Smart DNS Proxy provides access to more than 400 global video and music streaming services online! Our Smart DNS service is faster than VPN, simpler to set up and works on almost any device including, PC, Mac, Smart TVs, Media Players, Tablets and mobile phones.You may sign up to Smart DNS Proxy with a 14-day free trial period and test our network. Most favorite channels like BBC iPlayer, American Netflix, Amazon Prime, Hulu, HBO, Showtime, iTV, Zattoo and 400+ channels are available. Also you can find more information about accessing American Netflix here.Smart DNS Proxy also provides a global VPN network for Internet traffic encryption and security. This feature is only available to our paid subscribers. Our VPN network is totally different from any competition. Our servers for SmartVPN technology provide you with access to global video and music streaming channels while encrypting and securing your Internet traffic.We're providing 24/7 live chat and email support for our users. Also, for most technical cases, our engineers are on board to help.
Written by the business, not verified by us.
Is Smart DNS Proxy legit?
Smart DNS Proxy (smartdnsproxy.com) has a 4.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times and helpful staff who resolve connection problems quickly and efficiently, making navigation simple. People note that the service works smoothly, allowing them to access international streaming content without major interruptions during daily use.
Some reviewers were not happy with occasional streaming blocks on popular platforms or experienced delays when waiting for technical outages to be resolved. A few consumers also mentioned receiving less helpful assistance or encountering difficulties when trying to bypass regional restrictions on specific channels. Others noted that these rare service disruptions required extra patience while waiting for proper troubleshooting guidance from the support desk.
Auto-generated from all reviews of this business. For reference only.
What people say
C
CJ · 34 reviews · Experienced 2026-01-12 ·
★★★★★
Have used SmartDNS for years
Have used SmartDNS for years. A great Company, they have issues like all technology Companies but they fix them very timely and customer service is second to non....If you are looking for a VPN company look no further, you will be in the hands of one of the best.
R
Roland Wehrli · 2 reviews · Experienced 2026-01-12 ·
★★★★★
works properly as adverised
using smartdns for many years. the services are properly working as advertised on there home page. support is quick and efficient.
A
Alexander Duckett · 1 review · Experienced 2026-01-12 ·
★★★★★
great customer service
great customer service! always responsive and resolving issues no matter how complex. While it sometimes takes a while to get services restored, they always manage it!!!
Service broken for days – US data center outage still not fixed, support useless
1 star – it doesn't even deserve that.
Since Tuesday January 6th 2026 (and today is the 11th) the service doesn't work at all for US streaming, especially Paramount+ which is the only reason I pay for it. I've tried every US server (Chicago, New York, Dallas, etc.), reactivated IP dozens of times, flushed DNS, switched networks (WindTre mobile and my brother's Fastweb FTTH), nothing. Always "not available in your region" error or endless buffering.
On January 8th they admitted on social media "severe connectivity issues in our US data center" blocking access to many US-based streaming services, but since then – zero updates, zero fix. Their status page still says "all good" like nothing is happening.
Support? Copy-paste standard answers: "try other servers", "update IP", "we're working on it" with no ETA and no real solution. I opened tickets, sent screenshots, explained everything – crickets or automated replies.
In the meantime I switched to KeepSolid and it works instantly for the same purpose. Smart DNS Proxy has been unreliable for years with Paramount+/Netflix/Hulu blocks, but this outage is the last drop: money thrown away for a service that doesn't deliver.
Don't waste your time or money if you want reliable streaming. Go for alternatives (KeepSolid, Getflix, Unlocator) and save yourself the headache. Once it was decent… now it's trash.
Date: January 11, 2026
Feel free to post it exactly like this on Trustpilot – it's specific, mentions the January 8th admission for credibility, and clearly explains why 1 star. If you want it more aggressive or toned down, let me know! 😤
K
Kevin Micallef · 6 reviews · Experienced 2026-01-04 ·
★★★★★
Great service
D
David Sharashenidze · 2 reviews · Experienced 2025-12-23 ·
★★★★★
Quick and quality response from the support team
Have been using SmartDnsProxy for many years. It works perfectly and what I like the most is the speed and quality of the response from the customer service/support team. They always solve technical issues quickly and well.
H
Herb · 1 review · Experienced 2025-12-15 ·
★★★★★
Great Product and Support
Have been a smartdns Proxy user for years. Works like a charm nearly all the time. When it doesn't Tech Support reacts quickly and solves the problem.
Works really well.
Easy to set up and great support if you need it. Used for a number of years now without real issues.
N
Nzar · 16 reviews · Experienced 2025-12-11 ·
★★★★★
A helpful
A helpful, amazing kind team
I
Ian Jefferies · 6 reviews · Experienced 2025-12-10 ·
★★★★★
Tech support to the rescue
Despite suffering from a rather difficult to identify smart DNS issue affecting UK sites only, the problem was resolved after much interaction with the technical support team. As ever they were helpful and communicative, managed to identify the problem and then implement the necessary network changes to resolve the issue. I have been using Smart DNS Proxy for several years now and would highly recommend them.
A
Antonio Saad · 2 reviews · Experienced 2025-12-10 ·
★★★★★
Great service
B
Branko · 8 reviews · Experienced 2025-12-10 ·
★★★★★
Flawless Service!
I'm very happy with the service. I've been using it for several years now and 99% of the time it works flawlessly and even if there's some issue it's always quickly resolved. Easy 5 star service!
L
Les Green, Greece. · 9 reviews · Experienced 2025-12-04 ·
★★★★★
Any company can sell a product
Any company can sell a product, but it's when the product doesn't work as it should that you find out how good they really are.
I've been using SDP for several years now, following the demise of my previous Smart DNS provider, & whenever a problem happens the service is always quick & resolves the issue.
Works well for unblocking most streaming TV channels without the problems associated with using a VPN - IP getting blocked, slow connection especially with multiple streams at same time.
Overall, excellent!!!
M
Michael Burr · 1 review · Experienced 2025-12-04 ·
★★★★★
Great customer service when you need it
I have used Smart DNS for many years. Whenever I have had an issue they respond very quickly and have always provided a solution, normally straight away but sometimes it would longer, not surprising given the service they are providing. They are very reliable.
J
Juan F Ortega · 1 review · Experienced 2025-12-02 ·
★★★★★
Great Speed and Reliable Support!
I’ve been using SmartDNS Proxy since 2020, and it has been an excellent and reliable service. The connection is fast, stable, and very efficient, allowing me to unblock streaming and online services worldwide without any issues.
Whenever I’ve needed assistance, their technical support team has responded quickly and efficiently, always resolving any problem in no time. I also appreciate the added security and privacy the service provides while browsing.
Overall, SmartDNS Proxy has consistently exceeded my expectations — I highly recommend it to anyone looking for a trustworthy and high-performance DNS and VPN solution.
Smartdnsproxy is brilliant opens up the whole world I have been a customer for years and can't imagine not ever using it
M
Martin · 8 reviews · Experienced 2025-12-02 ·
★★★★★
Excellent customer service and it works!
I've used Smart DNS Proxy for many years now. Firstly; it works! From time to time updates are needed to accommodate changes made by streaming providers. These are generally applied within a day or two without any need to contact Smart DNS. When I have had to contact them, response times are really fast with problems solved within hours.
I have been a customer for over 10 years in multiple countries the service is second to none. They are awesome at playing the cat and mouse game with the streaming services. It may go down once in awhile but a simple email reporting the outage in your country and they get it resolved in a couple hours or so.
J
Jon Gourlay · 1 review · Experienced 2025-12-02 ·
★★★★★
No doubt the best in town
I’ve been using this service provider for over 8 years now. The reassuring thing is being able to reach out the tech team/customer support when any awkward issues appear.
They always respond and always resolve the problem.
I wouldn’t consider using a rival provider why would I as I believe im already with the best.
Jon
Smart DNS Proxy is highly recommended if your priority is unblocking geo-restricted streaming content at the fastest possible speed and the lowest possible price, and you value responsive customer support.
Customer support is excellent, fast, and highly effective at diagnosing and resolving issues, particularly those related to streaming service blocks. I had reported a recent issue with Amazon apps not loading and it was resolved within couple hours.