Great boms
Great boms. If a problem (which is rare) you take care of it quickly and with a smile ( I can feel the smile ). Blessings
About Stitchin' Heaven
Data updated- Website
- stitchinheaven.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 93% (14/15)
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About this business
Stitchin' Heaven Offers The Highest Quality Fabrics With Over 10,000 Different Fabrics. Choose From Over 7,000 Fabrics & Pre-Cuts. Find The Right Fabric For Your Next Project. Largest Quilt Shop in TX. Serving Quilters 25+ Yrs.
Written by the business, not verified by us.Is Stitchin' Heaven legit?
Stitchin' Heaven (stitchinheaven.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics and the wonderful variety available in the quilting kits. Many buyers also genuinely appreciate the incredibly helpful support team and the very prompt delivery on their online purchases, making creative projects completely smooth and very fun. However, some people mentioned experiencing frustrating shipping delays and a noticeable lack of communication regarding order updates. A few consumers also noted receiving incorrect items or missing pieces in their block of the month packages, which caused unexpected disappointment during their personal crafting process.
Auto-generated from all reviews of this business. For reference only.What people say
Precut BOM are great
Precut BOM are great. Whenever one was short fabric all that was needed was an email and the missing/additional fabric was immediately shipped.
Your cudtomer service is exceptional
Your cudtomer service is exceptional. When I see a quilt I love, I know it’s attached to your company.
Happy with my purchase but disappointed…
Happy with my purchase but disappointed that part of my order was cancelled
The order was delivered quickly and the…
The order was delivered quickly and the communications over the order-delivery period were good!
Easy
Thank you ! !
Amazing products, customer service and dependability!
I've done business with Stitchin' Heaven for several years now, off and on. I am not a quilter, but a "wanna-be." Every time I've called or emailed for customer service, they have been amazingly helpful. (I might add, it's always because of something I've done, not because of something wrong with a product!) The products are top quality and priced fairly. You can't go wrong with this company! Not to mention, they are in TEXAS, the best state!!
Loving the quality of the cotton fabric.
Love the customer service
Love the customer service! Great project choices.
Never notified BOM cancelled
Was never notified that the BOM that I signed up for was cancelled. I was very excited and it was not until I went hunting around on the BOM calendar to see when my first month will be shipped that I noticed the one I chosen was no longer listed on the calendar. I emailed inquiring about when I would receive my order and was then notified. They did offer a refund for my registration fee.
Reply from Stitchin' Heaven2026-01-21
Hello Erin. Thank you for bringing this to our attention. We notify customers via email when a BOM is cancelled to see if they want to transfer their registration. I don't know why you did not receive the email. I am very sorry that this happened. I will get with those who send the email to see if we can find out why.
I have not been dealing with this…
I have not been dealing with this company very long but any problem I have I called and they fixed it! Delivery time is prompt.
Never got the download I purchased
Never got the download I purchased. Had to contact Stitching Heaven directly. They responded quickly and sent the download.
Reply from Stitchin' Heaven2026-01-19
Hello James. We apologize for the delay. We are working on these issues with our website and, as customer service explained, it requires us to manually process the pattern order before it emails out the link to the pattern. We process these as quickly as possible. We are working to fix this.
Product arrived promptly.
Ordered starry nights and l loved it
Ordered starry nights and l loved it. Now I’m joining the sewology BOM.
Tilda fabric
Service was great
extremely poor
lack of information about orders and failing to follow my order requests.
Reply from Stitchin' Heaven2026-01-19
Hello Ed. Thank you for sharing your feedback. I can see where you have been in contact with our customer service gals. I am checking into what has happened and I will contact you directly through email soon.
My fabric was shipped promptly &…
My fabric was shipped promptly & packaged well. I received it on time & it’s in excellent condition.
Getting my kits on time with no…
Getting my kits on time with no mistakes. Just sit and sew and turn out beautiful quilts! Gave one finished to granddaughter for wedding gift and they loved it! A happy customer to date
Ordered batting in August 2025 didn’t…
Ordered batting in August 2025 didn’t get it until January 2026. Will not order from them again.
Reply from Stitchin' Heaven2026-01-19
Hello Sonja. We are very sorry about this. We were having some trouble getting this in stock and it took longer than expected. I will reach out to you personally to see if I can help you more.
Great quality all around
Ordering process was simple as it should be, shipping was timely and the fabrics are as represented: Gorgeous colors and great quality. I'll definitely shop here again!
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