Softsfeel (softsfeel.co) has a 1.8 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 13 of them were added in the last 12 months. Last updated 2026-10-25.
I could not be happier with these shoes. I normally have to buy the most expensive shoes as I have knee problems and need alot of support. My shoes arrived in good shape, in the exact size I ordered. They are some of the most comfortable shoes I have had. After reading some of the negative reviews, I must say my experience has been totally the opposite. I plan to order more.
Total scam, do not buy from this company, send wrong size out and then expect you to pay for there mistakes, then offer a 50% discount against another pair, but will only give you a 30% refund . Shoes are nasty plastic not worth anyone's money. Buyers do not fall into this trap. It's China based !!!!
Very poor quality and run way smaller than size stated.
I ordered a pair for my daughter. Initially, I entered my address, once ordered the numeric portion of my address was omitted even though I entered it. I emailed support to provide again and to ensure my complete address had been captured for shipping and a little over 24 hours I received an email that my address had been captured and to give them a few days for a new tracking number. I received my order today and my daughter likes the shoes. She even liked the smell of the shoes. I read reviews after my purchase and honestly was feeling like I was going to have a similar experience as some of the other reviews. But I am pleased with the outcome. I ordered the shoes on Feb 24, 2024 and even with the address hiccup I received the shoes today (Mar 7, 2024).
Been looking at these shoes (softsfeel.co) for over a year. I really wanted them. I had read all the reviews. I took a chance and got bit. I wear a women's size 10 wide, I ordered a women's size 11 wide. What do I get after 3 weeks of waiting for them to arrive? I get a size EUR 44 regular. Which equals out to a women's US Size 12 regular (narrow). They just barely fit. I wanted, I ordered, I paid for WIDE. They are cute, but I was really wanting something to ease my foot pain. These cheap, crap shoes are going to cause pain not relieve it. They are cheap plastic shoes. Even the insoles they come with are made out of Styrofoam. I bought the insoles they sell on the site as an extra item. I was hoping for extra comfort, but they are thick, cheap, hard dollar store rip off insoles. The only redeeming thing about these shoes are the style of them and color selection. Even at the sale price of $40 USD these shoes are a rip off. Walmart makes better shoes. The crap ones on the pegs with velcro closures are better than these shoes. These shoes do not have any foot pain relieving design. Please, do not waste your money. DO NOT BUY !!! Scam !!!
Ordered my size and it doesn’t fit nor is it remotely comfortable. Scam! Strong chemical smell and a cheap cheap product even though it wasn’t a cheap to buy. I’m on my feet all day and no way will these make it. Ad is deceiving!!! Buyers beware!! Should have known to good to be true!! Obviously ! Came in a bag. Return warehouse is California. Took almost a month to get. Sad and disappointed!!!
Cheap garbage shoes. I Wish there was an option for no stars. These shoes are the cheapest pieces of garbage I have ever bought.
I bought a pair of these shoes.They are advertised as being good for swollen feet. That's if you can get them on. I wear a size 7.5w and couldn't get them on my feet. They won't take them back. All they will give me is a 50% discount on my next order. What a ripoff!
They are absolutely the worst company!!! I ordered shoes and they never came when I emailed them about this they stated my address was wrong apparently the numbers were missing which never happens!!! My local post office stated they sent the package to SENDER... but when I reached out I was told no it got sent back to the delivery company and it bc it was my fault and not theirs they could not refund me or send me another package. They stated they would contact the delivery company to have them redeliver.... 2 weeks later they have stopped communication and no package!!! Beyond angry
This company is a scam don't order these shoes or anything from them. These shoes are made of cheap materials and made our feet hurt more. It's sad that this company would scam people out of their money. And Facebook should be informed about companies like this using there company to reach the consumer to scam them. Shame on Facebook for not screening these companies.
The worst pair of shoes I've ever purchased. There is nothing soft about them, no support, sizing is way off. DO NOT WASTE YOUR MONEY ON THESE SHOES. I think the reviews on Facebook are FAKE
This company is a BIG SCAM I never got my shoes and the only way to contact this company is via email. When I contacted them via email they said shoes were delivered and check with my neighbors to see if they have them but I have a ringer doorbell and no one ever approached my home for a delivery and no neighbors showed up on my ringer doorbell BIG SCAM DON'T BUY THESE SHOES!!!!!!!
I brought these sneakers because the advertisement claim they were great for tired, sore feet, etc.., these sneakers are total crap! Sole is hard plastic, strong chemical smell, came in a plastic taped bag. I emailed for return was told I would have to pay for return to China but the shipping address is NY. Return will be more than sneakers cost. Total SCAM!! DO NOT BUY FROM THIS COMPANY!! SCAMMERS! SCAMMERS!! stuck with these crappie sneakers smh
I absolutely love mine and I've been telling everyone I know how great they are. Why? Because they are so comfortable for my feet. My left foot has planterfasciitis (can't spell it) I don't end up with that pain even after hours of being activily on my feet. The colours beautiful and I love that they give me some height.. As I'm short for an adult around here. They feel well made too. I really love mine and I want to get more soon!
I bought four pairs of shoes for myself and Friend). Both of us couldn’t believe how uncomfortable these shoes are. And on top of all of that the company removes all the bad reviews so that you think oh my god you’re getting a great pair of shoes and they’re absolute crap. I would throw my money away in the toilet before buying another pair of these stay away.
They rip people off..they do fake advertisement..u get the crappy shoes .u can return them but they give u a china address so that it appears to cost a bundle on shipping ..then offer you 10% of a rebate ...and it happens to me after this with the fake Carhartt jacket same stuff .
Terrible customer service and policies. I bought 4 pairs of sneakers in March-May 2023 and they are literally FALLING APART. 4 PAIRS!! They have 6-8 months wear on them. I sent an email and they “do not do sneaker repairs”. They sent me 20% off BUT why would I pay for more sneakers that fall apart in 6-8 months. I wore them maybe once a week. DO NOT BUY from Softsfeel.co!!!!!
My wonderful fiancé gave me 2 pairs of shoes for Christmas. I suffer from plantar fasciitis and she was so hopeful that these would help. Well, not only did they not help, they caused my toes to shrivel, my knees turned purple, I became seriously constipated, my vision blurred, my dog started drinking and stealing cats, my house became haunted and my car rusted out and broke down. Ok so most of that is a total lie but I figured considering how bad these shoes actually are, anything over a 2 star review on here has to be a lie as well so I thought I'd just fit in and write a bunch of lies. The truth part is the shoes are awful. Rock hard, no padding, no flex, slippery and they smell like something out of a Chem lab. Trying to return them is proving to be an utter nightmare. Just stay away and keep your dog from becoming an alcoholic!
I had to give them one star but they certainly don't deserve it. What a horrible couple of pairs of shoes. I've never wore a shoe that hurt my feet as bad. Company offered me 20 and then 30% refund to keep the product as it will be a bunch to send them back on the slow boat to China. One more reason Jeff Bezos is going to take over the world. Never buy anything except from Amazon!
I was in disbelief of what came in the mail. The package wrapped in tape and a black bag. Opened it,, woah the chemical spell hit me.. maybe spray paint. I don’t know. But I had them out a week to air out and it still smells. Anyways I bought these shoes because it’s advertised that it’s shock resistant and great for planters fasciitis. I’m telling you now these are the worst shoes I’ve ever bought in my entire life. The pain of wearing them and what they caused is awful. They are hard as a rock and very slippery as they don’t have rubber on the bottom. The bottom of the shoe is made of some sort of plastic. Do not buy these.. these are dangerous to walk in, and a hazard as you can fall. I did post a review on their website and they will not allow it to be posted. I have proof of purchase and requested a refund but I don’t think that’s going to happen. I just seen another ad pop up on my social media and I checked it out. They are not allowing people to comment. This company is sketchy. The five star reviews that they apparently have are all fake.
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