SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
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Is SimpleTexting legit?
SimpleTexting (simpletexting.com) has a 4.9 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for their exceptionally quick response times and incredibly helpful guidance during the initial setup process. Reviewers regularly note that the digital platform is exceptionally intuitive, featuring a modern, user-friendly interface that makes managing messaging campaigns simple, smooth, and highly efficient. People love how easily they can find answers and get technical assistance whenever questions arise about their messaging plans.
However, some customers also noted issues with account management, including unexpected service interruptions and delayed registrations that caused significant frustration. Consumers also mentioned a lack of clear communication regarding mandatory website requirements and sudden policy changes.
Auto-generated from all reviews of this business. For reference only.
Really bad customer service. They provide zero help on how to optimize and improve campaigns, how to be compliant with the SMS regulations, etc. They cut our service due to high opt out rates, never gave us a warning that we needed to have a lower number. And once they suspended their service we still had more than 1.5K in credits that we already paid. They denied a refund. And barely responded any of my emails or texts. Do not recommend at all. There are many other better companies.
I love Simple Texting, Their Customer service is Top notch and they are always there when I need them!! Very Helpful and Quick response time!! Simple Texting is very easy to use and has many features and options! And integrations are easy and simple too!
Efficient, Effective, and Supported Every Step of the Way
We’ve had a great experience with SimpleTexting. The system is extremely easy to use, efficient, and effective for communicating with our clients. Anytime I have a question, their chat support is incredibly convenient someone is always available to answer quickly or even hop on a call to walk me through something. Every team member I’ve spoken with has been friendly, knowledgeable, and genuinely helpful. Highly recommend!
We've used SimpleTexting for several clients and love the interface and built-in compliance. BUT that's not what makes them stand apart. Their customer service is truly exceptional. Great response times and able to help. Really appreciate that!
SimpleTexting’s customer support team is consistently efficient, responsive, and incredibly helpful. I truly appreciate their thoughtful recommendations and quick turnaround time whenever I reach out. It makes such a difference knowing I can count on them.
Great experience for our small company. Easy to use and manage. We have tried several other texting services and this one has competitive pricing and works well, with excellent customer care. Highly recommended.
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