Great costumer service
Great costumer service! Can highly recommend this website!
Simig Lighting, located in Zhongshan, China, it is a professional manufacturer for home lighting,such as pendant lamp, ceiling lamp, walllamp, table lamp, floor lamp etc.
Shop Simiglighting (shop.simiglighting.com) has a 4.4 out of 5 rating on OK.one, based on 117 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 29% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-25.
Great costumer service! Can highly recommend this website!
Just got an Oda Pulpo, think it took less than 3 week to be delivered to Germany. I was a bit nervous as I had bad experience with receiving broken lamps (from Germany). I contacted customer service in advance to ask what is the damage rate and I was assured it will arrive undamaged. Indeed it arrived very well packed, and secured. The lamps itself is nice, however there are 1-2 things that could be perhaps better. But for the price, nothing to complain. I could recommend the company and products further
Fantastic customer service! We were very pleased with our purchase, the lamp was good quality and looked amazing in our living room.
Great products and service
Smooth process. Delivered quicker than expected and item exactly as described. Would order from again.
Thanks for your support, really appreciated your efforts. Wish you a happy and heally life. Simig Customer Service Team
Thanks for excellent service and product and short delivery time .
Hello, Thanks for your comments, We will continue to work hard to bring customers a better shopping experience. Wish you and your family a happy and healthy life. Best Regards Simig Customer Service Team
simig light replied to my emails immediately. I can recommend this online shop! the lamps are in very good condition and look great
Hello, Thanks for your comments, We will continue to work hard to bring customers a better shopping experience. Wish you and your family a happy and healthy life. Best Regards Simig Customer Service Team
Quick reply by mail, fast delivery, well packaged. Very happy with these pendant lighting.
Hello, Thanks for your comments, We will continue to work hard to bring customers a better shopping experience. Wish you and your family a happy and healthy life. Best Regards Simig Customer Service Team
We bought a replica of Vertigo 120 cm and it looks like we hoped for. Gorgeous lamp, over our expectations! Fast delivery and the lamp was well packed. We are very satisfied with our purchase
Hello, Thanks so much for your comments, wish you and your family a healthy and happy life. Best Regards, Simig Customer Service Team
I bought a golden GUBI multi-light replica from Simig. Shipping was on time and the lamp properly protected. Also my request for a golden cable was taken care of. The lamp itself is solid and looks great, even though the finish is not perfect. There are multiple superficial and deep scratches all over the lamp, which are visible from anything closer that 1m from the lamp. All in all a reasonable alternative to the way more expensive original!
Hello David, We have receive below comments from you, would you pls take some photos for us to check? We will give you a satified solution once confirm the problems.Pls email us at [email protected], we will reply within 24 hours. Thanks so much. Simig Customer Service Team
I am really happy with Simig!! I ordered two Mira pendant light and from the order process till delivery everything was perfect. I was in lively contact with the customer service because my personal quality standards are very high and I was asking a lot and also I wanted to see some sample images of the lamps. The customer service was very friendly and patient by answering every question and sending sample images. The delivery was really fast and the built quality is very, very good. I need the lamps for a holiday flat and I will of course order more lamps from them. Thank you very much! Jo.
Hello, Thanks so much for your comments, wish you and your family a healthy and happy life. Best Regards, Simig Customer Service Team
waiting for 2 months for my lamp. first delivery apparently went back again. very disappointing
Hello Eva, We have receive below comments from you, would you pls tell us order number to check? We will give you a satified solution once confirm the delivery problems.Pls email us at [email protected], we will reply within 24 hours. Thanks so much. Simig Customer Service Team
At present, the epidemic situation in my country is extremely serious. I dare not go out to shop in stores, so I thought of looking at some cross-border e-commerce platforms and I found Simig Lighting. I bought a Flowerpot Pendant Light on their website A pleasant shopping experience! Although the transportation speed is slightly delayed due to the Covid-19, the good customer service makes me feel at ease. In addition, the packaging and product quality of the lamp are particularly good. If I need to buy a lamp next time, I will undoubtedly choose Simig Lighting.
Hello, Thanks so much for your comments, wish you and your family a healthy and happy life. Best Regards, Simig Customer Service Team
The vertigo lamp looks gorgeous, A very good table stretched on the bag, whis forms the form,The chandelier itself is very light, I ordered 2, first thought that the box was empty(very light). Not yet hung, But in general all that is necessary in the kit is. Light bulbs, as always separately. I was worried that she hung on the track, the seller was always in touch and sent information! Reached 1 weeks to Germany. To the seller Thank you so much!!! I recommend the seller!!!
Hello, Thanks so much for your comments, wish you and your family a healthy and happy life. Best Regards, Simig Customer Service Team
I received an email from simig today. They provided after-sales service for the vertigo pendant light I purchased, and promised a 3-year quality guarantee. This is one of my most satisfying shopping experiences. The shipping speed is very fast and only took 4 days. , The response to the email is timely and fast. If it is not for trustpilot to be unable to upload pictures, I will definitely upload pictures to show you my lights.
Hello, Thanks so much for your comments, wish you and your family a healthy and happy life. Best Regards, Simig Customer Service Team
I like their lights, very fast shipping
Hello, Thanks so much for your comments, wish you and your family a healthy and happy life. Best Regards, Simig Customer Service Team
117 reviews matching