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Electronics & Technology

SimpleTexting

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110 reviews

4.9110 reviews
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About SimpleTexting

Data updated
Website
simpletexting.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
110 reviews
Replies to negative
0% (0/3)
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About this business

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.

Written by the business, not verified by us.

Is SimpleTexting legit?

SimpleTexting (simpletexting.com) has a 4.9 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for their exceptionally quick response times and incredibly helpful guidance during the initial setup process. Reviewers regularly note that the digital platform is exceptionally intuitive, featuring a modern, user-friendly interface that makes managing messaging campaigns simple, smooth, and highly efficient. People love how easily they can find answers and get technical assistance whenever questions arise about their messaging plans. However, some customers also noted issues with account management, including unexpected service interruptions and delayed registrations that caused significant frustration. Consumers also mentioned a lack of clear communication regarding mandatory website requirements and sudden policy changes.

Auto-generated from all reviews of this business. For reference only.

What people say

We’ve been using SimpleTexting as part of our day to day ops since the beginning…

We’ve been using SimpleTexting as part of our day to day operations from the start, and it’s honestly one of those tools we don’t have to think about which frankly is exactly why we like it. We rely on SMS for time sensitive communication, confirmations, and quick follow-ups, so reliability matters a lot. Messages send when they’re supposed to, replies come through cleanly, and managing lists or quick campaigns takes minutes instead of an entire setup process. It fits naturally into our workflow without adding extra steps or complexity, huge bonus that there is minimal surges or down time with this platform compared to others also heavily relied on for communication in marketing. It’s become a quiet but essential part of how we run things, and I’d definitely recommend it to any team that needs texting to just work without drama and extra frills.

Gene, Cza and the rest of the team are allstars!!

Gene and the rest of the team put a lot of effort into solving an issue for our business. They kept us updated on every step and reached out without being asked to ensure we new what was happening. They responded quickly, with kindness, and I could not be happier with the customer service we received. I understand there was a typhoon affecting the area where some (or all, I am not sure) of the employees are working. Despite this natural disaster they still put in the effort to get this situation resolved which is insane and above and beyond what we were epecting. We appreciate you all so much, thank you!!!

Gene is AMAZING

The support that we received from Gene was INCREDIBLE. She was very responsive and kept us up to date, even though it was upsetting that we could not use our account during a very busy time. Gene was transparent, provided frequent updates, and was sympathetic to our situation. We would love to know how we can avoid having our account deactivated in the future. We want to ensure that we are following policies so this does not happen again.

EXCELLENT SERVICE

The entire team from start to finish, Edith, Elijah, and Gab were amazing! Strong team and EXCELLENT customer service. Definitely made my teams day a lot better since we were texting one by one. Got everything done in one day! Registration and sent my text messages out, while other platforms.. my registration is still pending after 2 weeks!

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