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Electronics & Technology

StandUp Wireless

200 reviews

3.4200 reviews
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About StandUp Wireless

Data updated
Website
standupwireless.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
99% (67/68)
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Is StandUp Wireless legit?

StandUp Wireless (standupwireless.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 30% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-10.

What people say

S
Steven Boyd · 1 review · Verified · Experienced 2026-04-14 ·

Sorry but thankfully

Sorry but thankfully Need phone Mine Stolen But Will Get Back To The 🌎 Get Up With A Bump. MuthaFuckers!

Reply from StandUp Wireless2026-05-04

Hello Steven, Thank you for reaching out. We're sorry to hear you are experiencing issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

R
Robert Deininger · 2 reviews · Verified · Experienced 2026-04-21 ·

Good service

Good service, no dropped calls. So far so good. Just switched to Stand Up last month, plan on staying.

Reply from StandUp Wireless2026-05-05

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

R
Ronald Young · 5 reviews · Verified · Experienced 2025-11-04 ·

Professional

Extremely easy to use and keep up with

Reply from StandUp Wireless2026-05-04

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

M
Michael · 5 reviews · Verified · Experienced 2025-11-04 ·

The service has been really reliable…

The service has been really reliable and came in handy, stand up for stand up wireless. Just would like more data, unlimited.

Reply from StandUp Wireless2026-05-04

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

P
Per Scott · 7 reviews · Experienced 2026-05-03 ·

Data runs out too fast.

I run out of data quickly, just a week, and I'm frugal.

Reply from StandUp Wireless2026-05-04

Hello Scott, Thank you for reaching out. We're sorry to hear you are experiencing issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

L
L.a. Santiagodawson · 3 reviews · Verified · Experienced 2026-04-29 ·

He was very upfront and honest with me

He was very upfront and honest with me, when I had no clue what was happening with my phone. It just suddenly went dead and I could not call out. He was very kind and understanding. Explaining my phone service would come back on the 3rd. Never got your name, but Thank You, for being so patient and kind to me..

Reply from StandUp Wireless2026-05-04

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

F
Francene Lacey · 1 review · Verified · Experienced 2026-04-19 ·

Quick approval

I received my approval and phone quick!

Reply from StandUp Wireless2026-05-04

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

L
Lorraine · 31 reviews · Verified · Experienced 2025-11-04 ·

Great games

Reply from StandUp Wireless2026-05-04

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

c
customer · 2 reviews · Verified · Experienced 2026-04-21 ·

It took forever

It took forever. Many calls with non-workable answers. At least 10 days and no sim card.

Reply from StandUp Wireless2026-05-01

Hello, Thank you for reaching out. We're sorry to hear you are experiencing issues with the service. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

V
Velma Goethe · 1 review · Verified · Experienced 2026-02-27 ·

My service is not working stopped at…

My service is not working stopped at the beginning of April

Reply from StandUp Wireless2026-05-04

Hello Velma, Thank you for reaching out. We're sorry to hear you are experiencing issues with the service. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

J
Jamie Mathews · 1 review · Verified · Experienced 2026-04-07 ·

Service

I need help trouble shooting

Reply from StandUp Wireless2026-05-04

Hello Jamie, Thank you for reaching out. We're sorry to hear you are experiencing issues. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

A
Andrew Murray · 1 review · Verified · Experienced 2026-04-23 ·

I’ve been struggling to pay my bills…

I’ve been struggling to pay my bills and been trying to find a company to help me out to take some stress off and standup wireless help me out and I deeply appreciate that

Reply from StandUp Wireless2026-05-01

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

M
Mehmood Karamali · 1 review · Verified · Experienced 2026-04-24 ·

Great costumes service & answers all…

Great costumes service & answers all questions , receive my phone sim in 1 day !! Great service!!

Reply from StandUp Wireless2026-05-04

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

T
Tracey Anderson · 1 review · Verified · Experienced 2026-04-22 ·

I've always liked y'all and y'all are…

I've always liked y'all and y'all are just great and y'all are friendly and honest Thank y'all Tracey Anderson 😊

Reply from StandUp Wireless2026-04-30

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

C
Cleo · 1 review · Experienced 2026-04-29 ·

What happened to unlimited

What happened to unlimited? My client is 78! Lives alone! It's supposed to be a lifeline! She has till the third to top-off, today is the 29th. Her service re-ups soon. The time bought will expire in 30-days. No rollover! Since 2024 she's never ran out her minutes. She has text but hasn't ever used them because she doesn't understand texting. This is crazy!

Reply from StandUp Wireless2026-04-30

Hello Cleo, We appreciate your feedback and understand it's frustrating to run out of free minutes/data (as appropriate to review), before your Lifeline Reload Date. We want to assure you that StandUp Wireless Lifeline plans are created in strict accordance with FCC rules and guidelines to assure your Lifeline benefit is protected. Plans vary based on where you live and StandUp will automatically enroll you in the best free plan available for your zip code, if you qualify. You can learn more about the lifeline program on our website, at standupwireless.com/lifeline/ (under the “About program” tab, “Lifeline”), by visiting www.lifelinesupport.org, or by contacting the Lifeline Support Center for your state. You can purchase additional services, and add value to your plan, through our automated phone system or in your MyAccount. Or a member of our Customer Care Team can assist you with purchasing a TopUp, of additional data or minutes. You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

P
Pie UserJames Bay · 4 reviews · Verified · Experienced 2025-11-04 ·

Free Cell Service

Making Cell Service available to seniors and disabled (Indigent) with 1000 mins talk and unlimited texts and 4.5 gigs of data for free!!! You can also top off your account and get unlimited everything!!!

Reply from StandUp Wireless2026-04-30

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

C
Crystal Johnson · 1 review · Verified · Experienced 2026-04-19 ·

My sim card don't work right no one can…

My sim card don't work right no one can receive my text

Reply from StandUp Wireless2026-04-29

Hello Crystal, Thank you for reaching out. We're sorry to hear you are experiencing issues with sim card. We know it's frustrating. Issues like those you are experiencing often require troubleshooting to resolve. Our Customer Care Team is experienced with helping customers resolve issues like you are describing. Please reach out to us, so we can help! You can reach our Customer Care Team by going to standupwireless.com and clicking the "Chat" button at the bottom of the screen. Chat is available 8:00 AM to 9:30 PM ET. You can call us 24/7 by dialing 611 from your StandUp phone or 1-800-544-4441. Or you can email us at [email protected]. We appreciate you taking the time to review our service. Thank you, StandUp Support

K
Kimberly Malone · 4 reviews · Verified · Experienced 2026-04-21 ·

Ease of signing up

Ease of signing up. Good reception and easy setup

Reply from StandUp Wireless2026-04-29

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

Q
Quinn Abbas · 1 review · Verified · Experienced 2026-04-21 ·

Overall it was super easy to o sign up…

Overall it was super easy to o sign up for the service and to switch my phone over as well

Reply from StandUp Wireless2026-04-29

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support

C
Carol Quattlebaum · 1 review · Verified · Experienced 2026-04-18 ·

Just being present and helping with…

Just being present and helping with APPLICATIONS PROCESS. THANK YOU.

Reply from StandUp Wireless2026-04-29

Hello, We are glad to hear that you are having a good experience with our service! Thank you for your positive feedback; we appreciate it. Sincerely, StandUp Support