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Travel & Vacation

Ship Sticks

202 reviews

4.6202 reviews
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About Ship Sticks

Data updated
Website
shipsticks.com
Category
Travel & Vacation
Location
United States · West Palm Beach
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (18/18)
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Is Ship Sticks legit?

Ship Sticks (shipsticks.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

缺乏支持和关注

我的球杆已被取走,并且比我实际需要的时间提前 4 天交付。他们说根本没有及时出现,他们不但没来!当我最初打电话时,他们似乎很有帮助,但一旦他们说他们不知道发生了什么事,他们似乎也不在乎。事实上,当我周五打电话询问如何在周六追踪他们时,他的评论是,好吧,我周末不工作,而且那个工作的人不是最好的或那么好,你最好周一再打电话!被这个回应震惊了。他们会给你 200 美元的信用,用于俱乐部或表演,无论如何,但是当你玩 3 个不同的课程时,这没有任何帮助,并且没有真正涵盖任何内容。 通过这次经验,我将始终与我的俱乐部一起飞行,而不是依赖于那些并不真正关心他们是否成功的人!

Reply from Ship Sticks2026-07-28

Mr. Graves, Good afternoon, and thank you for sharing your recent Ship Sticks experience. We apologize that this fell short of our expectations, and the level of service we strive to offer. While delays in shipping are uncommon, when they do occur, our team prides itself on proactive, consistent communication and using every resource available to minimize the impact on your plans. Based on this feedback, we'll be reviewing the interaction to ensure our standards and protocols were properly followed in working to minimize the delay. As mentioned, since the shipment did not arrive as scheduled, shipping costs for this leg have been refunded, and our $200 Shipment Protection Plan has been offered toward rental and other qualifying golf-related expenses incurred while the delivery was being completed. At this time, we don't see that receipts have been submitted for your Shipment Protection Plan reimbursement. To ensure this is fully resolved, a member of our leadership team will be reaching out directly to discuss the shipment further and address any remaining concerns to your satisfaction. We apologize for the inconvenience, and look forward to speaking with you and making this right. Thank you in advance for your time.

一切都处理得那么好

从联邦快递上门取货到送货到我家,一切都处理得很好。联邦快递把它们留在我邻居的前门,这种情况经常发生,所以没什么大不了的。 在我最近的假期里,Shipsticks 帮我把球杆运送到三个城市,这让我的生活变得轻松多了,因为我不用再拖着我的球杆到处跑了!

M
Mendal Bouknight · 6 reviews · Verified · Experienced 2026-07-24 ·

On time ahead of schedule

On time ahead of schedule. Reliable. Thank you

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Glenn O · 1 review · Verified · Experienced 2026-07-23 ·

It worked as planned but VERY expensive

It worked as planned, on time. Tracking was nice. Clubs arrived in perfect shape. Honestly, I may not reuse the service. The price was insanely high, nearly 50% cost of my clubs. Too much.

Reply from Ship Sticks2026-07-27

Glenn, Thank you for sharing your recent Ship Sticks experience. I'm glad everything went as planned and your shipment arrived ahead of schedule. I also appreciate your feedback on cost, and wanted to offer a bit more context. This particular shipment was an international booking (UK to US), and international shipments have a significantly higher cost than domestic shipments for a few key reasons such as they travel by air, and the price includes all customs fees and taxes tied to transporting unaccompanied baggage across borders. It's important to note our pricing is all-inclusive of these costs, whereas some other providers may bill you separately after you've already shipped. I'd also point out that our domestic rates are quite competitive, typically 30-50% less than booking directly through the major carriers, depending on service level (Ground vs. Express), and our ground rates are often comparable to simply checking a bag through an airline. I hope this is helpful for future bookings, but if you have any other questions, please reach out anytime by texting or calling 855-867-9915, or emailing [email protected]. Thank you for choosing Ship Sticks. We hope to have the chance to assist you again soon!

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Patrick Donnelly · 1 review · Verified · Experienced 2026-07-21 ·

Like clockwork and the tracking app is…

Like clockwork and the tracking app is great.

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Jodi Guttenberg Lipkin · 10 reviews · Verified · Experienced 2026-06-06 ·

Great transport service

Excellent service!! Easy to use!!

R
Roger Tasior · 1 review · Verified · Experienced 2026-07-24 ·

My club’s were picked up on schedule…

My club’s were picked up on schedule and delivered on time. They were also delivered home on schedule and on time. I highly recommend using this wonderful service any time you send your clubs anywhere.

F
Frederick P · 1 review · Verified · Experienced 2026-07-24 ·

Easy scheduling

Easy scheduling, clear instructions on packing, efficient performance, exactly as promised. Price is appropriate for what is provided.

C
Chris Doyle · 1 review · Verified · Experienced 2026-07-24 ·

They made the entire process very easy…

They made the entire process very easy and assuring…from sending my bag tag setup in advance to discovering & sharing why my bag was on hold for a day in NY! Will use them whenever it’s got to get there timely and intact!

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Randolph Salisbury · 1 review · Verified · Experienced 2026-07-24 ·

I sent my clubs from Atlanta to Cape…

I sent my clubs from Atlanta to Cape Cod. Dropped them at FedEx on a Tuesday with an expected delivery date on Friday. They arrived on Thursday at 5:30 pm (just two days later). Excellent and worry free service. Will certainly use Ship Sticks again!

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Gerald Holstein · 1 review · Verified · Experienced 2026-07-24 ·

Price was right

Price was right, and pickup and delivery on schedule.

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Unhappy Customer · 3 reviews · Verified · Experienced 2026-07-25 ·

Impressive

I am so impressed with Ship Sticks. It was such a streamlined process online to create the request. FedEx was here early in the morning for pick up and the drop off was early on day 3. I would definitely use this service again.

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Michael McManus · 1 review · Verified · Experienced 2026-07-24 ·

Better value than you think in Canada

When factoring in what it would cost to take bags with you on a flight, better value than it appears. Plus you don't have to lug them through airports and hotels. Easy booking. Picked up and delivered on time. Very happy with the service.

我最近使用 Shipsticks 来运送我的高尔夫球杆

我最近使用 Shipsticks 将我的高尔夫球杆运送到几乎 1000 英里之外,预订过程再简单不过了。他们比预期更早到达目的地,也比预期更早以合理的价格返回给我。没有损坏,也没有任何证据表明袋子被不当处理。肯定会再次使用他们,并强烈推荐他们的服务。

真正的非凡体验

确实是一次非凡的体验。在我们最终的海滩目的地之前,我们有几个地方可以停下来。 Ship Sticks 用户友好,准时,提前到达,状况良好。我已经为他们预订了未来的旅行。比航空公司可靠得多,而且他们提供的服务价格也相当合理。尝试一下,我强烈推荐。

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Justin Bradshaw · 1 review · Verified · Experienced 2026-07-23 ·

I was beyond pleased that my clubs came…

I was beyond pleased that my clubs came way quicker than expected.They were also in the same condition that I packed them. Thank you so much

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Charles B · 2 reviews · Verified · Experienced 2026-07-24 ·

First time user

First time user. The instructions were clear and the process was easy. My clubs showed up just as packed and a couple days early!

K
Kris · 2 reviews · Verified · Experienced 2026-07-23 ·

Dependable service.

V
Victor Hsu · 1 review · Verified · Experienced 2026-07-24 ·

Fast shipping

Fast shipping Clubs came in great condition