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SubaruPartsDeal.com

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100 reviews

4.6100 reviews
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About SubaruPartsDeal.com

Data updated
Website
subarupartsdeal.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (9/9)
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About this business

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the business, not verified by us.

Is SubaruPartsDeal.com legit?

SubaruPartsDeal.com (subarupartsdeal.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, frequently praising the ease of finding what they need. Customers mention that the automotive parts are genuine, original items that match their vehicles and install properly. Consumers also appreciate the fair pricing compared to local dealerships and consistently enjoy fast, reliable delivery times. However, some people mentioned that navigating the catalog and ordering the correct items without a precise part number was quite challenging. A few other people also felt that shipping costs were unexpectedly high or that the overall delivery process took longer than anticipated.

Auto-generated from all reviews of this business. For reference only.

What people say

I’ve learned my lesson

I’ve used these guys a few times. Good price and prompt shipping. The problem comes when there is an issue. They state 24 to 48 hours to respond to an RMA request. The part arrived very poorly packaged, and damaged in shipping. After the initial contact and a 2 day wait, I sent them pictures showing the damage, as they requested. Doesn’t make sense to wait 2 days for pictures, could have been done as part of the first message. They are very slow to respond and we are now a week into this and I’m just now heading to FedEx to return. I finally called and asked for a refund instead of a replacement part, just because I don’t want to go through another week to ship it back, followed by another week to get the new one and hope it’s not damaged. They were very snippy on the phone and acted like my time doesn’t matter to them. They stated they had already changed my request from replacement part to refund. That would’ve been nice for them to tell me, before I spent time calling them to ask. Driving two hours round-trip to the nearest dealer now is starting to make sense. And the difference in price will likely make sense after being spoken down to on the phone. Edit: In response to their comments about the wrong reference numbers, etc, as I type this I can’t even see any record of a reference number. Just refund my money. I have the tracking number from FedEx. The return arrived Tuesday. No response from you within your own system. But you respond here?! Give me a break. Your own policy says 3-5 business days once the return hits your doorstep. This is day three. Make me proud and stop trying to say I’m not your customer. You have my email attached to this review and it’s the same email attached to the order. Just fix the problem and focus on customers instead of reviews. Edit: Copy and paste directly from the subject line of your email. I’d post a screenshot but Trust Pilot won’t let me: SubaruPartsDeal.com - Your Order VS36172092 RMA Request FedEx tracking number 870061898321 This isn’t something I just decided I didn’t want after all! You sent me a MANGLED part. I sent you the pictures and you sent me a shipping label for free, so you know it’s something you should take care of. Then after dealing with you on the phone I was upset enough to take up all this time to write an honest review and you come back and try to say I’m lying! We are now two weeks from the time that I gave you my money. This isn’t even that expensive. $77.00. What’s your cost? How much did the return shipping cost? Why wouldn’t you just apologize for the inconvenience and issue a refund? Then file a claim with USPS? This was a $345 order. You could just fix the issue and I’d use you again…….we’ll always have a Subaru that needs to be maintained.

Reply from SubaruPartsDeal.com2026-03-30

Thank you for your feedback. We sincerely apologize for the inconvenience you have experienced. We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further. Edit: It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you! Edit 2: Thank you for providing the order number so we could look further into the case. We are terribly sorry for the confusion, and we understand that receiving an item in anything less than expected condition can be frustrating, our timeframe for inspecting the delivery is 5 business days. We have escalated the case and will try our best to process as refund as soon as we can, thank you for your understanding.

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