Quick delivery, U1 meets my high expectations
Quick delivery, printer and parts orders have met my high expectations.
Snapmaker is a tech company that develops, manufactures, and sells desktop multi-function 3D printers. It’s dedicated to creating premium-quality and user-friendly desktop fabricating machines, bringing creation to everyone, and empowering the users to create their best. Machines modules contact us
Written by the business, not verified by us.Snapmaker (snapmaker.com) has a 3.7 out of 5 rating on OK.one, based on 537 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 68% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, noting that multi-color prints turn out amazing with very little waste. Buyers also appreciate the fast delivery service, with orders often arriving in less than a week alongside secure packaging. Setting up the machine is described as simple, making it a great purchase for anyone interested in 3D printing. Some reviewers were not happy with technical errors, mentioning unexpected jams and persistent mechanical issues during use. A few consumers also felt that the software requires further improvements to handle complex tasks smoothly.
Auto-generated from all reviews of this business. For reference only.Quick delivery, printer and parts orders have met my high expectations.
I ordered and received my U1 within the same week!!!! Setup and printing went smoothly! I love this printer!!!!!!
The printer works very very well and is designed well too. The setup was easy and quick and it was incredibly affordable. I would definitely recommend a Snapmaker U1 to anyone looking for a 3d printer.
loving my U1...printed already 2 projects/activities for my Audhd kid and he is loving them =)
Great service a, great tutorial, great printing
One package had wrong address USP could not correct the mistake. Snapmaker customer service did a fantastic job getting the package to me. Snapmaker five stars UPS 1/2 star
I had to contact them for warranty service. The tech responded quickly and even checked back to insure the fix was exactly what I wanted.
I have had the artisan for almost a month now, and having used the 3D printer, laser, and mill parts of it. It does all three REALLY well, it prints beautifully, the laser etching is sharp, the mill cutting and engraving is beautiful. I am really enjoying it. The only issue I had was the Luban software is a bit confusing at first for the mill and laser part of it. But after a couple hours I figured it out.
Very fast Delivery, securely packed. Everything as expected.havennt used the Filament yet
Very good overall. Some setup problems due to poor engineering choices but very good documentation
The company is communicating with the customers openly and listening to feedback. They have used open source software and provided the source back and even encouraged forks of their software. My printer has been reliable and was a reasonable price for the features.
went above and beyond to get my shipment to me.
The products I purchased fixed my brand new printer. I just couldn't wait for replacement parts. I love my U1's. Snapmaker replied after I ordered the parts, and rushed my order.
The immediate response to any query and the courteous way options and solutions are provided
I've wanted a Snapmaker 2.0 from the time it launched, and just purchased the 2.0 I will also get the rotator attachment to compliment the capabilities of the Snapmaker 2.0
quick delivery and good communication is the kay for successful buissness, and both come together by snapmaker. what shall I say more.
They did what they promised. ...What used to be normal seems extraordinary today.
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