Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!
Written by the business, not verified by us.MICAS (shopmicas.com) has a 3.2 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
Reviewers had a great experience with this company. Many consumers are very satisfied with the appealing designs, noting the garments look cute and offer unique, stylish options. People frequently praise the high quality of the fabrics and how well the items fit, with some mentioning things arrived exactly as pictured. Conversely, a small portion of people felt dissatisfaction regarding the consistency of the order and delivery process. Some reviewers mentioned issues where product appearance varied from the photos, or that items arrived thin and cheap feeling. Furthermore, a small group of people expressed frustration with the return procedures, mentioning difficulty or problems with receiving refunds.
Auto-generated from all reviews of this business. For reference only.Terrible experience returning items that were big for size small and now they are refunding. DONT EVER ORDER from them!!!!
Dear valued customer, we sincerely apologize for the trouble caused to you. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I am loving everything that I have received from Mica‘s! The quality is out of this world amazing and the pieces are so easy to wear in style! I absolutely love the maxi dress, romper, tank top, and leopard print shorts that I received. I can’t wait to shop again!
Bought an outfit or two from here and they are both stylish and cute with great material that will hopefully last for a while considering I didn’t pay “fast-fashion” type prices for these pieces. Hope they venture into more plus-size fashion with pieces they’ve already committed too because it’s a little frustrating finding a beautiful piece and not seeing your size, but overall I understand. Great company, look forward to seeing more from them and doing more business with them.
If I could give triple zeros, I would. I ordered 3 shirts on April 1st. As of today, I've yet to receive my order. It's been one excuse after another. I was offered a store credit as a refund. I didn't use a store credit to purchase my items. I don't need a store credit, as I'll NEVER order from them again. Worst online experience EVER!!!!!
Dear valued customer, we're so sorry that your purchase was not up to your expectations and we will improve our service overall! Refunds can be made by store credit or back to the original payment method. We failed to find the email by your name and email address shown in Trustpilot. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We really want to handle this issue for you and our dedicated customer care team is always here to help!
I am very satisfied with the clothes I ordered from the Micas website. The sizing is accurate, and the fit is true to size and very comfortable. The designs are made very well — unique, stylish, and beautiful. The app is very convenient to use for tracking orders and browsing collections. The customer service is excellent and fast. With love, Leyla
Loved loved loved everything! Can’t wait to wear!
Absolute rip off. I've ordered few items to check quality and material. Very cheaply made, I ordered 6 items, one never arrived after chasing them they offered refund. 2 bodies are unwearable due to style issues and they haven't offered any refund. 2 dresses were so cheaply made I was in total shock. You have to pay for postage and the process of refund wasn't easy at all. I gave up, lost 150 pounds and sitting with ridiculous items as by the time I got label etc time ran out. Never again ordering from them. Avoid at all costs.
Dear valued customer, we sincerely apologize for the trouble caused to you. According to our return policy, bodysuits are not eligible for return. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I love this brand—the clothing is very stylish and high-quality.
Poor quality. Bad fit. Bodysuits are made for people with very long torso. Snap closure hangs way down loose and of course they can't be returned for hygeine reasons. Total waste of money. Of the 6 things I bought, only 1 looks remotely like the photo. Did I mention the quality is cheap crap? Don't shop here.
Dear valued customer, we sincerely apologize for the trouble caused to you. Our products are quality-checked. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!
I absolutely love my new clothes! The quality is amazing, the fit is perfect, and every piece feels well-made and stylish. The designs are beautiful, and I received so many compliments when wearing them. I’m very happy with my purchase and will definitely be ordering again. Highly recommend! ✨💕
I would give this company zero stars if I could. I cannot believe how inaccurate their shoe size guide is, yet they still tried to hold me responsible for the return postage before agreeing to issue a refund. I ordered a size 5, but they sent a size 6. This was their mistake, not mine. Thankfully, after involving PayPal, I was eventually refunded. However, the entire process dragged on for nearly three weeks and dealing with Micas customer service was incredibly frustrating. At least three different customer service representatives contacted me by email, each asking for different information and seemingly failing to record or share my previous responses. I was asked to measure the shoes, measure my feet while wearing the shoes, and provide multiple photos. Even after sending everything requested, another staff member would contact me and ask the same questions all over again. They eventually started contacting me via WhatsApp requesting even more photos. The whole experience was exhausting and unnecessarily complicated. I'm just grateful I no longer have to deal with them. Buyer beware.
Dear valued customer, we're so sorry that your purchase was not up to your expectations and we will improve our service overall! Sizes vary by style. Feel free to take a look at the size chart on our site for each specific item for reference! Please don't hesitate to email us at [email protected] if you have any questions about it! Our dedicated customer care team is always here to help!
"Don't buy anything from Micas. I ordered a dress that never arrived. They kept telling me it was out of stock, and then when I asked for a refund, they didn't return my money."
Dear valued customer, we’re really sorry to hear about your experience and understand your frustration. However, after carefully reviewing your order, we can confirm that the out-of-stock item was fully refunded to your original payment method on May 17. If you have any other concerns, please don't hesitate to send us an email at [email protected]. We're always here to help!
Customer service 10/10 . I have ordered and things did not fit as I wanted , no issues with sending back and getting refund. High quality clothing , great prices
UPDATE: I was refunded. Thank you. BE AWARE!!!!! I ordered 4 items. 2 dresses, a top, and a pair of heels. The clothes smelled like smoke and the shoes were very cheap looking. Therefore, I requested a refund. These people did a review on the items after receiving them back from me, and determined 3 of the items were worn. They decided they were only going to refund me for that one thing. That is absolutely absurd! I will never order from them again. Also, the package the items were in arrived damaged!
Dear valued customer, we sincerely apologize for the trouble caused to you. We're so sorry that your purchase was not up to your expectations. Our products are quality-checked. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.
If I could give this company zero I would. I placed my order on the 12th of May and they still haven’t sent it to me. They ignore every email I send. I had a duplicate pair of jeans in my order – I asked them to change one pair to Black and keep one pair of Blue that was ignored as well. I then tried to edit the order myself but everything is glitchy so I’ve ended up just with one pair of black in my order when I really would've preferred blue if I knew this would happen. Even worse I paid extra for speedy delivery. I don’t think this orders is ever going to come and they are sat on £588 of my money and I bought all this stuff to go on holiday in a few weeks time so it’s been the one of worst shopping experiences I’ve ever had. Still deciding whether it’s just a fake website and they don’t actually have stock - perhaps this review or push them into find me replying explaining and sending my order miracles can happen I guess… absolutely DISGUSTED Hello Thank you for your reply but still nothing sorted! I can’t understand why you are still sitting on the stock you can send me - split the order into out of stock (send later) and make it a priority to get this out asap!! 95 % of my emails are ignored - there is no excuse!
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I absolutely loved my experience with Micas. The quality of the pieces truly surprised me — the fabric feels soft, comfortable, and very high quality. Every outfit looks elevated and stylish while still feeling effortless to wear. I also love how flattering and trendy their designs are without sacrificing comfort. You can easily dress the pieces up or down, and they make you feel confident and put together. Definitely one of my favorite brands to style lately ✨
Excellent experience with Micas! I also needed to contact customer service and found them to be incredibly helpful and kind, providing quick responses and clear instructions. All the items arrived, well-packaged and in a short time. I purchased a pair of jeans, two sweatshirts, a t-shirt, and a corset shirt. The sizes are perfect and the materials are of very high quality!
Ordered items from them months ago. I only received 2 of the 5 items. When i reached out to ask about the left over items over 2 months had passed(ordered april 9th) and they kept claiming they did not have these items in stock until a certain date. May 10 to be exact. I emailed them on may 18 and they still expected me to wait even longer. Not worth the money or the wait. I would attach screenshots of emails if possible but definitely not the place to order from if you're looking for a reliable source.
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!
I ordered in February and never received my order. I kept emailing them and they were continuously tried to give me a discount code or dollars credit towards another purchase while my order was on backorder. I explained I would not be buying anything additional until I receive my original order weeks later I followed up again and they continued with the same capital BS. I finally received a email that said the item that I purchased three months ago was out of stock. I demanded my refund and received it. This place is trash. I wouldn’t waste a penny here.
Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual. To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.
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