SmoothSpine was founded in 2019 with a mission to provide pain relief products that truly work. We understand how frustrating and debilitating (chronic) pain can be in your daily life, and we are committed to helping our customers find the relief they need to live their best lives - the smoothest way possible.We believe that the best way to create effective pain relief products is by working closely with health professionals. That's why all of our products are designed with input from body- and health experts. We use their feedback to create products that address the root causes of pain, providing targeted relief where it's needed most.We started our journey of helping people with our famous SmoothSpine Alignment Pillow, and have since then expanded. We are always working on new products that we believe will help our customers find even more relief from their pain.At SmoothSpine, customer satisfaction and support are extremely important to us. We stand behind the quality of our products and are confident that they will work for you. In fact, we offer a 90-night money-back guarantee on all of our products. If for any reason you're not completely satisfied with your purchase, simply let us know, and we'll find a solution.Thank you for choosing SmoothSpine - "the smoothest way to pain relief".We are honored to be your partner in pain relief and look forward to helping you live a more comfortable, fulfilling life.
Written by the business, not verified by us.
Is SmoothSpine legit?
SmoothSpine (smoothspine.com) has a 4.5 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-01.
I really feel this product is 'getting at' my spine, which I hope is going to be helpful to my legs. However I have difficulty getting the buttons to press on or off.
Reply from SmoothSpine2026-08-24
Hi Erica,
We're glad to hear that you can feel SmoothSpine working on your spine and helping your legs. We're sorry to hear that you're having trouble with the buttons, though!
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
SmoothSpine
Not much to say, did my 1st procedurenwith it this morning and everything is AOK. Will do another 20 minute this evening
Reply from SmoothSpine2026-08-24
Hi Robert,
We're glad to hear your first session went smoothly and that everything is alright so far. Enjoy your evening session!
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
SmoothSpine
I bought it for my wife and she is using it every day and enjoys the relief that is giving her.
Reply from SmoothSpine2026-08-24
Hi David,
What a thoughtful gift, we are so glad to hear that your wife is using SmoothSpine every day and enjoying the relief it provides.
If either of you ever need anything, we’re always happy to help at [email protected].
Warm regards,
SmoothSpine
B
Barbara Hamblin · 3 reviews · Experienced 2026-07-23 ·
★★★★★
I almost didn’t believe it myself
I almost didn’t believe it myself. I was in pain and almost unable to walk and using a walker then I got my SmoothSpine and after one use the difference was remarkable. I was diagnosed with glute tendonopathy and my whole right back, hip and down into my thigh felt like it was having a horrible cramp after walking just a few steps. My SmoothSpine relaxed all that and I’m walking almost pain free.
Reply from SmoothSpine2026-08-07
Hi Barbara ,
We’re so happy to hear that SmoothSpine has made such a remarkable difference in your comfort and mobility! It’s wonderful to know that after struggling with pain and using a walker, you’ve been able to relax those tense areas and walk with much more ease.
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to be a helpful part of your routine.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
L
Linda · 2 reviews · Experienced 2026-08-06 ·
★★★★★
Order process
While this review isn't about the product performance, it is a crucial warning about the ordering experience. Once you enter your payment details, the checkout blocks you from submitting your order until you watch four mandatory videos for add-on products. You cannot bypass them or return to your cart. The moment the fourth video ends, the system automatically submits your order. The aggressive hard-selling made me want to cancel entirely, but the site provides no way to go back or cancel during the process. If you cancel it will have to be after the sale.
Reply from SmoothSpine2026-08-07
Hi Linda,
We’re sorry to hear about your concerns regarding your ordering experience and appreciate you taking the time to share this feedback. We understand how important it is for customers to feel comfortable and in control throughout the checkout process.
SmoothSpine aims to provide clear options during checkout, and we take feedback like this seriously as we continue reviewing ways to improve the overall customer experience. We would appreciate the opportunity to look into the details of your order and any concerns you may have.
We’ve sent a request asking for your full name, email address, phone number, and order details so we can locate your information and provide a clear update on this.
Warm regards,
Smooth Spine
H
Herb Peterson · 1 review · Experienced 2026-07-27 ·
★★★★★
Relief at last
I cant believe the difference in my comfort level after using it only 5 days. I highly recommend this product
Reply from SmoothSpine2026-08-07
Hi Herb,
We’re so happy to hear that you noticed such a big improvement in your comfort after just five days of using SmoothSpine! It’s wonderful to know it’s already making a positive difference, and we truly appreciate your recommendation.
Thank you for sharing your experience with us. We hope SmoothSpine continues to bring you lasting comfort and relief.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
I have been using my SmoothSpine for over a week. It is an excellent tool which has alleviated my back pain. I am very thankful for the relief. I look forward to the continuing use of my SmoothSpine.
Reply from SmoothSpine2026-08-07
Hi Grace,
We’re so happy to hear that after just over a week, SmoothSpine has already helped alleviate your back pain! It’s wonderful to know you’re experiencing relief and looking forward to continuing to use it.
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to bring you comfort and lasting relief.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
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Lee Peters · 1 review · Experienced 2026-08-04 ·
★★★★★
Things went well
Reply from SmoothSpine2026-08-07
Hi Lee,
We’re so glad to hear everything went well! Thank you for taking the time to share your experience with us.
We truly appreciate your support and hope SmoothSpine continues to bring you comfort and relief.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
S
Susan · 2 reviews · Experienced 2026-08-06 ·
★★★★★
It relieves the pain.
Reply from SmoothSpine2026-08-07
Hi Susan,
We’re so glad to hear that SmoothSpine is helping relieve your pain! It’s wonderful to know it’s making a positive difference in your daily comfort.
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to provide you with lasting relief.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
C
Charmayne · 3 reviews · Experienced 2026-08-06 ·
★★★★★
I’ve had two microdisectomy 20 years…
I’ve had two microdisectomy 20 years apart and I continue to have chronic back discomfort and when I use my smooth spine the heat and the different types of massages relaxes and feels great and relieves my discomfort. I’m certainly happy I made this purchase.
Reply from SmoothSpine2026-08-07
Hi Charmayne,
We’re so happy to hear that SmoothSpine has been helping ease your chronic back discomfort after your surgeries. It’s wonderful to know that the heat and different massage modes help you relax and provide meaningful relief.
Thank you for sharing your experience with us. We truly appreciate your support and are delighted to hear you’re happy with your purchase.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
c
customer · 2 reviews · Experienced 2026-08-06 ·
★★★★★
Great investment!!
I have been busy using my smooth spine unit twice a day for 15 minutes each for a little over a week. It really makes a difference in the way I am able to sleep every night. No more cramps.
Reply from SmoothSpine2026-08-07
Hi there,
We’re so happy to hear that using SmoothSpine twice a day has made a difference in your comfort and helped you sleep better at night! It’s wonderful to know you’re experiencing more restful nights and relief from those cramps.
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to be a helpful part of your daily routine.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
L
Linda Osminer · 1 review · Experienced 2026-08-06 ·
★★★★★
SmoothSpine offers a lot of options
I really like what the SmoothSpine offers. I currently am in a very painful time. The heat and red light therapy is a real plus.
Reply from SmoothSpine2026-08-07
Hi Linda,
We’re glad to hear that you’re enjoying what SmoothSpine offers and that the heat and red light therapy features have been helpful during this difficult time. We hope it continues to provide you with comfort and relaxation as you work through your recovery journey.
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to be a valuable part of your routine.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
S
Sue DeMoss · 1 review · Experienced 2026-08-06 ·
★★★★★
I really love the Smooth Spine unit
I really love the Smooth Spine unit. I still need to figure out all of the settings though. It makes my back feel good for a while, but then the pain returns. I will stick with it though because I want to become pain free or at least lesson the duration of the pain. My charging cord broke right off at the slot already- but I used one I already had. Sue DeMoss
Reply from SmoothSpine2026-08-07
Hi Sue,
We’re so glad to hear that you’re enjoying your SmoothSpine and that it’s helping your back feel better, even if the relief is temporary right now. Everyone’s experience is different, and we appreciate your commitment to finding the settings and routine that work best for you.
We’re also sorry to hear about the charging cord issue. We’re glad you were able to use another compatible cord, but if you need any assistance with your device or accessories, our support team is always here to help.
Thank you for sharing your experience with us, Sue. We truly appreciate your support and hope SmoothSpine continues to bring you more comfort over time.
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
N
Nancy · 4 reviews · Experienced 2026-08-04 ·
★★★★★
Well satisfied in the end!
Well, the “experience” started out a disaster! But the results at the end were good and I was pleased. First I thought it was defective and I was very disappointed! When I called to report it broken upon receipt I was not happy with the response I was given! I’m not going to go into detail but in the end, I was given a tip/troubleshooting tip I could try and it worked right away! Now, it works and I like it!
Reply from SmoothSpine2026-08-07
Hi Nancy,
We’re glad to hear that things turned around and that your SmoothSpine is now working well for you! We’re sorry your experience started off on a frustrating note, but we appreciate you giving the troubleshooting steps a try and allowing us the opportunity to help.
It’s wonderful to know you’re now enjoying the product and getting the benefits you hoped for. Thank you for sharing your honest feedback with us it helps us continue improving the customer experience.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
D
Daniel · 1 review · Experienced 2026-07-09 ·
★★★★★
Being a ceramic tiler for 30 years one…
Being a ceramic tiler for 30 years one would expect to have back issues. Mine flarred up really bad not long ago and came across this device online.well it is worth every dollar the same day it got delivered i used it and had instant relief. Managed to go for a walk on our dog beach and walk properly not hobbling along like i was for the past 3 weeks.Been using it twice everyday now and have not had any more recurrences am back to work now tiling with no issues.Was very doubtful it would help me having 3 crushed discs and degenerative discs but it truly is working.thank you smooth spine for creating this machine that actually works .
Reply from SmoothSpine2026-08-07
Hi Daniel,
We’re so happy to hear that SmoothSpine has made such a positive difference for you after years of physical work and ongoing back challenges! It’s wonderful to know you experienced relief right away, were able to enjoy a walk with your dog, and have returned to work feeling more comfortable.
Thank you for sharing your incredible experience with us. We truly appreciate your support and are grateful to be part of your journey toward better comfort and mobility.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
My SmoothSpine is brilliant, I get an aching back from the work I do and it soothes and settles my back daily.
Reply from SmoothSpine2026-08-07
Hi Liz,
We’re so happy to hear that your SmoothSpine has become part of your daily routine and helps soothe your back after the work you do.
It’s wonderful to know that it’s providing you with comfort and relaxation when you need it most. Thank you for sharing your experience and for choosing SmoothSpine!
Warm regards,
Smooth Spine
M
Mr Alan Atwood · 4 reviews · Experienced 2026-07-27 ·
★★★★★
Timely response to my questions is much…
Timely response to my questions is much appreciated. The triple fusion spine therapy has made me feel so much better enabling me to get back to doing and enjoying my yard work.
Reply from SmoothSpine2026-08-07
Hi there,
We’re so happy to hear that our team was able to respond to your questions promptly and that the Triple Fusion Spine Therapy has helped you feel so much better! It’s wonderful to know you’re back to doing and enjoying your yard work again.
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to keep you active and comfortable.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
J
Jean Ware · 3 reviews · Experienced 2026-08-07 ·
★★★★★
It is helping my back
It is helping my back. Haven’t used enough yet to say more.
Reply from SmoothSpine2026-08-07
Hi Jean,
We’re glad to hear that SmoothSpine is already helping your back! It’s great to know you’re noticing a positive difference so far, and we hope continued use brings you even more comfort.
Thank you for sharing your experience with us. We truly appreciate your support and look forward to hearing more about your journey with SmoothSpine.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
R
Robert Wagner · 2 reviews · Experienced 2026-08-07 ·
★★★★★
After trying my new SmoothSpine I have…felt it’s real impact on my back
After trying my new SmoothSpine I have to say I Love it ! I use it every other evening and only for 15 minutes, that works wonders. Very relaxing
M
Mary · 3 reviews · Experienced 2026-08-06 ·
★★★★★
It really works!
I have been using smooth spine for 2 months now. I have experienced noticeable relief from my lower spine issues. I look forward to my 30 minute session each night before I go to bed. I recently was not able to use my smooth spine for a week. My symptoms started back up during that time. Once I was able to begin my sessions again, there was noticeable improvement in my back pain.
Reply from SmoothSpine2026-08-06
Hi Mary,
We are so glad to hear that your nightly 30-minute sessions have brought you such noticeable relief over the past two months.
Your experience is a wonderful testimony to how much of a difference sticking with a consistent routine makes!
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
