Customer service
Mrs. Dottie was great!
Reply from Smart Start, Inc.2026-08-05
We appreciate you sharing your positive experience with us! We're so glad to hear that our team member was great.
About Smart Start, Inc.
Data updated- Website
- smartstartinc.com
- Category
- Vehicles & Transportation
- Location
- United States · Grapevine, TX
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 94% (15/16)
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Is Smart Start, Inc. legit?
Smart Start, Inc. (smartstartinc.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
They were helpful and kind
Reply from Smart Start, Inc.2026-08-05
We appreciate your feedback and are so glad to know that we were helpful and kind during your visit with us.
Dotty was very helpful
Reply from Smart Start, Inc.2026-08-05
We appreciate your feedback and are so happy to hear that our assistance was very helpful to you.
Very helpful and friendly
Reply from Smart Start, Inc.2026-08-05
We appreciate your positive feedback and are so glad to hear that we were helpful and friendly.
Outstanding service with Rasheen.
My phone conversation with Rasheen with welcoming, professional, and she answered my questions with thoroughness and professionalism.
Reply from Smart Start, Inc.2026-08-06
"We appreciate your kind comments! It's wonderful to hear that Rasheen was welcoming, professional, and took the time to ensure all of your questions were answered. Providing exceptional service is always our goal."
My rep was amazing she helped me with…
My rep was amazing she helped me with this process and she was very pleasant. Thank you again
Reply from Smart Start, Inc.2026-08-06
"Thank you for sharing your experience! Providing clear communication and a hassle-free setup is our goal, and we're delighted to hear we met your expectations."
Great service
Reply from Smart Start, Inc.2026-08-06
"Thank you for your feedback! We're glad our team was able to provide helpful information and deliver good service."
Very helpful and patient explaining the…
Very helpful and patient explaining the process.
Reply from Smart Start, Inc.2026-08-06
"Thank you for your feedback! We're happy to know our team provided useful information and made your experience a positive one. Please let us know if we can assist you again in the future."
Great customer service
Reply from Smart Start, Inc.2026-08-04
Thank you so much! 😊 We're thrilled to hear you had a positive experience and found our team helpful. We look forward to serving you again in the future.
The rep was polite and very
The rep was polite and very understanding of my needs for a proper location. Showed excellent customer service
Reply from Smart Start, Inc.2026-08-04
Thank you for the kind words! 😊 We're glad we could help and make your experience a positive one. We appreciate you taking the time to leave a review.
Great support
Reply from Smart Start, Inc.2026-08-04
we're glad we could help and make your experience a positive one. We appreciate you taking the time to leave a review
Dotty was great and helped with a very…
Dotty was great and helped with a very stressful situation
Reply from Smart Start, Inc.2026-08-04
Thank you for your wonderful feedback! We are so pleased to hear that our team member was able to provide great assistance during a stressful situation. We appreciate you sharing this with us!
The person I was dealing with was very…
The person I was dealing with was very nice!
Reply from Smart Start, Inc.2026-08-04
Thank you for taking the time to share your experience. We're pleased to hear that the team member assisting you was courteous and provided excellent customer service. We appreciate your support and look forward to serving you again.
Very helpful and knowleg And pleasant…
Very helpful and knowleg And pleasant to talk to!
Reply from Smart Start, Inc.2026-08-04
Thank you for your wonderful feedback! We're so pleased to hear that our team member was helpful, knowledgeable, and pleasant to talk to. We appreciate you sharing this with us!
Terry was who i spoke with and was very…
Terry was who i spoke with and was very helpful and so easy to talk with, which made this well for me. Thank you!!
Reply from Smart Start, Inc.2026-08-04
We're so glad our team member was helpful and easy to talk with. We appreciate your kind words and are pleased to know you had a positive experience!
Very professional and courteous
Reply from Smart Start, Inc.2026-08-04
Thank you for your review. We're pleased to hear that you had a helpful and positive experience. Your feedback means a lot to our team.
Kind customer service patient…
More information on the sr22 plwase Kind customer service patient convenient good price
Reply from Smart Start, Inc.2026-08-04
We are so happy to hear that you had a positive experience with our customer service. Thank you for your kind words and the fantastic review!
Very knowledgeable of his job
Very knowledgeable of his job. Prompt service. Highly recommended.
Reply from Smart Start, Inc.2026-08-04
Thank you for your wonderful feedback! We're so pleased to hear that our team member was knowledgeable and provided prompt service. We truly appreciate your high recommendation!
Great customer service
Great customer service! Friendly staff
Reply from Smart Start, Inc.2026-08-04
We're so happy to hear that our staff was friendly and provided great customer service! Thank you for your kind words.
Mario was very helping and informative
Mario was very helping and informative. He made the process simple and easy.
Reply from Smart Start, Inc.2026-08-04
Thank you for taking the time to share your experience. We're pleased to hear that Mario provided helpful information and made the process smooth and straightforward. We'll be sure to share your compliments with him. Thank you for choosing Smart Start!