Stitch Fix (stitchfix.com) has a 4.2 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
Horrible. The only star goes to customer service. Fix has NOTHING on my color or season requests. I received green colors and fall weight & length not summer. Although I like cotton, quality was similar to Old Navy and price is too high for low quality clothing. Things fit, but currently, Stitch Fix "Style Fix" is an epic fail for me. I would not recommend it.
Stitch Fix is always a great company to work with. My email was responded to quickly, and I was able to resolve my issue. I had taken a break from Stitch Fix for a little while, but I am so excited to be starting back up again!
I was pleasantly surprised that right out of the block my Stitch Fix consultant chose so well for me. Thumbs Up!
Clothing I’ve received has been reasonably priced and excellent quality
A lot of times they sent me the same item I’ve already purchased, or passed on, or requested a certain size and receive different sizes. Seems like nobody truly reads the notes and it seems more automated than anything else.
My experience was great. It’s just a clothing was more expensive than I thought they would be.
The style choice is not what I expected especially since I gave a detailed summary on what I was hoping for
We're so sorry to hear that the style of your Fix didn't match up with what you were expecting. Our team would love to chat more about this, so we can bridge any disconnect between your Stylist and what you're looking for, Demarcus. Please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day.
So much fun receiving the box of clothing. Feel like I'm stepping out of my comfort zone in some of the outfits picked for me, love it.
I have not heard any notification on one item I returned from my box. I’m waiting for you to credit my card. This is the 4th time I’m asking. I will not continue with anymore boxes.
We're so sorry to hear you're having trouble with your first Fix. We'd love to break this down for you, because we can see that you've only been charged for four of the items from your Fix. Please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day.
I like that fact that I do not need to go shopping. The clothes are nice. I usually keep at least 5 pieces. What I do not like is all the manmade materials. I would like more higher quality such as merino wool, cashmere, cotton and leather.
some of the clothes seem very dated and cheap for the prices
We appreciate you sharing your experience, Margaret. We're so sorry to hear that the selections in your Fix weren't fashion-forward or trendy. Our team would love to chat more about these items and also hear more about what you're looking for in your Fixes. Please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day.
It arrived in good time, but not really matched to my likes. Sent me things I specifically said I would not wear. It was my First time though. Not sure I want to give it another try. 😕 the prices were pretty high. Most of the items came from China, and require special laundry instructions.
We'd love to discuss your Fix in more detail, Wanda, and share this feedback with your Stylist. We can add a note to keep the price top of mind when styling. We also want to help get you more selections that match up with your style. Please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day.
I enjoy the fixes when they have a variety of clothing options and it is newer items. I have also had fixes that have had similar or exact items I have gotten in the past, but in a different color. Variety is key. I also enjoy receiving 8 items to have the option to keep 5 to receive the discount. While the prices are sometimes a little high, if the item is of a great quality, I don't mind paying a little extra.
The jeans and full leg pants are nice and fit my curves well. The prices are a bit out of my range, but the quality is very good.
Good feedback from my stylist. Only thing I didn’t like was while checking out it forced me to get another Fix soon when I signed up for 3 months. I received a second fix a week after I already had received one the week before.
I love the picks my stylist sent, however, everything is so expensive! Because of this I'm only getting a fix every 3 mo.
I love the clothing ideas that I might not pick out but love. Always a treat delivered to my house.
Random pieces, most not really my style so far or not for my body type. The only reason I gave it 2 stars is because the shipping is fast and has free returns. I will give it a few more boxes to see if my stylist sends better items that fit my preferences. If not I’ll be moving on.
We're s sorry to hear that your Fix missed the mark, Thaira, and didn't match up with your style. We'd love to chat in more detail about your style and why the items didn't work in your Fix. We want to help ensure we're sending you exciting selections that work for you. Please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day.
Loved everything that came and it all fit perfectly. I kept what I needed and returned the rest.
279 reviews matching