Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!
Written by the business, not verified by us.
Is MICAS legit?
MICAS (shopmicas.com) has a 3.2 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers had a great experience with this company. Many consumers are very satisfied with the appealing designs, noting the garments look cute and offer unique, stylish options. People frequently praise the high quality of the fabrics and how well the items fit, with some mentioning things arrived exactly as pictured.
Conversely, a small portion of people felt dissatisfaction regarding the consistency of the order and delivery process. Some reviewers mentioned issues where product appearance varied from the photos, or that items arrived thin and cheap feeling. Furthermore, a small group of people expressed frustration with the return procedures, mentioning difficulty or problems with receiving refunds.
Auto-generated from all reviews of this business. For reference only.
Items are beautiful but I would HIGHLY suggest only purchasing items that say they are ready to ship. If anything is on back ordered it’s takes, as of right now, at least a month if not more. They also hold items that are available to ship instead of shipping them as soon as possible. I have reached out via email and they offered to ship the items that are available yet nothing ever comes. It’s disappointing because their items are so nice.
Reply from MICAS2026-05-24
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.
The pants I ordered fit like a dream. I love them. I also ordered some earrings but the broke. But micas promptly sent a store credit to replace them. I plan on ordering again for my next vacation.
The website provided a good description of the dress and it came so quick. The quality was gorgeous and I enjoyed the dresses I received. I will be ordering more in the future.
The shopping was easy and the shipping was faster than I even thought it would be. I loved my pieces and they are true to size and the quality is amazing. The package was delivered to my doorstep and I loved that even more.
Very disappointing experience with returning the items
Very disappointing experience with Micas.
I returned my order exactly according to their return instructions and even paid for the return shipment myself. I provided everything they could possibly need: photos of the returned items, proof of payment for the return label, my bank statement, and the tracking number showing the package was sent back successfully.
Despite all of this, I am receiving absolutely no response from Micas.
This is honestly not something I would wish on anyone. I genuinely thought I was supporting a fun and trustworthy brand, but being treated like this as a paying customer is incredibly frustrating and disappointing.
I followed every step correctly, yet I’m the one dealing with the stress, lack of communication, and financial pressure because of what seems to be an issue in their own processing system.
I truly hope Micas finally responds and resolves this situation properly.
Reply from MICAS2026-05-20
Dear valued customer, we sincerely apologize for the inconvenience and frustration you have experienced with your return process. We deeply value your support and trust in Micas, and we are committed to resolving this issue for you as soon as possible. As per our return policy, once a returned package has been received and signed for, it undergoes a quality check at our warehouse. After the inspection is completed, the refund will be issued back to your original payment method.
Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
Again, we truly apologize for the inconvenience caused and very much appreciate your patience. Please rest assured that we are here to handle this issue for you promptly.
Dear valued customer, we sincerely apologize for the trouble caused to you. As per our return policy, once a returned package has been received and signed for, it undergoes a quality check at our warehouse. After the inspection is completed, the refund will be issued back to your original payment method. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
Micas double pleated plaid pants are so cute and have really good quality! They fit well even with big legs (I have thunder thighs) and they pair cute with flats or heels. I’ve received a LOT of compliments on them!
Item out of stock, no refund and did not notify me item wasn’t coming
No update on order, went to check after a long while to see the item is out of stock and no refund has been offered. Only the option to exchange. Why wasn’t I informed the item was out of stock? You can’t expect to leave customers waiting for something that isn’t coming. It’s common decency to update them with the status of any order and if the item is not available you refund, immediately and without question. Terrible customer service, this was my first time using this company and I won’t be using again.
Reply from MICAS2026-05-19
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.
Unfortunately i read the reviews too late, after placing an order. I paid with klarna but after that they say they don't have the product in stock. If you dont have it, why advertise with it?
Reply from MICAS2026-05-19
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.
Fraud. I ordered product a month ago never heard from anyone. I ordered 200 dollars worth of product only got pants nothing else. Unfortunately I didn’t read the reviews and I wish I would have because I see someone had to place a fraud claim which I’ll have to do now. I’m so very disappointed and wish these companies would just do good business right DON NOT ORDER FROM HERE. They don’t even deserve 1 star. Plus the pants I got don’t fit so I’ll still have to spend money to get them sizes. This was a terrible experience
Reply from MICAS2026-05-20
Dear valued customer, we're 100% real and we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual.
Sizes vary by style. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
I will not be ordering from them based on these numerous negative reviews. Thanks, but no thanks 👋🏽
Reply from MICAS2026-05-20
Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
I’m absolutely in love with Micas pieces. Every item feels so effortless to style and instantly makes any look feel elevated, elegant, and incredibly fashionable.
What I love most is how versatile the clothing is whether for everyday outfits or more dressed-up looks, everything blends beautifully and creates such a confident, irresistible style. I’ve genuinely started noticing more compliments and people looking at my outfits whenever I wear Micas.
Beautiful quality, stunning designs, and pieces that truly make you feel stylish ✨
Please do not be fooled by all the 5-star reviews. Based on my experience, I honestly question how genuine some of them are.
I ordered from this company and received products that looked completely different from the pictures on the website, including defective items. I returned everything exactly as received and even had to pay for the return shipping myself. Now they are refusing to refund my full payment of $172.80 and are only offering me $81 in store credit.
The customer service experience has been extremely disappointing and disrespectful. I strongly recommend saving your money and shopping elsewhere.
What’s even more concerning is that they asked me not to file a dispute with my credit card company, which makes me believe other customers may have had similar issues.
I will definitely continue fighting to get my full refund back.
Reply from MICAS2026-05-18
Dear valued customer, we sincerely apologize for the trouble caused to you. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I placed an order and was told it could not bd fulfilled . Over 2 weeks now and still unable to get my money refunded.
Reply from MICAS2026-05-17
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
The clothing is CHEAP and far too overpriced for the quality. Additionally, I made an order at the end of March and didn’t get the entire order until MAY.
The return process is also very tedious. Customer service is laughable. They don’t offer real answers or adequate solutions. They clearly do not care about keeping customers. Sucks for them because I love to shop.
We’ve been emailing since April with no resolutions besides offering me discounts after I’ve clearly stated I will not be shopping from your company anymore. Or offering partial refunds to keep the cheap clothes.
I’ve asked for return shipping costs to be covered since your site says you offer prepaid shipping labels with no success. I don’t know what DMing is going to do.
Reply from MICAS2026-05-14
Dear valued customer, we sincerely apologize for the trouble caused to you. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
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