same stylist
Always nice to keep the same stylist who gets to know you.
About Stitch Fix
Data updated- Website
- stitchfix.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 279 reviews
- Replies to negative
- 85% (29/34)
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Is Stitch Fix legit?
Stitch Fix (stitchfix.com) has a 4.2 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
I hated shopping until Stitch Fix
Thank you for taking the chore out of shopping and making it fun and exciting.
The stylist sent duplicates in my…
The stylist sent duplicates in my preview and things are just too expensive for what they are.
Reply from Stitch Fix2026-08-06
We’re sorry to hear about your experience and understand your frustration with receiving duplicate options and that the items were out of your price preferences, Cassandra We'd love to help improve your experience and work to make sure your future selections feel right for you. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].🩷
Very bad selection of clothes.
Reply from Stitch Fix2026-08-06
We’re sorry to hear about your experience and understand your frustration with receiving options that did not meet your expectations, Chessie. We'd love to help improve your experience and work to make sure your future selections feel right for you. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].✨
I have been using stitch fix for…
I have been using stitch fix for several years. They have my style, taste and fit dialed in. I always have a ready supply of nice new clothes in my closet to choose from. The few times they miss the mark, returns are painless. Really great business. Highly recommended.
Fun and Easy Way to Buy Clothing
I like most of the clothes that are sent. Nice to try on at home and easy to return what you don't want to keep. I had some input on my second month selection which was nice.
Everything fit
Everything fit, the price was great, and the quality of the items were excellent.
Everything was great!!
I remember packing felt more upscale…
I remember packing felt more upscale when I joined a few years ago. This was clothing rolled and wrapped in brown paper. Stylist sent two blue shirt sleeve shirts. No variety. Those 2 were too large and baggy. I kept 2 pieces that I requested. Jeans were nice but pricey
Reply from Stitch Fix2026-08-06
We’re sorry to hear about your experience and understand your frustration with the variety, fit, and packaging. We'd love to help improve your experience and work to make sure your future selections feel right for you. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].❤️
Well first time in my life I got…
Well first time in my life I got clothes that actually fit is a plus
Love it 😍
I love the quality of the clothing and I always get compliments on the style.
Great experience
Great experience. Fashionable clothing for work or weekends. Great Customer service.
I almost always receive high quality…
I almost always receive high quality clothing that makes me look and feel amazing.
The outfit I was sent was perfect fit.
Great picks
Picking items for me is always a fun surprise
Didn’t care for the color combinations
Didn’t care for the color combinations, sent 2items back. Otherwise the other 3items were great!
Fun to get options and have various…
Fun to get options and have various choices of price and style.
Very pleased with my experience with…
Very pleased with my experience with Stitch Fix. Glad to get the shipments and email the stylist before and after deliveries.
As always the fit was great!!!
As always the fit was great. She has great taste and always picks items that grow my style. Gabi is a wonderful stylist.
Terrible styles
Reply from Stitch Fix2026-08-05
We're sorry to hear we missed the mark with the styles sent, Shelly! We'd be happy to take a look at your account to see how we can send items that match your style better moving forward. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!