StandUp Wireless (standupwireless.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 30% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-10.
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
Quick answerd my questions, and you can't go wrong with free
Reply from StandUp Wireless2026-04-28
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
Hello Zenobia,
Thank you for reaching out. We're sorry to hear you are experiencing issues with sim card. We know it's frustrating.
Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing.
Please reach out to us, so we can help!You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen.
Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service.
Thank you,
StandUp Support
I think that it was a great experience! Your service fits all my needs and I am very grateful and appreciative!
Reply from StandUp Wireless2026-04-29
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
M
Michael · 2 reviews · Verified · Experienced 2026-04-20 ·
★★★★★
Good and great service.
It was good and I had great service
Reply from StandUp Wireless2026-04-27
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
M
Michael Young · 1 review · Verified · Experienced 2026-04-05 ·
★★★★★
Great service
I get great service for free. They have the lowest prices.
Reply from StandUp Wireless2026-04-27
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
The customer service is not good. the website is down almost every day
Reply from StandUp Wireless2026-04-27
Hello Ninous,
Thank you for reaching out.
We're sorry to hear you are experiencing issues with the service you received. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
They need Americans to be able to answer the question
Reply from StandUp Wireless2026-04-27
Hello Rebecca,
We appreciate your feedback and the time you took to share your thoughts. We understand how frustrating it can be when a phone gets broken.
Any 4G/5G LTE phone that is unlocked (not locked to another carrier) and compatible with the T-Mobile Network should work with our service. Our Customer Care Team can recommend a specific device and may now even be able to help ease the financial burden of that purchase! Please reach out to us to see how we may be able to help.
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
We're happy to learn that everything is working well for you! We appreciate you taking the time to share your positive experience with our service.
Thank you,
StandUp Support
I have not received service, a phone, no app access and no email provided for quick assistance.
Sincerely
Jerome Mosley
Reply from StandUp Wireless2026-04-27
Hello Jerome,
We appreciate your feedback and apologize for the inconvenience.
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
I put the Sim card in my phone, and it network locked the phone..
Reply from StandUp Wireless2026-04-27
Hello Jennifer,
Thank you for reaching out.
We're sorry to hear you are experiencing issues with the sim card you received. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Hello Deyonce,
Thank you for reaching out.
We're sorry to hear you are experiencing issues with the service you received. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
It goes in and out of service , but overall , it's not bad. Thank you for helping people in need of help.
Reply from StandUp Wireless2026-04-27
Hello Djsparkz,
Thank you for reaching out.
We're sorry to hear you are experiencing issues with the service you received. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
J
Jacob Clemens · 2 reviews · Verified · Experienced 2026-04-19 ·
★★★★★
Great custumer support
Reply from StandUp Wireless2026-04-27
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
Because there is no interruptions, no disconnection you hear a clear crispy sound when someone talks to you and don’t drop the calls so with that, I’m very satisfied
Reply from StandUp Wireless2026-04-27
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support
J
James Williams · 1 review · Verified · Experienced 2026-04-24 ·
★★★★★
My phone does not work.
Reply from StandUp Wireless2026-04-27
Hello James,
Thank you for reaching out.
We're sorry to hear you are experiencing issues with the service you received. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help!
You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected].
We appreciate you taking the time to review our service.
Thank you,
StandUp Support
Hello,
We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it.
Sincerely,
StandUp Support