my Tirzepitide Prescription was told it would ship within 7 business days. As of Aug 28th, I have no shipping confirmation and no one at the company has contacted to tell me why. After 2 emails and threatening to contact my bank for a fraudulant charge no one has returned my emails. I stressed the need to recieve my medicine in a timely matter due to already bieng late for my next dose but the company does not seem to care about that. After complaining to the BBB I got the order the next day, now month 2 after being told once I was in the system subsequent orders would be recieved in plenty of time to keep on schedule I am a day away from needing a refill and no medicine.
Customer service is terrible. I received an email to give a review and receive a 10% coupon good for your next order. What they don't tell you is that it's only good for new customers. Then why send it to an existing customer. SCAM
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and understand your frustration. Our intention is to reward all customers, but it sounds like we fell short in clearly communicating the details. We truly value your loyalty and would love to make this right. If you could reach out to us directly at [email protected], we’d be happy to assist you and find a solution. Your feedback helps us improve, and we appreciate your understanding.
A few months ago, I decided to order Tirzepatide from SevenCells and it was probably one of my best decisions this year. I've lost 20 pounds so far. SevenCells has been amazing, I've never had any problems with my deliveries and they've been very helpful so far.
Hi Consumer, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with SevenCells and that you’ve seen great results with Tirzepatide. Your success is our priority, and we’re glad to know our team has been helpful along the way. If you ever have any questions or need assistance, don’t hesitate to reach out. Here’s to your continued success!
Started back in beginningwith this company and have lost 45 lbs on tirzepatide!! I can’t thank them enough. I’m beginning to find myself again thanks to this weight loss. I’m not eating like I used to and I’ve completely changed my lifestyle due to this wonder drug. I can finally keep up with my kids. Thank you guys.
Hi Emily Ridgely, Wow, thank you so much for sharing your incredible journey with us! We’re thrilled to hear that you’ve lost 45 lbs and that Tirzepatide has made such a positive impact on your life. It’s inspiring to know that you’re feeling like yourself again and enjoying quality time with your kids. Your success is our greatest reward, and we’re here to support you every step of the way. Thank you for choosing SevenCells!
I love this pharmacy! Jessica was so kind and patient with me and helped me with all of my questions. I’ve been on a weight loss journey and seven cells has been a life saver for me.
Hi Michael Zelenke, Thank you so much for your amazing review! We're delighted to hear that Jessica was able to assist you with your questions and make your experience enjoyable. It’s wonderful to know that SevenCells has been a helpful part of your weight loss journey. We’re here to support you every step of the way, so don’t hesitate to reach out if you need anything in the future. Wishing you continued success!
This company is a scam. They have withdrawn money from my account 3 times, and I have only received one month’s worth. They refuse to help me or refund my money. Buyer beware.
I'm really sorry to hear about your experience, and I appreciate you bringing this to our attention. We take such issues seriously and want to resolve this as quickly as possible. Can you please contact us directly at [email protected] with your phone number so we can give you a call. We’ll look into this matter thoroughly and work to address your concerns. Your satisfaction is important to us, and we want to make things right. Thank you for giving us the opportunity to rectify this situation.
Great pharmacy to work with, both at a consumer level, and provider level. Fast delivery, and fast response time. Patients have said nothing but great things. Pharmacy technicians like Jessica actually take their time and talk to you unlike the ones at CVS or Walgreens where you are just a number to them. Highly recommend.
Hi Jonathan Gonzalez, Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team, especially with Jessica. Providing personalized service is a priority for us, and it’s fantastic to know our efforts are making a difference. We appreciate your recommendation and look forward to continuing to serve you and your patients!
Great customer service. Easy to contact and communicate my needs.
Hi Joseph Howley, Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience with our customer service and found it easy to communicate your needs. Your satisfaction is our top priority, and we’re always here to help. If you need anything in the future, don’t hesitate to reach out!
Started back in March with this company and have lost around 40 lbs on tirzepatide!! I can’t thank them enough. I’m beginning to find myself again thanks to this weight loss. I’m not eating like I used to and I’ve completely changed habits due to this wonder drug. Thank you guys.
Hi Jessica, Thank you so much for sharing your amazing journey with us! We’re thrilled to hear that you’ve lost 40 lbs and are feeling like yourself again. It’s wonderful to know that Tirzepatide has helped you change your habits for the better. Your success is our motivation, and we’re here to support you every step of the way. Thank you for choosing SevenCells!
Beautiful, brand new pharmacy with a state of the art clean room preparing high quality compounded medications for patients.
My wife tried the compound they make for weight loss instead of the high dollar name brand stuff that insurance no longer covered. She said it was all an easy process to do through the mail and the customer service was great. She also really seemed to like some face moisturizer she got from there.
I absolutely love this company and all of their products! I’ve lost over 100 pounds with their compounded Semaglutide. I would recommend this company to anyone!
I've been using this company for 2 years now, and I must say, they really are the best. Ordering is fast and easy. Received my order in just a few days and even had a free gift.
Seven Cells pharmacy has excellent customer service! They are always so helpful over the phone. Great employees there! One of my favorite products from there is the hydrating face moisturizer!
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