This company is a scam
This company is a scam. Just a bunch of Chinese thugs stealing people's money.
About Softsfeel
Data updated- Website
- softsfeel.co
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 13 reviews
- Replies to negative
- 0% (0/177)
Do you own Softsfeel? Claim this profile for free and start replying to reviews.
Is Softsfeel legit?
Softsfeel (softsfeel.co) has a 1.8 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 13 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
These are the cheapest shoes I have…
These are the cheapest shoes I have ever bought! Very uncomfortable! Do not buy them.
I placed an order on 12/10 23
I placed an order on 12/10 23. The order was advertised with free delivery by 12/15. it is impossible to track a package from this company and as far as I know it still has not shipped. As far as customer service goes there is none. i have a family member with mobility issues and was looking for a comfortable shoe. You have costed yourself a repeat customer for sure.
Don't buy in this website
Don't buy in this website, is fckng scam!!! I ordered a shoes and I paid for expedite and I kept tracking for more that 15days and after.that they sent me a confirmation that my.ordered came, but I didn't receive anything!!! I will never buy from this company anymore!!!
They were the worst shoes I have ever…
They were the worst shoes I have ever had. I wore them to work and I actually had shooting pains in my feet. I had to go out and buy a pair from Walmart and the pains went away. Waste of 40 dollars.
Ordered shoes not come yet more than 2 weeks already
My shoes didn't come I even paid extra to expedite but then again more than 2 weeks already and still not coming and no one is responding my email, and also is been 3 days not updated on the tracking.
Recieved wrong shoes
Recieved wrong shoes. Company says I have to pay to ship them back on their mistake. It will cost me just as much to ship them back then the shoes so I will still be out the money. Definitely would not recommend. Almost seems like a scam
These shoes are NOT what they say
These shoes are NOT what they say. You feel like you are leaning forward on them, there is No support at all. AND when you ask to return them they say oh we will give you 20% discount and you keep shoes for yourself, or give to friend ..I had already had a friend try them and he hated them also. Then company says oh we fight for you and got 40% discount and you keep shoes. Finally they sent me a address in China. WTH ??? Bad company Bad business. Don't order these, they are a scam .
Beware!
They sent me the wrong size shoes and said the onus is on ME to pay (a lot) to return them! They did not send me what I ordered, therefore they have not fulfilled their side of the contract. I will not be paying for their mistake. I will give them 48 hours to send a satisfactory reply to my email, then I'll be contacting PayPal.
I'm contacting the Federal Trade…
I'm contacting the Federal Trade Commission. These shoes don't have any size on them too a month to get. They are hard cheap plastic and they don't fit my feet. I didn't receive an order from or receipt. They smell so bad. I got them in a zip lock slider storage bag.
Trainers are small made out of cheap…
Trainers are small made out of cheap material. Absolute waste of money. DO NOT BUY FROM THIS COMPANY. I HAVE READ IT'S A COMPETE SCAM COMPANY unfortunately only looked into this after i had received the trainers.
SCAM! 😡😡 SCAM!!
The shoes arrived folded into a plastic bag, with creases around the heel where folded. The shoes are so small, I can't get my feet inside the shoe, even though I ordered the US size in wide width. All writing on outside of package is Chinese. No order form or return info was included. The shoes are not the same as described and look as though they are made from recycled rubber and plastic. Email address for customer service is fake. Took two-three weeks to get someone to respond at a different email address. They stated I have to pay to return to China tho shipped from a private address in the US. Advise they can only offer a 50% off coupon for a future purchase if shoes are returned. Complete SCAM!!!
Sent the wrong size
Sent the wrong size. Told I had to pay to return and if they deemed it acceptable I’d get a refund. When I said no they offered keep and a 50% off coupon to rebuy. So one pair at 150% of the price. Email returned as not existing. Had to resort to Facebook messenger. Have lodged with PayPal. Update PayPal refunded when I lodged dispute.
Shocking company.
Shocking company. Don't make it clear that sizes stated ate NOT uk sizes and yet it says .co.uk company
Not wide fit Not even normal fit
Not wide fit Not even normal fit Brought a size bigger and still tiny Only offer was discount if i wasted more money buying more crap of them no refund offered
DO NOT BUY ANYTHING, IT'S A SCAM!
I had previously purchased a pair of shoes from them and everything went well. Decided to purchase 2 more pairs of shoes because they're extremely comfortable! Well, this time was terrible! My order did not arrive. I spent over $70 too! Contacting Softsfeel is frustrating! They informed me that my order was on it's way. Date of order was 8/19/23. I contacted them in September. Recently in October I contacted them, it's only via email. No phone number. Was told they sent me an email that 1 pair of shoes was no longer available. I never received an email or a refund! I ended up contacing PayPal and they're helping me get all of my money back. This is disappointing and aggravating! Let along trying to get my money returned! DO NOT USE THIS COMPANY TO PURCHASE ANYTHING! It's a scam!
The best shoe/sneaker
The best shoe/sneaker, I have ever owned and . have worn. End of day legs and feet feel fantastic. Thankyou
Smelly trainers. Bought 2 pairs recently,as soon as I…
Bought 2 pairs recently,as soon as I took them out of the plastic bag I had to get them out of the house. They stank of rubber/plastic, a really strong smell. They are still in my garden shed been there a fortnight & still stink. Suggest you give this company a wide birth.
Comfy! Love Them!
I now have 7 pairs. They are very durable and comfy. I have neuropathy and these are my favorite shoes. I will definitely buy more. All the colors are very fun too.
Ordered shoes and the design caused my…
Ordered shoes and the design caused my foot to try and turn awkward when I tried to walk. Contacted the company as to a refund and they refused and told me I could ship my shoes to China at my own expense. NEVER MAKE THE MISTAKE OF DEALING WITH THESE SWINDLERS!!!
Orthora Footwear
Luxe Research
Comfofeet
Casufit
Patches
Shoewang
Crittex Official