Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!
Written by the business, not verified by us.
Is MICAS legit?
MICAS (shopmicas.com) has a 3.2 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers had a great experience with this company. Many consumers are very satisfied with the appealing designs, noting the garments look cute and offer unique, stylish options. People frequently praise the high quality of the fabrics and how well the items fit, with some mentioning things arrived exactly as pictured.
Conversely, a small portion of people felt dissatisfaction regarding the consistency of the order and delivery process. Some reviewers mentioned issues where product appearance varied from the photos, or that items arrived thin and cheap feeling. Furthermore, a small group of people expressed frustration with the return procedures, mentioning difficulty or problems with receiving refunds.
Auto-generated from all reviews of this business. For reference only.
I have To be honesT communication Take long buT does return messages buT a while and refund Takes a while as well. As for The clothing as a 1st Time buyer cheap and was noT impressed why I shall noT purchase any more from This company. Pretty on site cheap on receiving
Thank you
Reply from MICAS2026-06-14
Dear valued customer, we sincerely apologize for the trouble caused to you. After checking, we can confirm that your order has already been fully refunded. We’re glad we were able to resolve this for you, though we regret that your initial experience did not meet expectations.
We also want to share that our customer support team typically responds to emails within 24 hours during business days, and we’re sorry if there was any delay in your case.
Your feedback is very important to us, and we’ve shared it with our team to continue improving both our service and product quality. If you have any other questions, please don't hesitate to send us an email at [email protected] and our dedicated customer care team is always here to help!
Depending on the person, customer service can be good.
My order had 2 packages. Some items in the 2nd package was out of stock so they delayed the while 2nd package. When I informed customer service they asked if I wanted to go forward with the 2nd package. I said no. Next day I get an order confirmation for the 2nd package. I go back and forth with "Evi" from support and they keep trying persuade me not to charge back. But I didn't need the items anymore and they refused to do a refund. So they said they'll give a discount if I didn't charge back. The discount doesn't even work... I'm done with them.
Edit: They were quick to try to solve my issue with someone else. I just wished I had someone else to handle my situation from the beginning
Reply from MICAS2026-06-14
We’re sorry for the frustration caused and for the confusion regarding your second package. This is not the experience we want our customers to have.
After reviewing your case, we understand there was a misunderstanding in the communication and order handling, and we sincerely apologize for that.
We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
After ordering online, it took over a week for them to even process my order and then they told me that some of the items that I ordered were no longer in stock. It took over 3 weeks for my order to arrive. Then I needed to return a few items, they sent me an invalid return address with a Dock Number. When I addressed this to Micas, they said this is the return address. Both USPS and UPS said that the address was invalid. Needless to.say I have items that I can't use or return. I will NEVER purchase from this place again. Decent clothing and quality though.
Update as of 6/27/26. I returned the unused items to the address given. After waiting for over a week for my return to be "accepted" I emailed them to ask about the status of my refund. I received a email from them saying they can return the top but not the bottom because it had been worn. Yes, I tried the entire outfit on when I received it. The top was a Large (too big) and the pants were an XL (which was entirely too big). I immediately put the items back into bag and sent an email (less than 2 days after receiving my items) to begin the return process. They sent me a picture of a pair of pants that looked like the pair that I purchased showing only the hem of the pants, saying that they had been worn. The hem does not show any threads missing, any dirt on the bottom, nothing, just a double hem. That more than likely came from them when they sewed the pants. I reordered the exact same outfit in Mediums (top and bottom) when I sent the original order back and I received an email indicating that my items had been received at the warehouse. So if I need an ENTIRE Medium outfit, where in the heck did I wear an XL pants to? All tags were still attached to both items. This place is a Scam!!! I REPEAT DO NOT PURCHASE FROM THEM BECAUSE THAT "EASY RETURN" IS SOME CRAP. I LOST MONEY DEALING WITH THEM. I BOUGHT THE 1ST OUTFIT AND HAD TO PAY TO HAVE IT RETURNED. THEN THEY SEND ME SOME.BOGUS CRAP ABOUT THEM SENDiNG ME THE MONEY BACK FOR MY TOP ONLY AND NOT MY BOTTOM BECAUSE THEY WERE WORN AND THEY WERE NOT WORN BECAUSE I COULDN'T EVEN FIT THE PANTS!!!!! WHAT A RIP OFF. I WILL BE REPORTING THEM TO EVERY SINGLE PLATFORM. I HOPE MY $58 WAS WORTH IT. SCAMMERS!!!!!
Reply from MICAS2026-06-13
Dear valued customer, we're so sorry that your purchase was not up to your expectations and we will improve our service overall! According to our shipping policy, standard shipping takes around 7-15 business days to arrive after the order has been shipped. Therefore, your package arrived within the timeframe.
Regarding the return issue, don't worry, we just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
Since my last review, although customer service did get back to me the returns process is awful. My total order was worth £32 and to return would have cost £40 due to sending overseas and tax. I did email and complai aboutthos however there was no response. It would be a waste to send it back and tbe quality of the clothes is awful.
Reply from MICAS2026-06-13
Dear valued customer, we sincerely apologize for the trouble caused to you. Our products are quality-checked. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I am extremely disappointed with the customer service I have received from MICAS.
I have repeatedly contacted the company regarding Order 1851305 and have still not received a satisfactory response.
MICAS claims that I received an asymmetrical dress, but I did not receive this item. Despite raising this issue directly with customer support, my concerns have not been properly addressed.
In addition, there are other clothing items from my order that remain missing, and I have been unable to obtain clear information about where these items are or when they will be delivered.
As an influencer who has worked with brands before, I expected much better communication and customer service. Instead, I have been left chasing answers for weeks, which has caused significant stress and frustration.
I am requesting: • A full investigation into the missing items. • A refund for the asymmetrical dress that I never received. • An update on the whereabouts of the remaining items from my order.
Thank you for your response.
However, this does not address my main concerns.
I have already contacted your support team and specifically reported that I did not receive the asymmetrical dress that your records state was delivered. I am still waiting for evidence of delivery or a refund for that item.
In addition, I am still missing other items from my order. Simply stating that some products are sold out does not explain why I have not received a clear update on the status of my order or when I can expect a resolution.
I would appreciate a direct response to the following:
Which items from Order 1851305 have been dispatched and delivered?
Which items are out of stock?
When will the outstanding items be sent?
If items cannot be supplied, when will the refund be processed?
What evidence do you have that the asymmetrical dress was delivered to me?
I would like this matter resolved as soon as possible. At present, I am still without the items I ordered and have not received satisfactory answers.
Reply from MICAS2026-06-11
Dear valued customer, we sincerely apologize for the frustration and stress this experience has caused you, and we truly understand how disappointing this situation must feel.
We want to assure you that our support team has been actively following up on your order. Certain items have sold out due to an unexpectedly high demand within a short time, and we're making every effort to restock them ASAP.
And we just took a look at our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I absolutely love MICAS! Their pieces are so unique and always feel different from anything you usually find online. The styles are super fashionable and on trend, but still easy to wear in real life and style in different ways. Prices soooooo affordable
The quality is really great for the price ! the fabrics feel nice, and everything I’ve ordered so far has had a flattering, comfortable fit. You can tell a lot of thought goes into the designs and details.
Every time I wear something from MICAS, I get compliments. I’m honestly obsessed and keep going back for more. Highly recommend if you’re looking for stylish, unique pieces that still feel well-made and wearable.
I ordered 10 items from Micas, and so far, I have only received ONE single item. To make matters worse, the quality is terrible and looks absolutely nothing like what they advertise online.
Since May 26th, they have been running me in circles. They keep asking the same questions: "Do you want a refund or the item?" and then they drop the bomb that sending the actual items will take another two months! They are just stalling and taking up my valuable time. I want my money back. Avoid this store at all costs!
Order number: #1838910
Reply from MICAS2026-06-10
Dear valued customer, we sincerely apologize for the delayed response and the trouble caused to you.
We understand how frustrating this experience has been, and we're sorry that this has taken longer than expected to resolve. We can see that our support team has been in contact with you regarding your order and we assure you that we are actively working to resolve this for you as soon as possible.
Don’t order they do not contact you regarding the returns process as they advise on the faq basically products are so poor and they do t come back to you so you can’t return
Reply from MICAS2026-06-10
Hi Maria, we sincerely apologize for the delayed response and the trouble caused to you.
Currently, our customer support team is able to reply to emails within 24 hours during business days. And we just took a look at our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I am so happy with MICAS and their customer service!!! Quality of clothing is amazing, love the unique designs and customer service is very responsive.
I’m very happy with my order from Micas! Everything fit perfectly, and the size chart on the website was accurate and easy to follow. The quality of the fabric exceeded my expectations — it feels soft, comfortable, and well-made.
The pieces fit beautifully and look much more expensive than their price point. The overall quality, fit, and style are amazing. I’ll definitely be ordering from Micas again!
The sizing is completely off. What the pictures are completely different. I order jeans and the print on them was like printed on it and looked fake as shut. I sent stuff back and the items were sitting there for a month and until I confirmed my tracking number with them they don't process shit. I didn't sent the plastic bag with them they are giving ne shit. Dont waste your money its garbage 💯
Reply from MICAS2026-06-06
Dear valued customer, we're so sorry that your purchase was not up to your expectations. Our products are quality-checked and sizes vary by style. Feel free to take a look at the size chart for each specific item on our site for reference.
We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I wouldn’t waste my time buying from this site. Their clothes are designed very awkwardly and it’s unlikely anything will fit correctly. Also they lie about “easy returns”. I’ve been trying to get a return label for over 2 weeks and they keep ignoring me. Even though they give a very strict time line for returns. This site is a huge SCAM. Do not recommend
Reply from MICAS2026-06-06
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
I recently purchased the Orange Abstract Print Mesh Sleeveless Bodysuit and Ruched Skirt Set I am very disappointed with this purchase because the product description did not mention that the material is see-through Pictures were sent like they asked and I received no response. I want to return the outfit and get my refund back Also,The earring that I purchased only came with one . It’s a unique earring however no instructions came with it. Furthermore,I’m waiting on an outfit which was not delivered with the order because it was pre-ordered which was supposed to have arrived on June2nd today is June 3rd. This is my first order with Micas . I’m waiting for my other outfit that I purchased to decide if I will purchase again.
Reply from MICAS2026-06-04
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days.
Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual
We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I placed my order on April 3… and received it June 3rd
I placed my order on April 3 and did not receive it until June 3, approximately two months later.
During that time, I was informed that several items were out of stock, despite those same items continuing to be advertised and sold on the website as though they were available. Communication from customer service was limited and often difficult to obtain.
As compensation for the delay, I was offered a $40 off of $120 discount. However, despite multiple follow-up emails, that promised discount has never been provided, and my attempts to resolve the issue have gone unanswered.
The delayed shipping was disappointing, but the lack of follow-through and customer service afterward was even more frustrating. I would be happy to update this review if the issue is resolved.
Update: After the original post the company immediately sent the discount code
Reply from MICAS2026-06-04
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
The company is based out of Hong Kong but mimics like It is Europe based.
It advertises easy returns, but they are very complicated. Read further down the return policy page. There are delays in shipping so when you try to return something all things need to be returned at the same time with a 30 day window to receive it (traveling to Hong Kong) so if the other item is delayed and arrives in similar poor quality you’d be tricked into not being able to return the last item due to that policy and possibly purposefully delay tactic.
Next, they have a long list of exclusions and consider any sale item to be a “flash sale” an excluded return but don’t list it such So on the website. Even writing easy returns within 30 days next to each sale item.
The original interaction they refused to allow refund. They tried to say it was a “flash sale.” When i pointed out their own very complicated return policy that would still allow me to return it.
They finally let me return it.
I also addressed the delayed item in that as well and they let me cancel that order.
The other 3 items were returnable with a paid shipping label I dad to pay more to the company and am still waiting on it to be sent.
But if you pay your own you have to try to get into their website and add a tracking label and it appears that that would be complicated. Overall it will cost me $20 for shipping to get poor quality clothing made in China acting as of its high end clothing from Europe.
They tried to give me $40 in returned and I keep the messed up clothing. instead of the $100 owed back.
Which would have resulted in losing even more money even with the $20 shipping total. I received the shipping label so we will now see if I actually get the returned money eventually or if they say it got lost in the mail or pretend the clothing was damaged when returned like they tried with other reviewers. Will update with final results when have them.
Steer clear. This company is just another fake Chinese one. Dressed up even cuter with clothing on the website that look adorable but are not the clothing that arrives.
Poor material quality, awkward design. Inconsistent sewing quality. Likely stole photos from another company or used AI and just created poor knock offs.
I looking at more reviews I see they have already been called out for not representing sale and no returns accurately on their website previously and told that person they were wrong.
I encountered the same exact thing with it not being marked correctly as well and discovered I had to email them separately to have them mark them as returnable. The company may appear to respond quickly and effectively to reviews on here, but do not be fooled. It is lip service and they don’t change their practices to reflect better costumer experience. If they respond quickly to bad reviews then they get better marks on this platform and look like their rating it’s higher than it should be. This company continues to try to take advantage of poor clothing quality, difficult return processes that end up costly for the consumer, and this review structure process.
Reply from MICAS2026-06-04
We’re very sorry to hear about your experience and appreciate your detailed feedback. We sincerely apologize that the items did not meet your expectations in terms of quality. Your feedback has been shared with our team for review and improvement.
We truly value your feedback and are working to improve our service, policies, and product quality. Please feel free to reach out if you need any further assistance.
We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
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