In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
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Is Silk & Salt legit?
Silk & Salt (shopsilkandsalt.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 38% of negative reviews. Last updated 2026-09-01.
Flattering, unique, dramatic dress but with a couple of negatives
It's a pretty dress, dramatic, unique, comfortable, and flattering. I had fun wearing out to a special show. Two negatives- the V of the neckline is too low for me. I guess if I was thinner around the waist the dress would wrap more tightly and shorten the neck opening. I ended up modifying it with a safety pin. Also- I got to thinking after I bought it that it's an African wax block print (I researched) and maybe as a white European American it's weird for me to be wearing it, especially since it's made and sold by a company that isn't (from what I can see) an African or Black-owned company.
When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!
Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink.
So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it.
All reviews say Silk & Salt does not offer a full refund on "ineligible" items, and are difficult to deal with, I ordered the largest size and it is too tight, so I can't get a bigger size. I don't want to get caught up in a lengthy process and end up with no full refund. Very disheartened by all the reviews.
Reply from Silk & Salt2022-12-11
Thank you Thank you Dianne :)
Feel free to exchange for a new size or a new product :)
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