I have been ordering from this site…
I have been ordering from this site over the past year and the I have had no issues, the service is great, the delivery time is quick and efficient too.
Soap Supplier is the UK's leading stockist of Soap Making Supplies and Soap Making Ingredients. Also now specialists in Candle Making Supplies.
Written by the business, not verified by us.Soap Supplier (soapsupplier.co.uk) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 19% of negative reviews. Last updated 2026-08-29.
I have been ordering from this site over the past year and the I have had no issues, the service is great, the delivery time is quick and efficient too.
Fantastic. Loved everything I received. Will be buying again soon
Fantastic service i would you guys again in the near further
As always fast and a efficient services and good customer service in one word brilliant I have shop with soap supplier for 4 years now and I cannot fault them or the products
Great service and delivery times. I’ve just started making wax melts and all my products have been amazing so far. The fragrance oils are fantastic with such strong scents x x
A great service, thank you. Only improved upon by the eco packaging within the box, no plastic in sight. As it should be, it made my day.
Amazing customer service ! Although I was sent the incorrect amount of oil my email was answered and the remainder sent out next day delivery !! In the times we’ve been through with covid 19 they have continued their excellent customer service even with fewer staff you are my number 1 supplier everything is amazing thank you
Great service, very quick delivery
Planet friendly products, recyclable packaging. And all promtly delivered. What else could you ask for.
My product took ages to arrive and came damaged after numerous emails they have failed to respond. Will not be shopping here again.
Very fast service everything correct well done
All fragrances smell amazing,all great products
good service very quick with delivery only just tried making some products with the ingredients I bought so at this stage cannot comment, but first impression is they are really good, the prices are also excellent great value for money. well done
Not made aware that an item from my order was going to be delayed.
Communication is very poor. Had to wait almost 3 weeks for delivery although extended times on website said an extra 4 days. Had to pay the price of express delivery 24 Tracked to use 1st Class postage only. Tried to ring company and was redirected to email as no enquiries being taken about delivery, and no response on email for a few days. Has badly impacted business. Better delivery prices should be offered whilst deadlines are unable to be met and perhaps new orders should not be taken if inundated or increase of orders are made, of which the company are struggling to keep up to date with.
Recieved my order this morning had to wait a while for it to arrive but I’m sure that was due to problems beyond anyone’s control. The fragrances are beautiful. I’m looking forwards to using them in my soap
Fab service. Good prices and well packaged deliveries.
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