Stitch Fix

My Stylist did a great job picking…

My Stylist did a great job picking things for me.

Really liked my active wear pieces that…

Really liked my active wear pieces that I recently received. I liked the quality of the items as well.

Attention to notes regarding size and…

Attention to notes regarding size and fabrics. Pieces are ones that I flagged.

I truly loved the gold jacket I got…

I truly loved the gold jacket I got from my recent fix - such a fun piece I wouldn't have chosen on my own. I also love the dress I recently purchased off the Freestyle recommendations- so pretty and unique and the fit was perfect!

My first 2 orders never arrived and my…

My first 2 orders never arrived and my 3rd was a bust, my account is suspended and no one will respond...

I'm getting bombarded with emails that…

I'm getting bombarded with emails that I have not returned the items I chose not to keep and I'm going to be charged even though I dropped them in a FedEx box 3 days ago. After my first Stitch Fix, I ordered items on my own and only one item has arrived the other things that I wanted to wear or for a wedding last weekend, they still haven't come. I was given the option to keep my same stylist and then I was given a different one, though that is not the option I selected. So far I'm not impressed. I have friends who have switched two different companies that offer the same selection. I am canceling my Stitch Fix membership.

My stylist has a really good sense of…

My stylist has a really good sense of what I like to wear that it makes it hard to pick items when they come in. I wish I could buy them all!!! And the company's customer service is provided a lot understanding and patience when I've forgotten to send my return package back on time. I like that they offer a extension on return date.

Stitch Fix stays informed.

Stitch Fix makes a tremendous effort to maintain communication with its customers. Stylists used to actually review the participants' social media pages before sending out packages...not sure if this is still happening.

There were two mistakes in my fix

There were two mistakes in my fix: 1) I received the wrong customer printout - it was someone else's name with different clothing listed than what was in the box. 2) After I approved my fix choices online before arrival, I changed my mind, and I chatted online with someone and they said they would get the message to my stylist and it was not received or completed.

Got my first box

I have been going back and forth on doing this. I finally caved and I got my first box. It was full of great clothes that not only matched my style but also gave me new ideas for how to dress. I am a teacher so I can only get a box every so often, looking forward to my next one.

I have been jiving with my stylist…

I have been jiving with my stylist however my last fix was no good. I think somebody else picked it up on the weekend and they tried to send me the things I had sent back because I hated. I am now not sure if this is just AI or if it’s a real person picking these things.

Good selection of quality clothes

Having someone pick the outfits opens you up to something you may not have considered before.

Great choice of styles

The staff was very responsive to my…

The staff was very responsive to my request for help on solving some issues

I think some of my shirts on my second…

I think some of my shirts on my second order were like $69 for a t-shirt and the material on my first order were a lot nicer and looked more expensive felt so good,second order seemed like it was just thrown together. If my 3rd order is like my second I will stop.

Quick resolution to my issue

Great first experience!

Great stylist choices

Great stylist choices, easy returns and check out process

I feel so put together now at work

I feel so put together now at work! I am slowly developing a style instead of just wearing clothes. I love it!

Excellent and accommodating

As usual, Stitch Fix customer service is excellent and always accommodating.