Easy to use SMS texting
Love this service, easy onboarding, great support and most of all the service is solid. Plenty of tools available to make it work with your setup.
About SimpleTexting
Data updated- Website
- simpletexting.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 0% (0/3)
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About this business
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
Written by the business, not verified by us.Is SimpleTexting legit?
SimpleTexting (simpletexting.com) has a 4.9 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for their exceptionally quick response times and incredibly helpful guidance during the initial setup process. Reviewers regularly note that the digital platform is exceptionally intuitive, featuring a modern, user-friendly interface that makes managing messaging campaigns simple, smooth, and highly efficient. People love how easily they can find answers and get technical assistance whenever questions arise about their messaging plans. However, some customers also noted issues with account management, including unexpected service interruptions and delayed registrations that caused significant frustration. Consumers also mentioned a lack of clear communication regarding mandatory website requirements and sudden policy changes.
Auto-generated from all reviews of this business. For reference only.What people say
Love SimpleTexting
Love SimpleTexting. It is great in sending out company-wide texts or just to certain employees. Would Highly Recommend!!
I actually did it.. with Christine's help :P lol
I had a bad issue with a previous list that had almost 98% invalid numbers. It was crucial to be able to make this text blast campaign work. Christine was patient and very knowledgable. She instructed me and even explained why certain functions were not available or why they had limits, like the daily limit for sending texts that renews after 24hrs. I appreciate that she waited for me to try and troubleshoot the problem until we fixed it.
Simpletexting support is great
Simpletexting support is great! Both bot and human support. Both are very efficient, clear in messaging and offer great customer service.
Excellent support from Katy setting up my account
I had a great experience working with Katy while getting my account set up. The process can be a bit technical and overwhelming if you’re not familiar with it, but Katy made everything incredibly smooth from start to finish. She took the time to clearly explain each step, made sure all the details were correct, and guided me through the entire setup process with patience and professionalism.
Humans helping humans!
This company actually intergrates the best of technology with the best of humanity. It is really intuitive but for those who may still need a little help, the customer service is the icing on the cake!
Capable Platform with Knowledgeable Support
SimpleTexting has a platform that's simple to use but versatile enough to accommodate complex projects. Their support is very courteous, knowledgeable, and patient. The platform also offers API access to make it dead simple to incorporate texting into larger workflows.
Wonderful Customer Service
What great customer service, very grateful for Christine. She helped me with all my question with professionals and kindness.
Great customer service
Great customer service. Very responsive and helpful
Very good customer service
Very good customer service. At the end of the day I did not use the product but I have to give them 5 stars for the way they treated me and helped me out when I needed it.
I received help with a complicated…
I received help with a complicated problem. The CSR team worked through a few different solutions which resulted in a timely resolution
great communicater
Outstanding SMS Platform and Support for Small Businesses Sending High Volumes
I send over 10,000 text messages every month, and I can confidently say that SimpleTexting has been an excellent platform for my business. The system is extremely easy to use and makes it simple to manage large text campaigns, communicate with leads, and stay connected with customers. The dashboard is intuitive and allows you to send mass texts, manage two-way conversations, and track campaign performance all in one place. The ability to schedule messages, create templates, and use automation saves an incredible amount of time. Another big advantage is how reliable the platform is when sending messages at scale. For companies like mine that send thousands of texts per month, deliverability and stability matter, and SimpleTexting has consistently performed well. What really stands out, though, is the customer support. Anytime I’ve had a question, their team has been quick, knowledgeable, and genuinely helpful. It’s clear they care about their customers and want to make sure businesses are successful using the platform. If your company relies on SMS communication for marketing, follow-ups, or customer engagement, SimpleTexting is a powerful and dependable solution. I highly recommend it.
The help I received was prompt and…
The help I received was prompt and thorough. Christine was kind and gave clear instructions. My issue was resolved seamlessly and quickly.
It was Handled!
Once I got to a human contact, my concerns were handled immediately.
Quick and Kind Customer Service
Every time I have needed support, customer service is always quick to respond and assist me on the spot. My issues are usually resolved in a matter of minutes, and the staff is very kind. It's refreshing to receive such support. Thank you!
We recently signed our companyExcellent Texting Platform with Outstanding Customer Support up for…
We recently signed our company up for this texting service, and the experience has been excellent from the start. The platform has been extremely helpful for communicating with our customers more efficiently, and the setup process was smooth and straightforward. What really stood out was their customer service. Their team has been responsive, knowledgeable, and genuinely willing to help whenever we had questions. It’s refreshing to work with a company that provides such attentive support. Overall, we’ve had a great experience and would definitely recommend their service to other businesses looking for a reliable and easy-to-use texting solution.
Excellent service and support
Service and support were excellent. Our business needs changed but we would definitely hire them again in the future for messaging services!
Simple texting is a great service
Simple texting is a great service. So far the customer service has been attentive and helpful. A+!
the support was quick and professional
the support was quick and professional. She took care of my need quickly!
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