Smart Start, Inc. (smartstartinc.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
We're thrilled to hear that Katina made such a positive impression! Providing helpful and caring service is our goal, and we're glad she delivered a great experience. Thank you for your review! 🌟
Thank you for the great review! We're glad the process was simple and that our representative was extremely helpful and knowledgeable. We appreciate your feedback! 😊
The customer service is great with this company.
Thank you! We're pleased to hear you received good service and helpful information."
"We appreciate your kind words! Providing clear information and excellent service is important to us, and we're glad we could help."
Courtney was very very helpful for me . Thank you so much . She is great !
Thank you for your wonderful feedback! We're so pleased to hear that our team member was very helpful and provided a great experience. We appreciate you sharing your positive experience.
It made my day really easy and rashina was really help full
Thank you for your wonderful feedback and 5-star rating! We are so pleased to hear that our team member was very helpful and made your day easy.
Very friendly and accommodating
We appreciate your positive feedback. We are so glad that we were friendly and accommodating during your visit with us.
The lady on the phone was the best loved how she took the time to help me
Thank you for your kind words! We're so happy to hear our representative took the time to provide you with excellent assistance. Providing helpful and supportive service is always our goal.
Rasheed took good care of me. I appreciate everything she did for me!!
We appreciate your review! Providing helpful service is our goal, and we're pleased to know we met your expectations.
Thank you! We're glad you had a great experience and appreciate your recognition of our team's patience and dedication.
The associate was courteous, knowledgeable and helped us in every way possible!
We appreciate your 5-star rating! We are so pleased to hear that our associate was courteous, knowledgeable, and helpful.
The girl that initially booked me, Juliet, did not register my purchase and so i didn’t have an appointment booked as promised. The second guy that booked me afterwards made sure everything went well though and was as understanding as he could be.
Thank you for bringing this to our attention. We're sorry for the booking oversight and understand how frustrating that must have been. We're glad our team was able to address the situation and provide a positive experience moving forward. We appreciate your feedback and the opportunity to make things right.
Glad I choose this provider for my breathalyzer. They have been great so far. Professional and caring. Its been a seamless experience and I have spoken to like 4 different employees and they were all consistent and high level customer service professionals.
We're so glad to hear you had such a seamless and positive experience! It's wonderful to know that our team consistently provided professional and high-level customer service. Thank you for choosing us.
Ariana guided me through the process and answered my questions. Excellent customer service.
Thank you for your 5-star rating! We're so glad our team member guided you through the process and answered your questions, providing excellent customer service.
I was quoted three ninety five eleven to have a Breathalyzer removed.\n After having removed smart start calls says I still owe 2 10 64. I've already paid for 2 months. Service and had a new system installed 2 months smart start has cost over $850. I don't seem to be getting credit for the 2 months of service I've already paid for. I would also like to mention it took almost 3 weeks, to get the new install set up by smart start staff and yet still charges me a lockout fee and another months service
We appreciate you sharing your experience. We understand your frustration regarding the billing discrepancies and the charges after the device removal. We want to investigate this thoroughly to ensure all payments are accurately applied.
My service rep did an excellent job providing all the information I needed and took time to answer all of my questions. It’s an unfortunate to have to get an interlock, but she made this experience go as well as possible.
We're glad to hear our service representative provided excellent support and made a challenging situation as smooth as possible. We appreciate you sharing your positive experience with us.
I need the service you provide
We are happy to hear you require our services. We are here to assist you.
The representative was extremely informative, courteous, ultra, pleasant, and efficient.
"Thank you for taking the time to share your experience. It's wonderful to know our representative made such a positive impression through their professionalism, friendliness, and attention to detail."
Very great at explaining everything I need and easy set up...
"We appreciate your positive feedback. It's great to know our team took the time to explain everything thoroughly and ensure the setup process was straightforward."
We appreciate you sharing your feedback and are so pleased to hear that our customer service was very helpful and great.
202 reviews matching