Smart DNS Proxy provides access to more than 400 global video and music streaming services online! Our Smart DNS service is faster than VPN, simpler to set up and works on almost any device including, PC, Mac, Smart TVs, Media Players, Tablets and mobile phones.You may sign up to Smart DNS Proxy with a 14-day free trial period and test our network. Most favorite channels like BBC iPlayer, American Netflix, Amazon Prime, Hulu, HBO, Showtime, iTV, Zattoo and 400+ channels are available. Also you can find more information about accessing American Netflix here.Smart DNS Proxy also provides a global VPN network for Internet traffic encryption and security. This feature is only available to our paid subscribers. Our VPN network is totally different from any competition. Our servers for SmartVPN technology provide you with access to global video and music streaming channels while encrypting and securing your Internet traffic.We're providing 24/7 live chat and email support for our users. Also, for most technical cases, our engineers are on board to help.
Written by the business, not verified by us.Smart DNS Proxy (smartdnsproxy.com) has a 4.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times and helpful staff who resolve connection problems quickly and efficiently, making navigation simple. People note that the service works smoothly, allowing them to access international streaming content without major interruptions during daily use. Some reviewers were not happy with occasional streaming blocks on popular platforms or experienced delays when waiting for technical outages to be resolved. A few consumers also mentioned receiving less helpful assistance or encountering difficulties when trying to bypass regional restrictions on specific channels. Others noted that these rare service disruptions required extra patience while waiting for proper troubleshooting guidance from the support desk.
Auto-generated from all reviews of this business. For reference only.I've been using Smart DNX Proxy for a couple of years to great satisfaction. Technical issues are very rare. But today I had one such issue so I contacted customer support - I got a response within 15 minutes, and with their guidance and instructions the issue was sorted out and everything is back to working great!
Most tech companies are good at selling themselves but not so good at reaching out to you when something goes awry. SmartDnsProxy is an exception. I have been with them now for a few years and they have never let me down with their excellent customer support
Their responsiveness and quality of support is really outstanding. Most of the time I had no technical issues with their service. And if I had an issue, it was resoved in a matter of hours most of the time.
Had a router problem which was resolved quickly and professionally.
The two things that make Smart DNS Proxy Customer Support so valuable are: 1. How fast you get a response, often minutes and not even hours. 2. The absolute energy that is put in to get any matter resolved. I am not aware of any other business that is so on top of matters as the Help Desk with Smart DNS. Thank you! Jonas
I have been with Smart dns for about 10 years and have always had great service from them. Always helpful, courteous and patient. I would thoroughly recommend them for your VPN or DNS Proxy.
I've been using SmartDNS for 6 or 7 years now and it is a brilliant service. Works nearly all the time and on the rare occasions some service stops working, customer support is excellent and they'll get you back working again quickly. Only thing lacking is a VPN app that works on a Firestick but you can still load a free OpenVPN client and use the SmartDNS openvpn profiles, just a bit more effort required.
Very reliable, the only times I have had any problems the support has been fast, friendly and efficient! Impressed .. have used them for 6+ years
The support team was prompt and very helpful with helping me solve my recent connection problems using SmartDNS Proxy with OpenVPN configuration scripts. Highly recommend them for your VPN needs.
I have SmartDNS for years and it works very well; the few time I had a problem, the support guys have always fixed it in a few hours.
It works and the support is usually very quick to assist if there are issues. Now a lifetime member because of this.
I’ve been using Smart DNS Proxy for many years and remain very satisfied with both the excellent service and the very reasonable cost. During this time, I’ve lived in three different European countries and have always been able to take my streaming services with me. Whenever I needed assistance, the Smart DNS Proxy team responded quickly and resolved any issues in no time.
Been using them for about 10 years in France to access uk tv … service has been excellent. You need a bit of tech knowledge to set up a secondary router, but once it’s up and running, it’s great that all devices can access uk platforms. Would highly recommend !!! Keep up the good work !
I have been using SmartDNS to access channels i want to watch for about 6 years now. Like any web based service you can get occasional issues, but these have always been diagnosed and cleared very quickly. They respond to issues within minutes and keep you updated regularly, Having said that I have only had 2 issues in all that time, both were resolved in double quick time, so highly recommend this service.
The support team are absolutely fabulous, they have never been unable to resolve any problems that I have had. Their response to my emails has always been quck and efficient, I cannot fault them, excellent service. *****
From time to time Smart DNS Proxy stops connecting with "foreign" sites. Whether the solution is as simple as reactivating my IP or as complex as troubleshooting particular services or dns servers, tech support is responsive and effective.
Great vpn. Have been using it for the past 8 years. Changing countries in the process very helpful service. Quick response in case of problems. Really happy with this vpn.
Had a particularly interesting problem affecting three different devices using UK streaming services. This particular problem seemed to defy all logic, making it difficult to identify and resolve. After several conversations with support and tests/checks performed, they were able to resolve the problem and all is now working correctly.
On the evening of 30/10/25 we were watching UK's BBC tv. suddenly the screen went black. Tried ITV, same result, likewise 4 and 5, so no UK tv, AT ALL. One email to Smart Dns to enquire, 3 minutes later the reply came back with a possible solution. "If you have 4 green ticks, try to "reactivate",please". I did, and it was all back to normal. BIG THANK YOU.
Excellent customer service, quick, efficient, and truly caring about their customers. The product is fantastic; I can watch all my movies and shows without any issues. And if a problem ever comes up, their team is always there to help until everything is resolved.
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