Super Simple Simple Text
Simple Text makes keep track of employees and call-ins super simple. When we need to send an alert to employees is a one step process!!
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
Written by the business, not verified by us.SimpleTexting (simpletexting.com) has a 4.9 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for their exceptionally quick response times and incredibly helpful guidance during the initial setup process. Reviewers regularly note that the digital platform is exceptionally intuitive, featuring a modern, user-friendly interface that makes managing messaging campaigns simple, smooth, and highly efficient. People love how easily they can find answers and get technical assistance whenever questions arise about their messaging plans. However, some customers also noted issues with account management, including unexpected service interruptions and delayed registrations that caused significant frustration. Consumers also mentioned a lack of clear communication regarding mandatory website requirements and sudden policy changes.
Auto-generated from all reviews of this business. For reference only.Simple Text makes keep track of employees and call-ins super simple. When we need to send an alert to employees is a one step process!!
Gab was fast on the instant chat. The other things took way longer than I anticipated over 36 hours to start using the platform after paying which I didn’t know about (the delay). But Gab got it all done in minutes
In times when customer service is often lacking, Cza took the time to listen, and create a solution for my issues I was having. Great communication and friendly! Cza is an asset to Simple Texting, you're lucky to have her! Thanks again for all your help!
Gab was super helpful, responded quickly even though the AI bot was already giving me tips, and confirmed that I'd gotten my plan changed as easily as I had hoped. Gab was friendly and personable, and I felt understood and assisted... plus it didn't take all day.
SimpleTexting has been a joy to use! The platform is very user friendly, and if we ever needed support, the Technical Support Team was very quick to help and provided thorough updates all the way through.
We’ve been using SimpleTexting as part of our day to day operations from the start, and it’s honestly one of those tools we don’t have to think about which frankly is exactly why we like it. We rely on SMS for time sensitive communication, confirmations, and quick follow-ups, so reliability matters a lot. Messages send when they’re supposed to, replies come through cleanly, and managing lists or quick campaigns takes minutes instead of an entire setup process. It fits naturally into our workflow without adding extra steps or complexity, huge bonus that there is minimal surges or down time with this platform compared to others also heavily relied on for communication in marketing. It’s become a quiet but essential part of how we run things, and I’d definitely recommend it to any team that needs texting to just work without drama and extra frills.
I love simpleTexting ❤️! The features are rich and constantly being upgraded to keep up with modern tech, and the customer service is top-notch. Thanks again!
Gene and the rest of the team put a lot of effort into solving an issue for our business. They kept us updated on every step and reached out without being asked to ensure we new what was happening. They responded quickly, with kindness, and I could not be happier with the customer service we received. I understand there was a typhoon affecting the area where some (or all, I am not sure) of the employees are working. Despite this natural disaster they still put in the effort to get this situation resolved which is insane and above and beyond what we were epecting. We appreciate you all so much, thank you!!!
The support that we received from Gene was INCREDIBLE. She was very responsive and kept us up to date, even though it was upsetting that we could not use our account during a very busy time. Gene was transparent, provided frequent updates, and was sympathetic to our situation. We would love to know how we can avoid having our account deactivated in the future. We want to ensure that we are following policies so this does not happen again.
The entire team from start to finish, Edith, Elijah, and Gab were amazing! Strong team and EXCELLENT customer service. Definitely made my teams day a lot better since we were texting one by one. Got everything done in one day! Registration and sent my text messages out, while other platforms.. my registration is still pending after 2 weeks!
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