After 2 attempt to purchase Adidas…
After 2 attempt to purchase Adidas yeezy slide I had to get refund because they never arrived after one month of waiting.
About StockX
Data updated- Website
- stockx.com
- Category
- Hobbies & Crafts
- Location
- United States · Detroit
- Status
- Unclaimed
- Last 12 months
- 257 reviews
- Replies to negative
- 15% (11/71)
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Is StockX legit?
StockX (stockx.com) has a 3.8 out of 5 rating on OK.one, based on 257 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 15% of negative reviews. Last updated 2026-08-10.
What people say
Received a fake product and I haven’t…
Received a fake product and I haven’t been compensated properly. The customer service team is being unreasonable.
Sucked I won the same shoe twice
Easy processing
Easy processing. Fast delivery. Dependable.
It’s good
It’s good they left it in the front of the house
StockX = the gold standard
StockX = the gold standard, as always!
Shipping has gotten faster and that's a…
Shipping has gotten faster and that's a good look
Who is satisfied with the shipping on…
Who is satisfied with the shipping on time no delay
Everything
delivery service
delivery service, product quality
Did not recieve package
Shoes had a lot of excess glue over the…
Shoes had a lot of excess glue over the sole.
Excellent customer service
After experiencing a size mixup with my order, I couldn’t be happier with the quick response and processing credit so that I could re buy the item. Highly recommend stock x!
Reply from StockX2026-08-06
Hey there, Dana. We appreciate your review a lot. We are happy to know your experience with our team was great, and we can’t wait to see you around using our marketplace again! Our customer service team has been the cornerstone of our great experience, and we are constantly working to improve it, putting our heart and best effort on it; therefore, your feedback related to it is really important for us, at the end of the day, your opinion is the most important part of our company. Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com. Thank you, StockX.
This is the second time I buy from X…
This is the second time I buy from X and the experience is great. They informed me every step of the way what is going on with the purchase. Great selection they have. Also I received the items earlier than they said. Overall it’s a great experience and great company to do business with.
Reply from StockX2026-08-06
Hey there, Alex. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help. Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com. Thank you! StockX.
I love they help the process run…
I love they help the process run smoothly. And if it's not good u get it and your money back.
Prompt and efficient service
Prompt and efficient service, easy online experience
Reply from StockX2026-08-06
Hey there, Liz. Thank you for your feedback! We're delighted that you found our marketplace easy to use. We continuously strive to ensure our site is user-friendly and intuitive. Additionally, we consider our customers as the most important part of our company; that is why we focus on completing your order as quickly as possible. Thank you for sharing your experience with us; it helps us improve day by day. Warm regards, StockX.
The item which I received which is not…
The item which I received which is not new … also it was dirty and I have to clean it
Was hassle free and quick delivery.
Reply from StockX2026-08-06
Hey there, Cody. We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again. We consider our customers as the most important part of our company; that is why we focus on completing your order as quickly as possible. Thank you for sharing your experience with us; it helps us improve day by day! Warm regards, StockX.
Two months delivery time is not acceptable bye
Definitely not recommended.after waiting almost two months then they want to cancel. No more orders for me..
Untrustworthy Company
Driver stole my shoes and customer service did nothing. They need to hire more reputable drivers.
Reply from StockX2026-08-06
Hi there, Demont. Thanks for your feedback! At StockX, we are dedicated to providing excellent customer support to enhance your experience. Our StockX Help Center (https://stockx.com/help/home) is a valuable resource for finding answers to your questions. However, for personalized assistance, you can reach us by live chat (in select regions) or simply select "Contact Us" at the bottom of the page for a prompt email reply. Additionally, in order to make contact with one of our customer service representatives, please request the phone number in our Help Center. Phone support is available to all US-based StockX users with a valid US billing address. We are available Monday through Friday, 9 a.m. - 5 p.m. ET, so don't hesitate to reach out, please call 313-889-7891. Response times may vary, but our goal is to assist you within 48 hours. To help expedite the process, please submit only one request per issue. Inquiries are responded to in the order that they are received. Thanks for choosing StockX, and have a great rest of your day! Best wishes, StockX.