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Electronics & Technology

Strobes N' More

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200 reviews

4.6200 reviews
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About Strobes N' More

Data updated
Website
strobesnmore.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
96 reviews
Replies to negative
88% (15/17)
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About this business

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.

Written by the business, not verified by us.

Is Strobes N' More legit?

Strobes N' More (strobesnmore.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the outstanding quality of the items purchased, noting that orders always arrive promptly and in perfect condition. People also deeply appreciate the knowledgeable staff members who consistently provide helpful assistance, expert guidance, and smooth transactions for all orders. Some people were dissatisfied with the strict return policy, mentioning frustrating challenges when attempting to secure refunds after opening the product packaging to inspect them. Reviewers pointed out that checking items often requires unboxing them, yet they encountered inflexible rules regarding refunds and limited customer support responsiveness.

Auto-generated from all reviews of this business. For reference only.

What people say

Your return policy needs reviewing and…

Your return policy needs reviewing and you need to not advertise your speakers with a PA microphone if the speakers don't work with a microphone. See your ad online for the WSS30. It shows a photo of a speaker with a microphone. Guess what? That speaker isn't compatible with a microphone or PA system. I purchased the correct one (WSSPA30) from your company prior to returning the WSS30. I was disappointed to say the least that yall dont allow returns if the box is opened. The speaker was never used since it wasn't compatible. And how is someone supposed to assess what is sent to them without opening the box??? That makes no sense. I emailed and never heard back. I followed up with a phone call and received no more than "well, that's our policy". Feel free to contact me to discuss.

Reply from Strobes N' More2025-02-20

It was a pleasure speaking with you, and I'm glad we were able to reach a resolution. Once again, I sincerely apologize for the frustrating experience, and we look forward to the opportunity to do business with you again in the future.

Items on the order do not arrive in…

Items on the order do not arrive in time. Some Still didn't arrive after almost a month. Didn't receive any update

Reply from Strobes N' More2025-02-20

We apologize for the inconvenience caused by items being out of stock and placed on backorder. We have been working diligently to develop a backorder notification system, but unfortunately, it is not yet in place. We understand your frustration, and we are pleased to hear that you received all of your products last month. Thank you for your patience and understanding.

Received wrong item

I placed a telephone order because the website was being updated. Unfortunately the person I spoke with "ordered" the wrong item for me. I wanted a dual color triple threat in blue & white. When I received my order confirmation email the light on it was a triple threat in blue/white/blue. I called them as soon as possible to correct the mistake before it shipped. I was told the order couldn't be changed because it had already processed, & that I would have to return the incorrect item for replacement after receiving it. I asked about return shipping. I was told it was my responsibility to pay to ship back their mistake, but they wouldn't charge me for shipping on the replacement. The insured return shipping fee was almost $20.00 which was more than the cost of the original shipping. I feel this is unacceptable & a very poor business practice on their part, because the mistake was on their end, not mine.

Reply from Strobes N' More2025-02-20

I sincerely apologize for your experience. Unfortunately, once an order has shipped, it is our policy not to make updates to the order. However, I understand that this situation should have been handled differently, as it was an error on our part. The Customer Support Team has been informed and will handle similar situations more effectively moving forward. Again, I deeply apologize for the inconvenience and frustration this has caused.

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