Stanton Optical (stantonoptical.com) has a 4.4 out of 5 rating on OK.one, based on 293 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
My experience was good, there was nothing good about but there was nothing bad about it
Reply from Stanton Optical2026-08-09
Hello Ronisha, We're glad your experience was smooth and without any issues. We appreciate you choosing Stanton Optical and hope to make your next visit even better!
All the ladies that are very friendly very helpful very knowledgeable and patient with me would picking my frames
Reply from Stanton Optical2026-08-09
Hello Kelly, We're thrilled to hear that all the ladies were friendly, helpful, knowledgeable, and patient while helping you choose your frames. We truly appreciate your kind words and are so glad our team made the experience enjoyable!
The staff and service was great. Didn't have to wait long and they were very helpful and provided me with good info and practical advice
Reply from Stanton Optical2026-08-09
Imelda, We're glad our team provided great service, helpful information, and practical advice while keeping your wait time short. We truly appreciate your support and look forward to serving you again!
Great value for glasses. I think I paid less than 20 years ago. Awesome associate very professional. Jess was friendly and well educated in her field. I'll definitely be coming back here for glasses next time too.
Reply from Stanton Optical2026-08-09
Kathie, We're thrilled you found the glasses to be such a great value and that Jess provided friendly, professional, and knowledgeable service. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping you with your next pair!
The associates were pleasant, professional and knowledgeable. A very good experience after losing my glasses
Arlie Conner
Reply from Stanton Optical2026-08-09
Hello Arlie, We're so glad Arlie Conner and the team provided pleasant, professional, and knowledgeable service, especially after the inconvenience of losing your glasses. We're happy we could make the experience a positive one. We truly appreciate your support!
Very friendly staff and knowledgeable too willing to help and take the time to take you through each step patiently
Reply from Stanton Optical2026-08-09
Hello Esiquio, We're so glad our friendly and knowledgeable team took the time to guide you through each step patiently. We truly appreciate your support and look forward to welcoming you back!
Was lied to. Tried to charge me double what eyemart express charged. I was treated like garbage
Reply from Stanton Optical2026-08-08
Hello Patricia. We’re sorry to hear that your experience did not meet your expectations, and we regret that the pricing was not clearly communicated and that your interactions with our team did not meet your expectations. This is not the level of transparency, respect, and customer service we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The staff was very knowledgeable friendly and engaging.
Reply from Stanton Optical2026-08-09
Hello Charles, We're so glad to hear our team was knowledgeable, friendly, and engaging throughout your visit. We truly appreciate your support and look forward to welcoming you back!
I still have no glasses. There was something wrong with them when they first got in they sent a message for them to be picked up. I drove round trip 115 miles and was told glasses were not ready. I received no call saying there was an issue so I made the trip for nothing wasting diesel. They sent my glasses off to be fixed and still no glasses.
Reply from Stanton Optical2026-08-08
Hello Roberts. We sincerely apologize for the repeated delays and the lack of communication regarding your glasses. We’re also sorry for the inconvenience and expense this caused as this is not the level of service and care we aim to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
You need to splurge on a cleaning crew. Your carpets are disgustingly filthy. This in a place where you get your eyes examined, don't bother calling them because they don't answer. I was there just yesterday and listening to the phone ring and nobody answered.
Reply from Stanton Optical2026-08-08
Hello Kathy. We’re sorry to hear that your experience did not meet your expectations, and we regret that the cleanliness of the location and difficulty reaching the store by phone did not meet your expectations. This is not the level of service and environment we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
They were very helpful, Excellent customer service!!!! My glasses were ready so fast and very good prices too
Reply from Stanton Optical2026-08-09
Hello Luciano, We're thrilled to hear our team provided excellent customer service and was so helpful. We're also glad you loved the fast turnaround and great prices! We truly appreciate your support and look forward to serving you again.
Great staff! I love my glasses and had a very good experience. Ray and Anna were super nice and very patient with me, which I appreciate so much.
Reply from Stanton Optical2026-08-09
Hello Paz, We're so glad you had such a great experience and that Ray and Anna were so kind and patient with you. We're thrilled you love your new glasses! We'll be sure to share your kind words with them.
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sarah bank · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
Fast and friendly service.
Yecenia was wonderful, as were a
The other staff members I encountered.
Reply from Stanton Optical2026-08-09
Hello sarah, We're so glad to hear Yecenia and the rest of our team made your experience such a positive one. We truly appreciate your kind words and support!
There was nothing the was special about the service but it was good (great) which is hard to find. I had i believe eye exam and picked out 2 pair of glasses. The tech fitted the frames and we picked out lenses. You know maybe I undervalued Stanton, their perfect!
Reply from Stanton Optical2026-08-09
Hello Kevin, We're thrilled to hear that what started as a “good” experience turned into realizing just how great Stanton Optical is! We're glad our team made your exam, frame selection, fitting, and lens choices smooth and easy. We truly appreciate your support and hope you love both pairs!
Efficient, professional..sataff are all. Very kind.
Reply from Stanton Optical2026-08-09
Hello DeLayne, We're so glad you found our team efficient, professional, and kind. We truly appreciate your support and look forward to welcoming you back
Loved everything about this place. The staff is amazing and I walked out with my glasses. Will be back because they have a beautiful collection
Reply from Stanton Optical2026-08-09
Hello Evelyng, We're thrilled you loved your experience, enjoyed our amazing staff, and were able to walk out with your new glasses. We're glad you loved our beautiful frame collection too! We truly appreciate your support and look forward to seeing you again.
Should have told me they were out of network when I asked. Should have made sure the glasses I bought fit correctly. The exam was strangely difficult to endure.
Reply from Stanton Optical2026-08-09
Hello Tamara, we’re sorry for your experience and understand your concerns about insurance coverage, frame fit, and the exam process. This isn’t the level of service or professionalism we aim to provide. We’ll be escalating this internally to make sure it’s thoroughly reviewed. Thank you so much for your feedback.
Hello Katherine, We're thrilled to hear you had a great experience with our team and service. We truly appreciate your support and look forward to welcoming you back!