Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Written by the business, not verified by us.Smartpress (smartpress.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that consistently ensures items arrive safely without any damage during transit. Consumers also appreciate the remarkably helpful and professional staff, noting that the online ordering process and digital proofing service are smooth and very easy to navigate. However, some people mentioned experiencing unexpected production delays or receiving finished items with minor alignment and printing flaws. A few other customers also noted that certain paper options felt slightly thinner than expected or lacked the desired color legibility on dark prints.
Auto-generated from all reviews of this business. For reference only.The postcards I ordered look really good! I have had nothing but great experiences with Smartpress.
Thank you! We're so glad to hear your postcards turned out great and that you've consistently had positive experiences with Smartpress. We appreciate your continued trust and support, and we look forward to helping with your next project!
High quality printing and wonderful service and follow up. Doesn't feel like some high volume printer, more like a small, talented firm that takes time with each order.
Thank you so much for your kind words! We're thrilled to hear you were happy with both the print quality and the service you received. Providing a personal experience while delivering high-quality products is exactly what we strive for, so your feedback truly means a lot. We appreciate your support and look forward to working with you again!
They were on the ball. Very fast with proofs and final product. Kept me informed the whole way. Real Pros.
Thank you for this! We're happy to hear our team provided quick, efficient service and great communication from start to finish. We appreciate you!
SmartPress will always impress! Sustainable, ethical greeting cards printed without regrets. Thank you!
Thank you for your wonderful review! We're so glad you were happy with your greeting cards. It means a great deal to know our commitment to sustainability and ethical practices is just as important to you as it is to us. We truly appreciate your support!
Erik Otto took care of my order in a timely fashion. He also took care of mocing up everything on to my door hangers. Very very much appreciate that service rep.
Thank you for your great review! We will make sure Erik sees it & we look forward to working with you again.
No complaints about quality, timing, or delivery. Great customer service. Really love how Smartpress is carbon neutral and gives back. In their words: "We believe we're inherently hardwired to work for something bigger than ourselves."
Thank you so much for your thoughtful review! We're thrilled to hear you've had a great experience with our quality, turnaround, and customer service. It also means a great deal to know our commitment to sustainability and giving back resonates with you. Thank you for your support, we look forward to working with you again!
Smartpress has truly gone above and beyond for our company's card insert project, we are new to this particular packaging component. They have been understanding, responsive, and patient with us. I would highly recommend Smartpress.
Thank you for taking the time to leave us such a thoughtful review! We're so glad our team could help make your project a success. We truly appreciate your trust, and we look forward to partnering with you again on future projects.
Everything about working with SmartPress was above and beyond expectations. They provide excellent guides for building your print, the proofing process was thorough and quick, and the team was so thoughtful and responsive. The quality of the prints was fantastic. Would choose them again and again!
Thank you for taking the time to leave us such a thoughtful review! We're so glad to hear every part of your experience, from our guides and Proofing, to the quality of your prints, met your expectations. We truly appreciate your support and can't wait to help bring your next project to life!
My company ordered UV Raised invitations for the first time. They look great. Customer service was amazing. I only deducted 1 star because we ordered the thickest option for paper and it was a little thinner than we hoped for. However, we would order again.
Thank you for your review! We're thrilled to hear you loved your UV Raised Invitations and had a great experience with our customer service team. We also appreciate your comments about the paper thickness and will share them with our team. Thank you for giving SmartPress a try, we're grateful for your support and look forward to your next order!
I have printed many brochures for my company that I design myself and they always come out beautiful . The proofing team is very on it and calls out anything that might be troubling . The chat system is nice and responsive to communicate with them. Prices are very reasonable for a very well done DIY brochure.
Thank you so much for taking the time to leave us a review! We're thrilled to hear your brochures turned out beautifully and that our Proofing team has been able to help catch potential issues before printing. It's also great to know you've had a positive experience with our chat team. We truly appreciate your support and look forward to helping with your next project!
The table throw and banners turned out great!
We are so glad they turned out great! Thank you so much for the great review!
Great communication. Great product!!
Thank you for the review! We appreciate you!
I spare Pamela the cartwheel. (I already gave a review.) Nevertheless, I’m very satisfied with your work, and with you job updates, and with your accommodating the special booklet size, and with the print quality, and with the timely delivery. Love you. Gary
That was awesome! Thank you so much Gary!! We love you back!
I was pleasantly surpised that it was so easy to design exactly what I was looking to design (a pretty niche order), at a reasonable price, with on-time delivery and satisfactory quality! Thank you! PS The cartwheels is what got me to click the survey. Well done to your copy writer :)
Thank you so much! We're really glad designing your project was easier than you expected, especially for something so unique. Hearing that everything came together with a fair price, on-time delivery, and quality you were happy with means a lot to us. And your PS made our day! 😂 We'll be sure to pass the cartwheels compliment along to our team, they'll love hearing that it got you to click the survey. Thanks again for taking the time to share your experience!
Smartpress did a outstanding job in creating a memorable piece.
Thank you so much for this! We are glad we were able to help create a memorable print!
Happy to have found this business. Excellent customer service. Easy ordering. Very pleased with quality and prices.
Thank you so much for your kind review! We're thrilled to hear you had such a positive experience from ordering to receiving your products. We appreciate your support and look forward to working with you again!
The customer service was great, the quality of the product was excellent, and the delivery was fast. The process from start to finish was exceptional. The website was also easy to use. I have nothing but great things to say about the products that I have received.
Thank you so much for your kind review! We're so happy to hear you had a great experience from start to finish. Knowing you were pleased with our customer service, product quality, website, and delivery truly means a lot to us. We appreciate your support and look forward to helping you with your next project! 😊
This was a reorder, and just as well-done as the previous orders. I’m working on a new brochure, so heads up. Thank you!
Thank you for your continued trust in Smartpress! We're so happy to hear this reorder was just as successful as your previous ones. And thanks for the heads up on the new brochure, we look forward to helping with that project, too! We truly appreciate your continued support.
I've used Smartpress many times previously and have had wonderful experiences every time (great quality). Recently, I sent in an order for a client and the production was going to take longer than anticipated. Amanda F. went above and beyond to expedite the order and get it delivered days earlier than it was expected. I am thrilled with Amanda's communication and readiness to help. Her customer service skills are exceptional and I look forward to working with her on future projects.
Thank you for being such a loyal Smartpress customer and for sharing this wonderful feedback! We're so glad Amanda was able to help expedite your order and provide the communication and service you deserved. We'll make sure she sees your kind words,they'll absolutely make her day. Thanks again for your continued support, and we look forward to working with you on many more projects!
Super easy to order, excellent quality when received, clear and updated communication the entire time!
That is what we love to hear! Thank you so much for this review. We appreciate you!
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