Stanton Optical (stantonoptical.com) has a 4.4 out of 5 rating on OK.one, based on 293 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
Got appointment that day on the spot and it was urgent to get them before school started.
Hello Justin, We’re so glad we could accommodate you with a same-day appointment and help you get your glasses in time for the start of school. We truly appreciate your trust and support, and we hope you have a great school year!
Super helpful and cool! Even helped me pick out which frames looked good for me. Super quick and easy process getting glasses made
Hello Riley, We’re thrilled our team made the process quick, easy, and fun—and helped you find frames that looked great on you. We truly appreciate your support and hope you love your new glasses!
Friendly staff got me in and out with ease and the price point very reasonable for no insurance and progressive lenses
Hello Christopher, We’re so glad our friendly team made the process quick and easy, and that you found our pricing reasonable, especially for progressive lenses without insurance. We truly appreciate your support and hope you love your new glasses!
A wonderful experience, from the service to the eye exam—and the glasses were ready so quickly. I loved it and highly recommend it.
Hello Claudia, We’re thrilled you enjoyed every part of your experience, from the service and eye exam to the quick turnaround on your glasses. We truly appreciate your recommendation and are so glad you had such a great visit!
Friendly service and speedy delivery of eye wear
Hello Michael, We’re so glad you enjoyed our friendly service and speedy delivery of your eyewear. We truly appreciate your support and hope you love your new glasses!
Hello Raeqwon, We’re thrilled to hear you received excellent customer service. Your kind words mean a lot to our team, and we truly appreciate your support!
The service was fine, but I wasn't very pleased with how I was given to select the individual eye glasses products. And, my glasses were supposed to be shipped to my house but they were shipped to the store where my exam was delaying the delivery of my glasses.
Hello Annias, we’re very sorry for the confusion during the eyewear selection process and for the delay in receiving your glasses due to the shipping issue. This isn’t the level of service we aim to provide. We’ve escalated your situation for further review so we can address your concerns as quickly as possible. Thank you so much for your feedback.
The glass order was not completed. My news glasses came in pieces and not ready to wear!!!
Hello Robert, we apologize that your glasses were not complete and ready to wear upon arrival. We are actively working on your glasses and will notify you as soon as they’re ready. Thank you so much for your feedback—we really appreciate it.
I usually go to your location off of highway 151 because of their excellent customer service. I decided to go to the Vance Jackson location because it’s very close to my job and I can go on my lunch break. I was pleasantly surprised to see that their customer service was just as good. I would and have referred friends and family to Stanton.
Hello Octavian, We’re thrilled to hear that the Vance Jackson team provided the same excellent customer service you’ve come to expect from our Highway 151 location. We truly appreciate your referrals to friends and family, and we’re glad we could make your visit convenient enough to fit into your lunch break!
Professional. Great Customer Service.
Hello Richard, We’re thrilled to hear you found our team professional and experienced great customer service. We truly appreciate your support and look forward to seeing you again!
I worked retail at corporate level for many years. My overall experience was outstanding g to say the least but that was not the impressive part. They were extremely busy when I went I and they still acknowledged every customer that come in and kept the customer flow as smooth as butter. I watched them process each customer efficient, fast, and kept up the connection with each one till they were processed. That is very impressive in this day and age. Please, please commend this staff on service and dedication because I was seriously impressed. I this is only the second time in my life I have seen a store operating this well.
Hello Robert, Your feedback means even more knowing you have many years of corporate-level retail experience. We’re truly honored that you were impressed by how our team managed such a busy environment while still acknowledging every customer, maintaining a smooth flow, and providing attentive, personal service. We’ll absolutely make sure this incredible recognition reaches the entire team. Their dedication and teamwork deserve to be celebrated, and we’re grateful you noticed and took the time to let us know. Thank you again for your kind words and support
If I would have gotten greeted when I walked in the door. The associate was on the computer and didn’t greet me until she finished what she was doing on the computer, other than that the service was great.
Hello Lawrence, We’re glad to hear that, aside from the initial greeting, you had a great service experience. We understand how important it is to feel welcomed right when you walk in, and we’ll use your feedback to help our team improve. We truly appreciate you sharing this with us!
Website kept giving me an error when trying to check order status. No one gave me options on if there was a same day option when I was shopping. I waited some time to get support with the frames I choose.
Hi Melissa, we apologize for the issues you experienced with checking your order status, the lack of information about available options, and the wait for assistance. Same-day service can vary depending on your prescription, product selection, and any additional upgrades. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Terrible experience and very rude customer service. I made an appointment over the phone for 30 minutes later on a Saturday and rushed over only to be told they don’t take appointments past 4 PM on Saturday and refused to service me. Extremely frustrating waste of my time.
Hello Catherine, we apologize for the confusion regarding your appointment and for the experience you had with our team. We understand how disappointing it must have been to make the trip and not be seen as expected. This is not the level of service or professionalism we strive to provide. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Hello Elizabeth. We’re sorry to hear that your glasses aren’t working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Hello Dorothy, We’re thrilled to hear you enjoyed your experience with our entire team. It means a lot to know you like everyone who works here. We truly appreciate your support and look forward to seeing you again!
Wonderful experience, awesome staff, great product.
Hello Kathy, We’re thrilled to hear you had a great experience with our awesome team and are happy with your new glasses. We truly appreciate your support!
Anai, Rosa, Laura and Steven.... outstanding
Hello Eric, We’re thrilled to hear that Anai, Rosa, Laura, and Steven provided outstanding service. We’ll be sure to share your kind words with them
Hello Frank, We’re thrilled to hear you had a great experience with our service. We truly appreciate your support and look forward to welcoming you back!
My husband and I have gone to Stanton Optical in Kenosha for years. They always take good care of us. Jade is always helpful and patient and very good at her job. I love my new pair of glasses. In several weeks, my husband will be buying a pair too.
Hello Gwenn, We're thrilled to hear that Jade is always helpful, patient, and attentive, and that you love your new glasses. We truly appreciate your loyalty over the years and look forward to helping your husband find his perfect pair in the coming weeks!
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