Indulge in Silk. Empower Your Life. Experience the opulence and countless benefits of our silk sleepwear, clothing, and bedding. Elevate your lifestyle to new heights of beauty and well-being.
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Is SILKSILKY legit?
SILKSILKY (silksilky.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the beautiful garments, noting that the silky materials feel exceptionally soft, breathable, and wonderfully comfortable for everyday wear. People also appreciate the gorgeous range of vibrant colors available and the careful, attractive packaging that makes opening parcels feel like receiving a special gift.
Some reviewers were not happy with the delivery times, mentioning that international shipments took significantly longer than expected to finally arrive at their doorsteps. Others also noted experiencing difficulties when trying to communicate with customer support regarding their specific questions or unresolved order issues.
Auto-generated from all reviews of this business. For reference only.
The items I had selected arrived in a timely fashion and were wonderfully packaged- in a box with tissue paper and special stickers attached to each item. It was like opening a special gift.
Reply from SILKSILKY2026-07-21
Dear Cath,
Thank you for your wonderful feedback! We're delighted to hear your order arrived promptly and that you enjoyed the beautiful packaging. Knowing it felt like opening a special gift truly makes us smile—we're so happy we could make your experience memorable.
Best regards,
SILKSILKY Team
The silk bedding is beautiful. This time we upgraded to 22 momme product.
Can't wait for it to be on the bed tomorrow!
Reply from SILKSILKY2026-07-21
Dear Ian,
Thank you for your wonderful feedback! We're delighted to hear you love your beautiful silk bedding and chose to upgrade to our 22 momme collection. We hope it brings you many nights of luxurious comfort, and we can't wait for you to enjoy it on your bed!
Best regards,
SILKSILKY Team
Scarf and top feels wonderful on skin never again will buy polyester garments
Reply from SILKSILKY2026-07-20
Dear Andrea,
Thank you for your wonderful feedback! We're delighted to hear that your scarf and top feel so comfortable against your skin. It means a great deal to us that you appreciate the comfort and quality of our silk. Thank you for your support!
Best regards,
SILKSILKY Team
This is a great company - easy to deal with and lovely long-lasting silk nightwear. Would recommend.
Reply from SILKSILKY2026-07-19
Dear Simon,
Thank you so much for your wonderful review and recommendation!
We’re delighted to hear that you’ve had such a positive experience with SILKSILKY. Knowing that you find our service easy to deal with and our silk nightwear comfortable and long-lasting truly means a lot to us.
At SILKSILKY, we are passionate about creating high-quality silk pieces that combine timeless elegance, comfort, and durability. We also believe that providing a smooth and caring customer experience is just as important as the products we create.
Thank you again, Simon, for your trust and support. Your kind words encourage us to continue delivering beautiful silk products and thoughtful service to our customers around the world.
Warm regards,
SILKSILKY Team
Had a nightdress and dressing gown from here. Absolutly gorgeous! Great quality and looks fab on. Customer service were very helpful when I needed to exchange a size.
Reply from SILKSILKY2026-07-19
Dear Abi,
Thank you so much for your wonderful review!
We’re delighted to hear that you love your nightdress and dressing gown, and that you’re happy with the quality, style, and overall experience. It’s wonderful to know that our pieces have made you feel comfortable and confident.
We’re also pleased that our customer service team could assist you with your size exchange and make the process smooth and easy. At SILKSILKY, we believe that great products should always be matched with thoughtful and caring service.
Thank you again, Abi, for choosing SILKSILKY and for taking the time to share your lovely feedback. Your support means so much to us, and we hope your silk pieces continue to bring you comfort and elegance for many special moments to come.
Warm regards,
SILKSILKY Team
I needed a larger size and it was dealt with quickly and easily
The nightie is very soft and fits well and feels very soft against my nipples.
Reply from SILKSILKY2026-07-19
Dear Sandra,
Thank you so much for sharing your experience with us!
We’re so happy to hear that our team was able to assist you with the size adjustment quickly and smoothly. Finding the perfect fit is important, and we’re delighted that your silk nightie fits well and provides the softness and comfort you were looking for.
At SILKSILKY, we’re committed to creating silk pieces that feel gentle against the skin and bring comfort to your everyday moments. Your kind words about the softness of the fabric mean a lot to us.
Thank you again for choosing SILKSILKY and for taking the time to leave such a thoughtful review. We hope your silk nightie continues to bring you comfort and a touch of luxury.
Warm regards,
SILKSILKY Team
I ordered pillow cases, arrived on time, good quality
Reply from SILKSILKY2026-07-19
Hi there,
Thank you so much for your wonderful review!
We’re delighted to hear that your silk pillowcases arrived on time and that you’re happy with the quality. At SILKSILKY, we put great care into selecting premium silk materials and creating products that bring comfort and a touch of luxury to your everyday life.
Your satisfaction and support mean a lot to us. We truly appreciate you choosing SILKSILKY and hope your pillowcases continue to provide you with a soft, comfortable, and restful experience.
Thank you again for sharing your experience with us!
Warm regards,
SILKSILKY Team
The garment arrived very quickly, packaged beautifully and the fabric is lovely.
Reply from SILKSILKY2026-07-18
Dear Elaine,
Thank you for your wonderful feedback! We're delighted to hear your garment arrived quickly, was beautifully packaged, and that you love the fabric. We truly appreciate your support.
Best regards,
SILKSILKY Team
Patra Silk has dropped silk in favour of bamboo. I had to find more silk knickers for heatwave weather. I so glad I found your website. Your silk knickers are like a whisper of comfort
Reply from SILKSILKY2026-07-18
Dear Ann,
Thank you so much for your wonderful feedback! We're delighted to hear our silk knickers have provided the comfort you were looking for, especially during the heatwave. It means a lot to us that you found us, and we're so pleased you're enjoying the softness and quality of our silk.
Best regards,
SILKSILKY Team
The quick responses and politeness.
The company is very careful about returns. I appreciate that care.
Reply from SILKSILKY2026-07-18
Dear Ann,
Thank you for your kind feedback! We're delighted to hear you appreciated our prompt responses, polite service, and the care we take with the return process. Your support means a lot to us.
Best regards,
SILKSILKY Team
Dear Sok,
Thank you for your lovely feedback! We're delighted to hear you love our product so much. Your support truly means the world to us.
Best regards,
SILKSILKY Team
I ordered the wrong product initially by mistake and the team were so responsive and effective with helping me out. It was also an easy process to exchange.
Reply from SILKSILKY2026-07-17
Dear Preeti,
Thank you for your wonderful feedback! We're delighted to hear our customer service team was able to assist you quickly and make the exchange process easy and hassle-free. Your kind words mean a lot to us, and we truly appreciate your support.
Best regards,
SILKSILKY Team
I had some issue with the order, including size and colour and number.
The return policy is actually complicated and I think it's done just for you to keep the items.
Overall the customer service was efficient and found a solution also because they were the one making the all mess.
Reply from SILKSILKY2026-07-17
Dear Addolorata,
Thank you for your feedback. We sincerely apologize for your experience.
We have located your order and are committed to providing high-quality products and reliable after-sales service.
We sincerely apologize for the unpleasant experience we’ve caused you. Summer is the peak season for silk apparel. All our products are hand-sewn, and we’ve received a huge surge in orders. Our staff rushed to meet tight deadlines and accidentally forgot to remove the domestic size label, for which we offer our deepest apologies. This garment is labeled size L for the Chinese market, which corresponds to international size S, so the sizing is fully accurate—please rest assured.
Chinese silk boasts a heritage spanning thousands of years. Our items are crafted from genuine pure silk, and you can feel its luxuriously smooth texture the moment you touch it; our quality speaks for itself.
Our garments are made from genuine silk, and we stand behind the quality of our products. We have already sent you an email with a solution. If you prefer, we can send you a brand-new replacement free of charge, and we will cover the return shipping costs for the original item.
If you have any questions, please contact us at [email protected].
Kind regards,
SILKSILKY Customer Service Team
"Overall fit is good, but the armholes are too tight and could use a bit more room in the style measurements. Aside from that, the quality is solid and delivery was fast."
Reply from SILKSILKY2026-07-16
Dear Liz,
Thank you for your valuable feedback! We're delighted to hear you are happy with the overall fit, quality, and fast delivery. We also appreciate your suggestion regarding the armhole fit and will share it with our product team as we continue to improve our designs.
Best regards,
SILKSILKY Team
My wife loves the product and customer service from Harley and Ella were superior. Thank you for a silky smooth experience.
Reply from SILKSILKY2026-07-16
Dear Nguyen,
Thank you for your wonderful feedback! We're delighted to hear that your wife loves the product and that Harley and Ella provided you with exceptional customer service. Your kind words mean a lot to our team, and we're so pleased you had a silky smooth experience with us.
Best regards,
SILKSILKY Team
Dear Benedicte,
Thank you for your kind feedback! We're delighted to hear you love the quality of our silk. We truly appreciate your support.
Best regards,
SILKSILKY Team
Beautifully soft and elegant - keeping me cool in this heatwave much better than cotton or linen
Reply from SILKSILKY2026-07-16
Dear Customer,
Thank you for your wonderful feedback! We're delighted to hear you're enjoying the softness and elegance of our product, and that it's helping keep you cool during the heatwave. We truly appreciate your support.
Best regards,
SILKSILKY Team
Dear Joanna,
Thank you for your feedback! We're delighted to hear you love the product. We also appreciate your patience with the delivery time and will continue working to improve our shipping experience.
Best regards,
SILKSILKY Team
I purchased a silk shirt from this company on June 30th which arrived beautifully packaged a few days later. Whilst the shirt was well made, lovely, and a great price it just wasn't a good fit for me. I contacted their customer service and got a response almost immediately. I did receive a couple of offers to keep item but I wanted a return and refund. No problem whatsoever. Rio and Thomas were both exceptionally helpful and responsive and by 9th July I had been refunded after returning the item. I would have no hesitation in purchasing from Silksilky again if this is the norm. I'm still awaiting a refund from another company where I had to return to China...a purchase made in April!! So thank you Silksilky fror restoring my faith a bit in online shopping...
Reply from SILKSILKY2026-07-15
Dear Customer,
Thank you so much for your detailed and thoughtful feedback! We're delighted to hear you were pleased with the quality and packaging of your silk shirt, and we're especially grateful for your kind words about Rio, Thomas, and our customer service team.
We're glad we could assist you with your return and refund process smoothly and promptly. Your trust means a great deal to us, and we truly appreciate your willingness to shop with SILKSILKY again in the future.
Best regards,
SILKSILKY Team
Great product, sleep with it every night but have yet to wake up with it still on my head - this may be user error however.
Reply from SILKSILKY2026-07-15
Dear Maisie,
Thank you for your lovely feedback! We're delighted to hear you enjoy using our product every night. We appreciate your support and your honest comment about the fit, and we hope you continue to enjoy the comfort and benefits of your silk bonnet.
Best regards,
SILKSILKY Team
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