Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!
Written by the business, not verified by us.MICAS (shopmicas.com) has a 3.2 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
Reviewers had a great experience with this company. Many consumers are very satisfied with the appealing designs, noting the garments look cute and offer unique, stylish options. People frequently praise the high quality of the fabrics and how well the items fit, with some mentioning things arrived exactly as pictured. Conversely, a small portion of people felt dissatisfaction regarding the consistency of the order and delivery process. Some reviewers mentioned issues where product appearance varied from the photos, or that items arrived thin and cheap feeling. Furthermore, a small group of people expressed frustration with the return procedures, mentioning difficulty or problems with receiving refunds.
Auto-generated from all reviews of this business. For reference only.Delivery was what you'd expect, took about a week and a half, but the clothes are SO worth it. I ordered a pair of jeans and the denim feels thick and expensive. The white top I got is not see through and super stretchy. I'm so happy that the clothes are great quality because they're so cute. I'll be a MICAS customer for life :)!
Buyer beware!!! 1. They charged me for items that were on backorder delay. That goes against FTC guidelines. 2. The gold shoes that I got do not look as advertised. The gold was practically orange and the shoes looked so cheap. 3. I had an ill fitting jumpsuit and dress that was non returnable among other items listed as non returnable. I had to have 3 separate shipments and they made it so difficult to check on my order because your tracking only showed the same tracking number for all 3 shipments and what made it worse was I had to email so many different times to get an answer! It was a horrible experience altogether. I’m not even a complainer, but this was literally the worst online shopping experience ever!
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. We're so sorry that your purchase was not up to your expectations. Our products are quality-checked and materials. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.
Worst online shopping experience by far. Got half of the order, the other half was delayed. I upgraded to express shipping and it still took close to 2 weeks. I had cancelled some items the same night, I placed the order and they did not honor the cancellation. I ask about it and they told me too late, the items were on their way, even though the request had been done at least 3 weeks prior and they had said the items were in back order. Then magically after the reminded of the cancellation request they had magically been shipped. Have to pay for my own return label and then go back to their website, which is difficult to access and put the tracking number and a picture of it. What a nightmare. The entire ordeal took close to 2 months. Never again.
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
The quality of your products are great the the shipping time can be inconsistent at times and there is not that much communication about when I would receive my order
Dear valued customer, thank you so much for your kind words! We sincerely apologize for the inconvenience caused and we will definitely pass your feedback to our team to improve our service overall. If you have any questions, please do not hesitate to send us an email at [email protected] and our dedicated customer care team is always here to help!
I absolutely love the jeans I ordered! The quality is amazing, they’re super comfortable, and I received so many compliments when I wore them. The customer service was excellent, and my order arrived very quickly. I’ll definitely be ordering from MICAS again! ⭐⭐⭐⭐⭐
The worst company ever. I don’t know how they are still in business. I placed an order on May 8th. Today is July 8th. I still don’t have my order. First order was “lost”. They sent another order. Now shipping says it here in my city sitting at a warehouse waiting to be delivered since June 23rd. The frustration and time I’ve taken to resolve this issue is ridiculous. DO NOT EVER BUY FROM MICAS. DON’T WASTE YOUR TIME AND MONEY EVER! I’m in the process of reporting this raggedy company to the BBB!
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated and disappointed you must be feeling right now. We are truly sorry for the inconvenience caused by the shipping delay, and we understand that this situation is completely unacceptable. We just took a look and our support team has been following up on this matter and has reached out to you via email. Could you please double-check your inbox for the latest update? We really want to handle this issue for you. Do not worry, our dedicated customer care team is always here to help!
DO NOT BUY Quality is horrific, getting a refund? GOOD LUCK speaking with bots, cost more to post the poor product back! And want to give you 50% store credit when they owe you your money back for horrible quality items!
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. We just took a look and our support team has been following up on this matter and has reached out to you via email. Could you please double-check your inbox for the latest update? We really want to handle this issue for you. Do not worry, our dedicated customer care team is always here to help!
I love Micas clothes. So on trend and stylish. I wear size XL and everything for me has been true to size. I will definitely be ordering more.
Love this shop🤍Everything I ordered matches the photos perfectly, and in real life it looks even better than in the pictures 😍 10/10. Thank you so much, dear team! Quality 10/10 Order 10/10 Delivery Service 10/10
Got a refund and voucher, although i didn't use the voucher. Evri lost my return parcel and it wasn’t delivered to them but they refunded me. Which was nice cos that was a lot of money. Thanks Micas!
Terrible shipping time, this is my second try to Micas and I’m more disappointed than last time. I made an order last year for an event and after patiently waiting for 3 weeks and my order was not fulfilled i reach out and they said couple items are out of stock. So if i didn’t reach out i was probably not going to get my order until the following year. I didn’t purchase anything for a year and i decided to give them another shot in the hopes that they fixed their issues but guess what this time it’s worse. I made my order mid may and we’re in freakin July and my order is not here yet. I reached out weeks ago and they gave me options I responded with refund please and still nothing no refund or shipment. Last week i received an email saying order is shipped. This is so frustrating I will never give Micas another chance you guys are the biggest disappointment and no matter how cute your clothes is it doesn’t matter if I will never be able to receive it on time like you claim 7-15 days for my events.
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated and disappointed you must be feeling right now. Certain items went out of stock due to high demand during the peak sales season, and we are doing our best to restock them as soon as possible. We just took a look and our support team has reached out to you via email regarding this matter. Could you please double-check your inbox for the latest update? We really want to handle this issue for you. Do not worry, our dedicated customer care team is always here to help!
Shopping with MICAS was such a great experience! The ordering process was quick and easy, shipping was smooth, and the quality of my outfit exceeded my expectations. Everything looked exactly like the photos, fit perfectly, and made me feel so confident. I received so many compliments wearing it to a creator event. I’ll definitely be ordering from MICAS again!
Just purchased two dresses and both are exactly as pictured and fit perfectly. I am pleasantly surprised as I wasn't expecting much but I will buy again. Also came quickly.
I love some of the clothes but the delivery needs to get better it takes along time if you have an event you have to order 2 month prior crazy!
Dear valued customer, thank you so much for your kind words about our clothes! We sincerely apologize for the inconvenience caused by the shipping time. We completely understand how important it is to receive your order in a timely manner, and we are continuously working to improve our shipping process. We will definitely pass your feedback to our team to improve our service overall. If you have any questions about your order, please do not hesitate to send us an email at [email protected] and our dedicated customer care team is always here to help!
Order a package package was delivered empty company refused to send me a new dress and refuse my refund. I have the protection plan on my package and they still refused to send me an address. Do not order from his company.
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
It’s been over three months, and my order is still incomplete. You charged me for shipping, yet you failed to deliver all the items and haven’t refunded the shipping fee either. This level of service is extremely disappointing. I’ve been more than patient, but this is unacceptable. I expect this issue to be resolved immediately!!!
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
Ordered 3 shirts did not get it. Was not told the order was out of stock. Ask for refund and got a certificate less than order price and unable to to contact
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find your order with the name and email address shown on Trustpilot. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
This company has done nothing but amaze me! From the customer service all the way to the material of clothing. I am 5’7 and it’s so hard to find a company that has bottoms that fit lengthwise. I could not recommend their clothes enough and they accommodate for so many different sizes and styles.
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