Subellahair (subellahair.com) has a 4.4 out of 5 rating on OK.one, based on 256 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the hair is consistently soft, full, lightweight, and feels wonderfully natural during everyday wear. People also appreciate the helpful customer support team, who always respond quickly to inquiries, alongside fast shipping times and beautifully packaged orders. Some reviewers were not happy with the overall longevity, mentioning that the hair became dry, tangled, matted, or shed heavily after washing. A few consumers also encountered unexpected delivery delays or experienced major challenges when trying to contact support for assistance.
Auto-generated from all reviews of this business. For reference only.The wig came quickly. No weird smell, packaged well. Not too much shedding. I liked the plucking job and baby hairs on the unit, but the knots could be bleached better. The lace did not melt as completely to my liking but still natural-looking. Overall I am happy and will purchase again.
I place a order for 749usd. It's over 11days , I have not received any shipping information. Received a message on WhatsApp to take a picture of my bank card, ID and provide my mailing address along with phone number. Like seriously, after receiving payments they want me to do this. I plan on canceling and reporting this. To date not hair, or shipping information
SCAM !!!! I purchased a wig it said 1 day processing , and 3-5 days shipping .. I ONLY received a confirmation number and it’s been 2 weeks !!! I contacted them multiple times before I asked for a refund … I NEVER received a shipping update or even a refund !!! PLEASE BE AWARE !!!
This is supposed to be the 4C Hairline which was order Subella1014096. The hair I got looks nothing like what was advertised as 4C and wavy. My wig has krinkles vs waves and looks very nappy. I have asked for a refund and waiting on Suebella to respond. They saw my comments on their FaceBook site and instant msg'd me for my order number. I gave that to them and haven't heard back either. I have pictures to upload but don't see where to do that here. I'd love to show people this hot mess of a wig. I want my full refund.
I just received my Subella 4C edges unit. The quality of the hair is amazing, super soft. I plan to add highlights to it. I can’t wait to wear it for my upcoming trip.
The hair is as described on the website.I will be buying more hair now that I know they have good hair.
The wig I ordered is BEAUTIFUL and completely the look I’ve been desiring. No shed, true to the picture, I will be ordering again.
Hair quality is horrible; how can i get a refund?
My wig came really quick after a small hiccup. I'm glad I was patient, hair is soft long silky and has no smell. Cant wait to install.
My hair is fabulous and they are reasonable, I highly recommend!
I purchased three wigs and this blonde one has outdone itself . I lightened it. Boiled it and it still came out soft and beautiful , don’t walk run and buy !
Ordered what was supposed to be a kinky curly wig with 4c edges due to the photo they advertised. What I received was a wig with a completely different curl pattern. Come to find out, the picture they advertised as theirs belongs to a small business wig maker. Now I’m going back and forth to get a refund and send this wig back and they are stalling on honoring their return policy if the wig is not as described. Definitely filing a claim. Will NEVER order from them again.
I ordered a curtain bang wig lace front . I feel it was cheaply made and had no clips . I wanted to return it because I was deeply disappointed the hair was reddish tone and I asked for black hair . It was not worth the wait nor the money . I do not recommend them if they are going to make cheap looking wigs. I’ve bought better .
You can find the same hair with the same quality on AliExpress for a fraction of the price. Ordered 30” received 22”. Ordered black hair, brown hair was delivered. Asked for a larger wig cap. There was no alteration. You don’t get all of the free gifts either. Delivery was swift though. Overall very disappointing. They remove negative reviews from their site. Spend your money elsewhere.
I only gave it a one because I couldn’t give it a 0. Hair isn’t human, comes from China. Don’t waste your money. Fraud
The wig I ordered looked nothing like the pictures or videos. They use photos from other sites and rep them as being their product. Just do a google photo search of the photos posted..about 12 other sellers use the same photos. Their online reviewers are all paid and have to do a lot of work to the wigs prior to recording as the wigs are not as advertised. They will not honor their work and you will have to file a fraud claim. Be prepared. I have pics and video for any who are interested in seeing the true quality.
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