StorageTreasures.com (storagetreasures.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
L
Leonard · 3 reviews · Verified · Experienced 2026-06-18 ·
★★★★★
The easiest for a beginner to use
The easiest for a beginner to use. I won my very first auction on my first try. The system is easy to use and user-friendly.
Reply from StorageTreasures.com2026-06-19
Hello Leonard,
We're so glad you found our system easy and user-friendly, especially for a beginner. Congratulations on your first win!
StorageTreasures Team.
Hello Nicole,
Thank you! We're glad you found some great items. We appreciate your feedback and look forward to seeing you at future auctions!
StorageTreasures Team.
My experience was great except for when I was bidding on one unit and winning the bid they took the auction off line so I could not win it.
Reply from StorageTreasures.com2026-06-19
Hello Cathy,
We appreciate you sharing your experience. We understand your frustration regarding the auction unit being taken offline. We are looking into this matter to prevent future occurrences.
StorageTreasures Team.
Bought many units elsewhere, first unit with ST. Never again! Facility was completely shady ("cancelled" auction 90 minutes after it ended with me waiting in the parking lot), ST lectured me about calling them (I hadn't paid to speak with them apparently), also lectured me about showing up without an appointment. Very sketchy and shady, immediately deleted payment info and account after first interaction
Reply from StorageTreasures.com2026-06-21
We are truly sorry to hear about your frustrating experience. We understand your concerns regarding the auction cancellation and the communication you received. We are reviewing this incident to prevent similar issues. Your feedback is valuable as we strive to improve our services.
This is my first time buying a storage unit and I gotta say my first experience was absolutely amazing. My storage unit was absolutely amazing and the lady running it is absolute amazing. Also, she was very kind and sweet helped me so quickly explained everything she was very professional. I will definitely be buying more storage units off of her so I gotta say this was the best experience ever I’ve been on the storage unit for little girls toys, and I’ve got lots of them.
Reply from StorageTreasures.com2026-06-19
Hello Heidi,
We are so happy to hear that your first experience with us was absolutely amazing! We are delighted that our team member provided such kind, sweet, and professional assistance. We truly appreciate your positive feedback and look forward to assisting you again.
StorageTreasures Team.
Hello Lucio,
We appreciate you taking the time to leave us a 5-star review! We look forward to doing more business with you.
Thank you,
The StorageTreasures Support Team
R
Robert · 2 reviews · Verified · Experienced 2026-06-17 ·
★★★★★
all went as it should.
Reply from StorageTreasures.com2026-06-18
Hello Robert,
We are pleased that everything went smoothly. We appreciate your positive feedback.
StorageTreasures Team.
The important thing try to give them a call when you have
I like the way to work with them
Reply from StorageTreasures.com2026-06-18
Hello Wislande,
Thank you for your great review. We are glad to hear that the staff were easy to work with and met all your needs. We hope you continue to have the same experience with any future auctions.
Thank you,
The StorageTreasures Support Team
Accessing the photos to shop gets stuck and take a while to see. If that’s fixed this would be 5 stars.
Reply from StorageTreasures.com2026-06-18
Hello Christopher,
We apologize you had an issue. It is recommended google chrome be used as a web browser since the website is the most compatible with that browser. If using the APP it is suggested that you have the most current version available. If further assistance is needed you are more than welcome to contact customer support via live chat or by submitting a request in the help center.
Thank you,
The StorageTreasures Support Team
Absolutely love ST. App runs smoothly. Bidding process is fair. So far, the storage places I have dealt with have been on the up and up.
Reply from StorageTreasures.com2026-06-18
Hello Dodie,
We appreciate the 5 Star Review and are happy to hear your navigating through our website with ease.
Thank you,
The StorageTreasures Support Team
This was the easiest fast and efficient way Ive done an action it's amazing and so easy to navigate anyone can do it thank you
Reply from StorageTreasures.com2026-06-18
Hello Chelsea,
We're thrilled you found the auction process easy, fast, and efficient to navigate. Thank you for your wonderful feedback!
StorageTreasures Team.
Hello Joel,
Thank you for leaving us a review!
Auctions are usually canceled due to the owner of the unit paying their debt to the facility. By law, tenants have the right to pay for their unit anytime before the ends and the winning bidder arrives at the facility. When that happens, the auction must be canceled and the unit is no longer available. Unfortunately, that is something we are not able to control. Good luck with your next auction!
Hello Thomas,
We really appreciate you being a customer and helping to share the word about us! Thank you for the 5-star review!
Thank you,
The StorageTreasures Support Team
Hello Sherry,
We appreciate you taking the time to leave us a 5-star review! We look forward to doing more business with you.
Thank you,
The StorageTreasures Support Team