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Home & Garden

Soap Supplier

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100 reviews

4.0100 reviews
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About Soap Supplier

Data updated
Website
soapsupplier.co.uk
Category
Home & Garden
Location
United States
Status
Unclaimed
Replies to negative
19% (4/21)
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About this business

Soap Supplier is the UK's leading stockist of Soap Making Supplies and Soap Making Ingredients. Also now specialists in Candle Making Supplies.

Written by the business, not verified by us.

Is Soap Supplier legit?

Soap Supplier (soapsupplier.co.uk) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 19% of negative reviews. Last updated 2026-08-29.

What people say

Amazing customer service

Amazing customer service ! Although I was sent the incorrect amount of oil my email was answered and the remainder sent out next day delivery !! In the times we’ve been through with covid 19 they have continued their excellent customer service even with fewer staff you are my number 1 supplier everything is amazing thank you

Communication is very poor

Communication is very poor. Had to wait almost 3 weeks for delivery although extended times on website said an extra 4 days. Had to pay the price of express delivery 24 Tracked to use 1st Class postage only. Tried to ring company and was redirected to email as no enquiries being taken about delivery, and no response on email for a few days. Has badly impacted business. Better delivery prices should be offered whilst deadlines are unable to be met and perhaps new orders should not be taken if inundated or increase of orders are made, of which the company are struggling to keep up to date with.

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