For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Hobbies & Crafts

Stitchin' Heaven

ClaimedCollecting reviews

201 reviews

4.6201 reviews
Write a review

About Stitchin' Heaven

Data updated
Website
stitchinheaven.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
93% (14/15)
Do you own Stitchin' Heaven? Claim this profile for free and start replying to reviews.

About this business

Stitchin' Heaven Offers The Highest Quality Fabrics With Over 10,000 Different Fabrics. Choose From Over 7,000 Fabrics & Pre-Cuts. Find The Right Fabric For Your Next Project. Largest Quilt Shop in TX. Serving Quilters 25+ Yrs.

Written by the business, not verified by us.

Is Stitchin' Heaven legit?

Stitchin' Heaven (stitchinheaven.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-26.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics and the wonderful variety available in the quilting kits. Many buyers also genuinely appreciate the incredibly helpful support team and the very prompt delivery on their online purchases, making creative projects completely smooth and very fun. However, some people mentioned experiencing frustrating shipping delays and a noticeable lack of communication regarding order updates. A few consumers also noted receiving incorrect items or missing pieces in their block of the month packages, which caused unexpected disappointment during their personal crafting process.

Auto-generated from all reviews of this business. For reference only.

What people say

Awesome customer service and support

I purchased a BOM that was for Dec 2025. I saw the size was smaller than I wanted, so I called to inquire about purchasing more fabric so I could enlarge it. Customer service was awesome and gave me the fabric line name so I could get more fabric. Since the backing was included in price I also requested more when that time came. They said they would send me more so I could make it a king size. I’m so looking forward to making this quilt!!

There were several mix ups in my order

There were several mix ups in my order. To be fair I have done a BOM and experienced zero issues and was super happy. This time I was ordering one yard cuts of several different fabrics. I was called and offered substitutions of two different fabrics and was happy (at this point def getting my favorite of the 6 or 7 picks. There was a long delay for shipping which was no big deal but when I received a refund for the fabric I most wanted I called to find out what was going on. Apparently they had the other fabric but were out of the fabric I wanted the most. While trying to figure out the mix up I even asked if there were any fat quarters of the fabric I really wanted. The person I spoke with said she would find out for sure and let me know (but hours later my order shipped and clearly they had not taken the time they stated they would to find out if there were even some fat quarters of what I wanted). I don’t understand if alt all. Maybe next time I won’t get attached to any of the fabric I order.

Reply from Stitchin' Heaven2026-02-11

Hello Brandy. Thank you for sharing your experience with us. We appreciate you letting us know about these issues. We are working on making our online inventory more accurate and these reports help. I will reach out to you directly to see if I can make this up to you in some way.

Poor communication

Edited from 1 star: after leaving the review, they reached out and let me know they had recently had email server problems and got my questions answered. I signed up for a class and sent an email with questions and have NEVER gotten a response.

Reply from Stitchin' Heaven2026-02-11

Hello Teri. I'm checking to see where you emailed, but I have not found it yet. In the meantime, I will email you directly to see if I can answer your questions.

People also looked at