This was perfect
This was perfect! Price, time it took to ship, clubs arrived with zero damage!
About Ship Sticks
Data updated- Website
- shipsticks.com
- Category
- Travel & Vacation
- Location
- United States · West Palm Beach
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (18/18)
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Is Ship Sticks legit?
Ship Sticks (shipsticks.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Rebecca S
Rebecca S, my shipsticks consultant, spoke to me on the phone and guided me through the process of shipping my golf bag from Austin to Enniscrone, Ireland. She walked me through the process, filled my order, discussed customs issues and at the end of the day, my clubs arrived at in Ireland in less than 4 days. I had my Apple tag in my bag and watched it transit smoothly. She also hooked me up with a promo code that was expiring that day. Fantastic service.
Only trust Shipsticks
Shipsticks was able to retrieve my clubs in a different country after the airline lost and abandoned them. Great experience and had my clubs back home in 48 hours. 3 weeks since the airline lost and failed to return them
Delivered as promised
Made it let me out to Pebble and back…
Made it let me out to Pebble and back to the club in one piece. 10/10
Easy pickup
Easy pickup, early delivery both ways as well. Clubs made it in one piece and the travel case was barely scuffed. FedEx is who does the shipping.
worked fine once again
Clubs arrived a day early
Clubs arrived a day early! The process was simple and very convenient. I would not hesitate to recommend Ship Sticks to anyone.
Easy online process
Easy online process, easy pickup, and on time delivery! The only challenge we had was affixing a label onto our Sun Mountain Club Glider fabric travel bag but the FedEx pickup driver aided us.
Outstanding experience!
Ahead of schedule delivery & no issues…
Ahead of schedule delivery & no issues on either end.
Shipsticks comes thru again
Shipsticks comes thru again. Will always use them when traveling
Very easy and quick
Very easy and quick. Had to change the pick up location and it was very easy.
Always good for everything to happen as…
Always good for everything to happen as planned
First time user
First time user. I shipped a set of golf clubs from New York to California. I was a little skeptical at first having never shipped anything like this before but it was a truly positive experience. I will definitely use Ship Sticks again.
Everything went as planned
Everything went as planned. There were no surprises or disappointments. It was a clean execution of a good business model
Bag was thrown around
Bag was thrown around. Zipper was broken. Travel bag was all scuffed up and not taken care of. Bag was brand new arrived to location looking like its been shipped 30 times before. Not happy with first experience using ship sticks.
Reply from Ship Sticks2026-07-27
Aurelio, Good afternoon, and thank you for sharing your recent Ship Sticks experience. I'm glad your shipment arrived ahead of schedule, but I'm sorry to hear about the condition of your travel bag upon delivery. Receiving a travel bag in worse shape than when it shipped is by no means typical, and I apologize for the inconvenience. However, please rest assured, this type of damage is covered under the Ship Sticks insurance policy. All Ship Sticks shipments include $1,000 of complimentary coverage, and this particular shipment was insured for $5,000. I can see you reported this to our team on Friday and were sent a link to our online claims form. Once that's completed, our team will review your claim submission for approval and reimbursement. Since we haven't yet received your completed form, I'll have a member of our Claims Team reach out directly to help you file your claim and answer any questions along the way. The process is designed to be quick and simple, and I look forward to getting this resolved and making sure you're compensated appropriately for the damage. Thank you in advance for your time.
Reliable in every way
Golf bag delayed for three days
Paid $100.00 extra for expedited shipping. Approximately 24 hours after drop off, I was informed my bag will be delayed for an additional three days. This effectively wipes out two full days of golf out of the four days I had planned. That’s okay. I’m sure playing with rentals and coming out of pocket for another pair of shoes will be totally fine instead of using my own equipment on a trip I’ve been looking forward to for a year. Representing that you have the “logistical processes” in place to make the delivery happen and then woefully underdeliver is the problem. I wouldn’t have had any problem delivering my clubs to the drop off location days earlier; however, I didn’t—because ShipSticks expressly stated they “guarantee” their deliveries. Disappointed.
Reply from Ship Sticks2026-07-28
Mr. Frush, Good morning, and thank you for sharing your recent Ship Sticks experience. We sincerely apologize for the issues encountered with this shipment. The Next Day Air shipment was scheduled for collection on Thursday, July 23rd, with delivery expected Friday, July 24th. Unfortunately, a delay occurred on July 24th, revising delivery by one business day to Monday, July 27th. While Saturday delivery is available in some areas, the destination in this case was a remote location unable to receive Saturday deliveries. A situation like this is by no means typical, and we sincerely apologize for the impact it had on your trip and golf plans. Given the circumstances, your outbound shipping costs have been refunded in full to the original payment method, along with an additional reimbursement of $200 in rental and other qualifying golf expenses incurred while waiting for the bag to arrive. We understand this isn't the experience you were hoping for, nor the reason Ship Sticks was chosen. Given the unique nature of this situation, a member of our leadership team will be reaching out directly to discuss this further and determine what more can be done to ensure your satisfaction. Thank you for your time. We look forward to speaking with you and making this right.
Shipsticks is a fantastic service
Shipsticks is great. Clubs delivered without any issues. From Florida to Canada in a day. Thank you for making trip great by not having to lug clubs thru airport & customs. Definitely will use service in the future.