Great Service
A reliable and professional supplier, and customer service handled our queries efficiently. Very satisfied with the overall process.
About Shop Simiglighting
Data updated- Website
- shop.simiglighting.com
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 29% (5/17)
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About this business
Simig Lighting, located in Zhongshan, China, it is a professional manufacturer for home lighting,such as pendant lamp, ceiling lamp, walllamp, table lamp, floor lamp etc.
Is Shop Simiglighting legit?
Shop Simiglighting (shop.simiglighting.com) has a 4.4 out of 5 rating on OK.one, based on 117 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 29% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Terrible experience
Terrible experience. They have only shipped half of the order, and I have sent them 5 emails requesting either a refund or the rest of the order, without an answer. Do not but anything from them, it is a scam.
Great communication and the lamp is…
Great communication and the lamp is beautiful
Great quick support ad fast delivery
I wait for my order since 6 weeks.....
I wait for my order since 6 weeks..... It was impossible to receive a delivered date.
I am really satisfied with the product…
I am really satisfied with the product I chose and was given as a gift; it perfectly matches what was described and I am delighted with the result in my home.
WARNING: False advertising and terrible customer service
Do not be fooled by the professional photography on Simig’s website. I ordered two ceiling lights for €500 based on images of what looked like expertly sewn, high-quality fabric. What arrived was a cheap, poorly made imitation in the wrong color and a rough, low-grade material. When I requested a return label and a refund for the second (unreceived) item, the nightmare began. They ignore daily emails or send vague promises without action. They even tried to threaten me, saying that contacting my bank would "cause me problems." Be aware: This is a drop-shipping company from China with no published address or phone number. They present themselves as a European company, but they do not follow EU consumer protection laws. I am now forced to resolve this through my bank. Save your money and buy elsewhere.
Big offer of products
Big offer of products. Different styles, sizes, colours. All you need in lamps. Great after sales service too, very responsive. Lamps even though shipped from China (distances and manipulation to Europe is considerable) were packed safely. Took almost a month from the moment i paid until received.
It’s ok but slow to respond
I received my light but it took awhile to arrive. The communication was poor with the company. But the light was as described and arrived safely.
Excellent customer experience
Excellent customer experience, thank you very much! The lamps look great, just like the online pictures. Additionally, thank you very much for the customer-friendly support team; much appreciated!!!
Excellent Service, Great Products, and Fast Shipping!
I had a great experience with Simiglight and can highly recommend them. The customer service was excellent – very friendly, responsive, and genuinely helpful whenever I had a question. It’s clear that they really care about their customers and want to make sure everything goes smoothly. The products themselves are of very good quality and exactly as described. Everything arrived in perfect condition and worked exactly as expected. You can really tell that attention is paid to both product quality and presentation. Overall, a fantastic experience from start to finish. Great service, great products, and fast delivery. I will definitely order from Simiglight again in the future!
Fantastic service and quick
Fantastic service and quick, clear responses to any questions. My orders always arrive on the expected delivery date, and I have never experienced any issues. I will definitely continue ordering my lamps from here.
Good selection of beautiful lamps.
Good selection of beautiful lamps. Communication with the customer service is friendly and helpful. A little minus about long delivery time, but I guess my items were sent from different continent to Europe.
great service
only part of the items arrived, but the costumer service was very attentive. they helped me locate the packages and offered me options regarding the possible ways to proceed.
Great supplier & no issues.
Kawah was so helpful in making sure my purchase arrived at our destination in the UK. I purchased an urgent order that needed to arrive by a certain date. They ensured my order was processed quickly & that the customs paperwork was prepared in advance to avoid any delays. Great supplier & no issues.
good service
Highly recommend
Great selection of beautiful chandeliers and helpful customer support. Very satisfied!
Beautiful lamps, good service
Beautiful lamps. Shipping took a while, but the lamps are exactly as you see them in the webshop. We also preferred white wire instead of black, and for one lamp that didn't have a wire, we wanted one with an on/off switch. Customer service was able to arrange all of this. Excellent. I also always received a quick response to my questions about shipping. I ordered three different lamps.
Ggreat product
great product, excellent quality, fully satisfied
The brand offers a wide catalogue and…
The brand offers a wide catalogue and multiple options. The lamp we ordered was delivered promptly and in excellent conditions. The following up was very smooth and we are very satisfied with the purchase.
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