总是乐于助人
总是乐于助人、信息丰富、高效的顾问回答我的任何问题。
About Ship Sticks
Data updated- Website
- shipsticks.com
- Category
- Travel & Vacation
- Location
- United States · West Palm Beach
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (18/18)
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Is Ship Sticks legit?
Ship Sticks (shipsticks.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Makes it easy to travel.
Supply the shipping box
Didn’t like that you didn’t supply a box to ship clubs in. I would have paid a little extra for it. I thought u supplied the box. Or u could have wrapped it in plastic yo keep bag clean. It arrived very dirty. Very disappointing
Reply from Ship Sticks2026-07-29
Mr. Gaffney, Good morning, and thank you for sharing your recent Ship Sticks experience. We're pleased the shipment was collected as scheduled and arrived ahead of schedule at its destination. That said, we do apologize for any confusion around the packaging process. When shipping with Ship Sticks, customers are responsible for packaging their shipment in a hard case, soft travel bag, or box. A box is not provided at the time of pickup, but if you do not have a travel bag or case, our team can ship you a box for a nominal fee. To arrange this, simply reach out by texting or calling 855-867-9915, or emailing [email protected]. We can see our team has already been in touch and provided a link to the online claims form regarding the condition of the bag upon delivery. Since a claim submission hasn't yet been received, a member of our team will follow up directly to assist further. We apologize for any confusion, and look forward to speaking with you and getting this resolved to your satisfaction. Thank you for your time, and for choosing Ship Sticks!
Once I found where to drop my clubs
Once I found where to drop my clubs, all went well. I know someone that has used Shipsticks and had a box supplìed to them. I sent my clubs in my travel bag. It worked out fine.
Couldn’t have gone smoother!
Broken Club, Happy Customer
Have been using ShipSticks for several years now and they've helped me get my clubs to some great courses. My recent trip was the first time there was an issue. I opened my travel bag at the course to find my driver broken. Accidents happen. I filed a claim for the damages and am happy to report that the claims process was nearly as simple as the shipping. I received prompt replies from their claims dept and have a check coming my way. Will continue to use their services. PS: hope to see an app for Android soon
Failed to let me know the cost was USD -
Reply from Ship Sticks2026-07-29
Parker, Good morning, and thank you for sharing your recent Ship Sticks experience. We're pleased the shipment was collected as scheduled and arrived ahead of schedule at its destination. That said, we do apologize for any confusion around the currency charged at checkout. This process will be reviewed with our product team to ensure greater clarity around currency charges moving forward. We'd also like the opportunity to make this right, so a member of our leadership team will be reaching out directly to discuss what can be done to resolve this and ensure your satisfaction. Thank you for your feedback and for choosing Ship Sticks. We look forward to resolving this matter.
Delivery to original destination and…
Delivery to original destination and return home was faster than expected. Very happy with the service.
服务很棒——他们帮我拿了行李……
服务很棒——他们一早就在我的人行道上拿起了我的行李，比预期的时间提前了两天到达。 运送重型高尔夫球杆的超级简单方法，无需通过机场拖运它们的所有麻烦。
Excellent service
Excellent service - I will most definitely use this service anytime I need to shop my clubs.
Our trip got canceled and Ship Sticks…
Our trip got canceled and Ship Sticks got everything handled at the club and got our clubs returned in 2 days once we contacted them! Fabulous
My clubs were due in Boston on 7/14…
My clubs were due in Boston on 7/14 .That day I was told that they wouldn’t arrive till 7/15 no later than 10:30 and you hoped it wouldn’t affect my plans. By itself that is an asinine statement. I had an 8:00 tee time for a warmup for a tournament that started the next day. Played with rented clubs. Middle of the day long after the 10:30 time they were supposed to arrive I was told they wouldn’t show till the next day hours after the tournament began ! Your representative whined that FEDEX was being uncooperative. I had to drive to the FEDEX terminal and pick them up. The box they were in looked like it was in a plane crash. Had to buy another box and bring them back myself . ShipSticks won’t see me again . You didn’t even call to apologize.
Reply from Ship Sticks2026-07-28
Mr. Dyer, Good morning, and thank you for taking the time to share your recent Ship Sticks experience. We sincerely apologize that it did not live up to the standards we hold ourselves to, nor the level of service we strive to provide. We understand convenience is why customers choose Ship Sticks, and while delays are rare, they can happen. However, when they do, our team is trained to handle them with care and sensitivity, working to limit any impact on your travel plans. A member of our team will be reviewing your experience in detail and reaching out directly to discuss this further and determine what we can do to make things right. Please be on the lookout for our outreach, and thank you in advance for your time. We look forward to resolving this to your satisfaction.
I had accidentally left my clubs behind…
I had accidentally left my clubs behind and needed to get them sent home to me. i went on line to Ship Sticks and put in the info. It was very straight forward and only took a couple of minutes and the price was very reasonable. They picked them up the next day and I had them 2 days later. Easy, convenient, and reasonable. Would definitely use them again.
Excellent
The booking process was easy and the delivery was early and damage free. Would certainly recommend ship sticks to a friend
Picked up and delivered in a timely…
Picked up and delivered in a timely fashion. Good directions on how to pack and get everything ready. Will use again.
Ship Sticks is a great service
Ship Sticks is a great service. They picked up at my residence and delivered directly to the golf course. Absolutely no delays and the clubs were waiting for me when I arrived. Not have to lug my clubs to and from the airport was a lifesaver. I will continue to use Ship Sticks for future travel. I highly recommend this service.
Broken clubs and misguided drop off instructions
Was misguided about where how to drop my clubs. The instruction in the booking workflow stated to drop them at a nearby Golf Club for pickup, not at a FedEx. Had to retrieve them the next day and take them to a FedEx. Then my driver was snapped when I unpacked my clubs at the destination. Will never use this service again.
Reply from Ship Sticks2026-07-28
Mr. Orendain, Good morning, and thank you for sharing your recent Ship Sticks experience. We apologize for any confusion during the booking process. Looking into the order details, we can see the "Drop Off at Carrier Store" option was selected during booking, which means the shipment is to be dropped off at a local FedEx carrier store rather than collected from the origination address listed. The origination address is used simply to identify the nearest FedEx drop-off locations in that area. We're also sorry to hear about the damage to the driver shaft. Receiving items with damage is by no means typical, but when it does occur, all shipments are covered under Ship Sticks insurance plan which includes $1,000 of complimentary coverage, with the option to insure up to $7,500 in $500 increments for a nominal fee. We can see your claim has been submitted and is currently under review. Since this involves damage to the driver shaft, insurance will cover the cost to replace the shaft as well as any labor associated with the reshafting repair. A member of our Claims Team will be reaching out by phone to walk through the repair and reimbursement process. We apologize for the inconvenience this has caused, and we look forward to making this right and ensuring your satisfaction. Thank you for choosing Ship Sticks!
Clubs were there early and in great…
Clubs were there early and in great shape
Easy to set up and clubs arrived home…
Easy to set up and clubs arrived home days early!
Recommend Using Ship Stix
Delivery overseas was quick and I appreciated the ability to track my clubs along the way.