Skillshare

Hi Bob, Thank you for your feedback—we appreciate you sharing this. We understand how autoplay can be disruptive, and we’ll be sure to pass this along to our team for consideration. Your input helps us continue improving the learning experience on Skillshare.

Hi Elina, We’re glad to hear you found what you were looking for and learned a lot—that’s wonderful to know! Thank you for your feedback as well. For subscription options, including any available promotions or plans, we recommend contacting us at [email protected] to check if we are running any promotions that you can avail.

Hi Karina, Thank you for taking the time to share your experience. We're sorry for the frustration this situation has caused — we can understand how upsetting it would be to be charged when you weren’t actively using the account. It looks like you were able to work with our support team to resolve this issue. We always remain open to your feedback. We're also sorry to hear about the confusion with the cancellation process. Please know that we are actively working to enhance our systems to prevent such occurrences in the future. We've just checked your account, and it looks like the refund was successfully processed. Please note that it does take up to 14 business days for the refund to post back to your bank statement. We truly regret any inconvenience this situation has caused and appreciate your feedback — it helps us improve the experience for everyone.

Hi Saeedah, We appreciate your feedback. If you have any further questions or concerns, please just drop us a note at any time!

Hi, Thank you for your feedback! We’re happy to hear that you found the course both detailed and easy to understand—that’s exactly the kind of learning experience we aim to provide. We hope you continue discovering more classes that inspire and support your growth. Happy learning!

Hi, Thank you for your thoughtful and honest feedback—we really appreciate you taking the time to share it (especially if posting publicly isn’t usually your thing!). We’re glad to hear you’re enjoying the wide range of topics and finding inspiration on the platform. At the same time, we completely understand how that variety can feel a bit overwhelming, and we appreciate you calling that out. We also hear you on the email notifications. It’s important that your experience feels comfortable and aligned with how you want to learn. If you’d prefer fewer prompts to post or engage publicly, you can adjust your email notification settings at any time to better match your preferences. You can manage your email notifications so that you only receive specific notifications to tailor your learning experience on Skillshare. You can update your email notification settings in your Profile Settings: - Log into your Skillshare account - Account Settings > Email Notifications (https://www.skillshare.com/settings/email-notifications) - Uncheck the boxes that you do not want to receive notifications on Any changes you make in this page will be saved immediately. You can also go to the Skillshare email you received and click the unsubscribe link at the bottom. From there, a page will open up in your browser where you can select “Unsubscribe From All” and you will no longer receive email notifications about new classes, workshops, personalized class recommendations, promotions and discounts, and company updates and events. Feel free to check out our guide here for more information: - How do I manage my email notifications? (https://help.skillshare.com/hc/en-us/articles/204537218) We look forward to continuing to support and inspire your growth every step of the way!

Hi Nina, Thank you for sharing this—we absolutely love hearing it! It’s amazing to know you’re enjoying having so much knowledge at your fingertips and being able to explore whatever sparks your interest next. That curiosity and excitement for learning is exactly what Skillshare is all about, and we’re so glad to be part of your journey—wherever your next creative deep dive takes you!

Hi Marrianna, Thank you so much for your kind words. We’re glad our team was able to help and that the offer gave you the chance to explore Skillshare again. It’s always our goal to support our members in a way that feels helpful and fair, so hearing that this made a difference for you is incredibly rewarding. We’re excited to have you back and hope you enjoy rediscovering everything the platform has to offer!

Hi Olivera, Thank you for your positive feedback. We’re happy to hear that you’ve found Skillshare transparent and easy to navigate—that’s something we truly strive for. It’s especially wonderful to know that the courses have helped you learn useful skills for your new career. That’s exactly the kind of impact we hope to have. Wishing you continued success on your journey, and we’re excited to keep supporting your learning along the way!

Hi Anna, We're happy to hear that you had such a wonderful experience with our teachers, and we appreciate your feedback on our pricing.

Hi Paul, We're happy to hear that you found the teaching quality transparent and effective. Thank you for sharing your positive experience with us!

Hi, Thank you so much for this amazing feedback! We’re glad to hear that Skillshare has been such a meaningful part of your creative growth and lifelong learning journey. It’s wonderful that you’re exploring different creative avenues and expanding your horizons—that curiosity is exactly what we love to see. We’re so happy to have you with us, and we’d be excited to welcome you back anytime

Hi Tyrion, Thank you for being so candid — we really appreciate it. We’re glad you’ve found some valuable classes, but we understand how frustrating it is when you have to sift through content that doesn’t feel high-quality or relevant. That’s not the experience we want for you. Your feedback about AI-heavy content and overly promotional material is important, and we’ll make sure it’s shared with the team. Improving content quality and helping surface the most meaningful classes is something we’re actively working on. In the meantime, using filters, following trusted teachers, and checking reviews can help surface more of those “hidden gems” you mentioned.

Hi Petra, We’re glad to hear you’re satisfied and enjoying the wide range of content available. There’s always something new to explore, and we hope you keep discovering classes you love. Happy learning!

Hi Anisha, We're happy to hear that your art has improved! Thank you for sharing your positive experience; we appreciate it.

Hi Janet, Thank you for sharing your experience—we’re really glad to hear you’re enjoying the flexibility of learning on Skillshare anytime you want. We also truly appreciate you calling this out about the feedback on student projects. We understand how important it is to feel seen and receive personalized responses, and I’m sorry that your experience made it feel otherwise. That’s not the kind of connection we hope to foster between teachers and students. Your feedback is valuable, and we’ll be sure to share it with our team as we continue encouraging more meaningful and individualized engagement in classes. Thanks again for being part of the community, and we hope you continue to enjoy your learning journey with us.

Hi Hayam, That’s really great to hear — thank you for sharing this. We’re glad your first couple of courses have already been helpful and informative. It’s especially meaningful to hear that you feel you’ve found the right place for your learning needs so early on. We hope you continue discovering classes and teachers that support you as you grow. Happy learning!

Hi Dani, We’re thrilled to hear you’re enjoying the high-quality courses and talented teachers. It means a lot to know you love the platform and everything it offers. We’re so glad to have you learning with us—happy creating!

Hi Tamás, Thank you so much for sharing this! We’re really glad to hear that Skillshare is helping you finally explore something new in a flexible, low-pressure way. Being able to learn without big commitments can make it so much easier to get started and stay curious. We’re excited for everything you’ll discover along the way—happy learning!

Hi Kaye, Thank you for sharing your feedback—we really appreciate it. We're sorry to hear that finding classes felt a bit complicated and that the pricing after the free trial didn’t feel as accessible. We’re always working to make it easier to discover the right classes, and your input is helpful in highlighting where we can improve. On the pricing side, we understand how important value is, and we’re continuously reviewing how we can better support our members. As Skillshare grows, we’ve reassessed our prices to ensure we are able to offer a high-quality experience for our members and teachers. To better support our growing catalog and community, we routinely review our pricing to reflect the evolving value we provide. This helps us continue to offer new, diverse content, improve platform features, and support our talented educators who make Skillshare such a unique place to learn and grow. A Skillshare membership gives you unlimited access to thousands of classes with no ads, an amazing creative community, the ability to learn on-the-go, and more. Your membership also supports the teachers you love! If you’re an existing member and logged into your account, visit the Membership & Payments page for pricing. We sincerely value your feedback, and we’ll be taking your thoughts into account for further consideration as we work to make Skillshare better and better each day.