Love the skirt!it's true to size
Love the skirt!it's true to size. Got so many compliments! Also Received it in a timely manner.
About MICAS
Data updated- Website
- shopmicas.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 180 reviews
- Replies to negative
- 100% (80/80)
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About this business
Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!
Written by the business, not verified by us.Is MICAS legit?
MICAS (shopmicas.com) has a 3.2 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company. Many consumers are very satisfied with the appealing designs, noting the garments look cute and offer unique, stylish options. People frequently praise the high quality of the fabrics and how well the items fit, with some mentioning things arrived exactly as pictured. Conversely, a small portion of people felt dissatisfaction regarding the consistency of the order and delivery process. Some reviewers mentioned issues where product appearance varied from the photos, or that items arrived thin and cheap feeling. Furthermore, a small group of people expressed frustration with the return procedures, mentioning difficulty or problems with receiving refunds.
Auto-generated from all reviews of this business. For reference only.What people say
I wish zero stars was a option i…
I wish zero stars was a option i ordered on June 9th my order has been in limbo speedx and 4px is trash they have repeat the issue over and over the package is in state i can’t self pick up . It’s been in state for over 10 days no movement. I’ve reached out just to receive email after email no solution. Customer service is just repetitive. Spent over 200 no items yet! I’m frustrated and disappointed by customer service and lack of communication with this company!!! Do better and please send the package
Reply from MICAS2026-06-28
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated and disappointed you must be feeling right now. We take shipping delays very seriously and we are actively working with our logistics partners to resolve this situation as soon as possible. We just took a look and our support team has been following up on this matter and has reached out to you via email. Could you please double-check your inbox for the latest update? We really want to handle this issue for you. Do not worry, our dedicated customer care team is always here to help!
Amazing quality
Six Weeks, No Package, and Poor Customer Service - Finally Refunded
Update: I wanted to update my original review now that this situation has finally come to an end. I placed my order expecting a normal delivery timeframe, but my experience quickly went downhill. My order sat in processing for nearly two weeks before it was ever shipped, and then remained in transit for five weeks afterward. In total, I spent more than seven weeks trying to get either my order or my money back. The most frustrating part wasn’t just the delay, it was the lack of communication and the way customer service handled the situation. I received no proactive updates and had to repeatedly reach out myself just to find out what was happening. Each time, I was largely told to continue waiting while the blame was placed on the shipping carrier, despite the lengthy processing delay that occurred before the package was ever shipped. Clearly both are an issue. To make matters worse, the items were purchased for a specific trip, so by the time they would have arrived, they no longer served their intended purpose. Even after explaining this, I was initially told to simply wait for the package and then return it for a refund, placing the burden of resolving the issue entirely on me. After more than six weeks of emails, follow-ups, and having to continuously advocate for myself, Micas finally issued a refund. I appreciate that they ultimately made it right, but I believe that only happened because I persistently pursued a resolution. Had they not done so, I was fully prepared to dispute the charge with my credit card company. Ironically, before the refund was processed, the tracking still showed the package sitting at a warehouse awaiting movement. At that point, I had very little confidence that anyone actually knew where the package was or whether it would ever be delivered. I also just looked again before making this review and it STILL shows sitting at the warehouse. As a first time customer, this experience ensured I will also be a last time customer. While I appreciate receiving my refund, the overall fulfillment process, communication, and customer service fell far below what I expect from any reputable online retailer. My time is also very valuable, the fact I had to waste so much of my time to have Micas do what was the right thing, is unacceptable in my eyes. Micas has a lot of work to do if they want to provide a customer experience that inspires confidence and encourages repeat business. Based on my experience, I cannot recommend ordering from this company at this time.
Reply from MICAS2026-06-26
Dear valued customer, we sincerely apologize for the trouble caused to you. Generally, our standard shipping takes around 7-15 business days to arrive. Sometimes, a delay may be caused by logistics reasons that are out of our control. But we definitely will follow up on the issue if it happens and make sure that our customer receives their parcel ASAP! We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. While there might be a lot of room for optimization in our shipping policy, it is through our customers' feedback that we strive to enhance our service continually. We definitely will pass this to our team to improve it and we really hope to provide you with better service soon! If you have any questions about your order, please don't hesitate to send us an email at [email protected] and our dedicated customer care team is always here to help!
Great experience
Great experience! The quality exceeded my expectations, the items looked exactly as described, and the ordering process was easy and smooth. Fast delivery and excellent customer service. Highly recommended
The pictures online compared to what…
The pictures online compared to what the item actually looks like is worse than Temu. They make a return almost impossible. No return on bodysuit even if you've never even tried it on. The return procedure is exasperating. The grueling questions and pictures of everything you can think of make you want to say f it. This is what they want. I will never purchase anything from here. Do not buy this cheap ass non returnable worse than Temu crap.
Reply from MICAS2026-06-24
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrating this experience has been. We take product quality very seriously and all items go through inspection. We also understand that our return process may let you feel overwhelming at times, and we truly appreciate your patience throughout this. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
It’s my favorite store
It’s an amazing store one of my favorites. The clothing is beautiful and very good quality.
Horrible customer support and shipping
This is my second time buying from this company and each time my order has been delayed. Last time by two weeks and this time I have been waiting almost 3 full weeks for my shipment when it was supposed to take 7 to 10 business days. The lack of customer service response is unacceptable. They don’t have the inventory for what is displayed online so not only is my shipment taking forever but now I won’t get what I ordered. It wasn’t just 1 item, it was 4!! That’s half my order! Won’t be ordering for this store ever again, I don’t care how cute the outfits are!! This feels like a scam!!
Reply from MICAS2026-06-23
Dear valued customer, we sincerely apologize for the trouble caused to you and we're sorry to hear about your experience. Certain items have been sold out due to an unexpectedly high demand within a short time, and we're making every effort to restock them as soon as possible. We were unable to locate your order using the name and email address shown in your Trustpilot review. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address?We really want to handle this issue for you and our dedicated customer care team is always here to help!
Don’t buy from them
Don’t buy from them , my parcel was never delivered, Micas told me to contact the courier, I Did , I was given a reference number to give to Micas , and was told that Micas is the one supposed to write to the courier, but Micas is sending me back to the courier to get a letter that they should get in order for me to get my refund , they don’t reply on time , they give you a run around, Frustrating
Reply from MICAS2026-06-24
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrating this experience has been. We're sorry to hear that your parcel has not been delivered, and we apologize for the inconvenience caused by the back-and-forth communication. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
Beautiful quality and a great shopping experience
I had a great experience shopping with MICAS. The quality of the clothing exceeded my expectations, and the pieces looked just like the photos on the website. The fabrics feel comfortable, the fit was accurate, and the overall style is beautiful and trendy. My order arrived in good condition, and the shopping process was smooth from start to finish. I’m very happy with my purchase and will definitely consider ordering from MICAS again in the future. Highly recommended for anyone looking for stylish and affordable fashion.
Order and customer service isn't good
I ordered something before it was pre-order and then it became pre ordered and I didnt get it till like a month after and its part of a 2 piece and I got one part but waiting for the next part to arrive caused me to miss the return policy and now I cant return it and when I reached out they said returns are done online and when I shared what happened to them the kept telling that orders are returned online
Reply from MICAS2026-06-23
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrating this experience has been. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
The clothes are beautiful
The clothes are beautiful, but the shipping is terrible. I've been waiting over a month for my package with no resolution. Also, if an item is out of stock or only available for preorder, customers shouldn't be able to purchase it without a clear notice. This has been a very disappointing experience, and I won't be ordering from this website again.
Reply from MICAS2026-06-23
Dear valued customer, we sincerely apologize for the trouble caused to you and we're sorry to hear about your shipping experience. We were unable to locate your order using the name and email address shown in your Trustpilot review. Could you please send us a direct message on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
So flattering and perfect for summer
I’m really impressed with my order from MICAS. The piece feels well made, fits beautifully, and looks even better on than I expected. I especially love how flattering the cut is and how easy it is to dress up or down depending on the occasion. The fabric feels comfortable and lightweight without looking cheap, which is always something I pay attention to when ordering online. It gave me that effortless, put-together look I’m always hoping for, and I got so many compliments wearing it. Overall, I’m super happy with this purchase and would definitely order from MICAS again.
Sizes are NOT accurate
Sizes are NOT accurate. Customer service is terrible. Good luck if you think you’re getting a refund when shipping anything back. I don’t even know how this company is allowed to sell items!!
Reply from MICAS2026-06-19
Dear valued customer, we're so sorry that your purchase was not up to your expectations and we will improve our service overall! Sizes vary by style. Feel free to take a look at the size chart on our site for each specific item for reference! After our inquiry, our support team have refunded your original payment method and emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!.
The clothes was perfect and high class…
The clothes was perfect and high class and verry fast delivery love micas forever❤️🔥
I’ve had a great experience with Micas
I’ve had a great experience with Micas. The quality of the pieces exceeded my expectations, especially for the price point. The styles are trendy, flattering, and true to size. Shipping was smooth, and I’ve received so many compliments whenever I wear their outfits. As someone who loves fashion and shares outfits online, I appreciate that Micas offers stylish options that make me feel confident and comfortable. I’ll definitely be ordering again!
I’m still experiencing issues with…
I’m still experiencing issues with using the in-store credit that I was sent over 2 weeks ago. My experience with this company has been the worse one I’ve ever had. It seems like they’re just pushing it out until the in-store credit expires. Please stay away from this company. If I could give them a zero star I would.
Reply from MICAS2026-06-18
Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrating this experience has been. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
How can get in touch with customer…
How can I get in touch with customer service, because the company that you all ship Thur is terrible and the drivers lie too much and the representatives is just as rude as the drivers
Reply from MICAS2026-06-18
Dear valued customer, we sincerely apologize for the trouble caused to you and we're sorry to hear about your delivery experience. We were unable to locate your order now. Could you please send us a direct message on Instagram(@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
Loved my clothes that I got from Micas
Loved my clothes that I got from Micas, the quality is really good and I get so many compliments. The delivery is fast! I can’t wait to shop on there again.
I brought a set of clothes back in the…
I brought a set of clothes back in the middle of May it is June and they are just now emailing me to say my item is out of stock??? I have never ordered from a company that takes so long and also they said the refund would take even longer so in my opinion do not order from this company honestly…
Reply from MICAS2026-06-14
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
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