Order #887126776 from March 22 has not…
Order #887126776 from March 22 has not shipped and I am being ghosted by email. Please provide an update immediately.
superarbor.io (superarbor.io) has a 4.4 out of 5 rating on OK.one, based on 189 user reviews collected here. It is listed under Home & Garden and its reputation is good. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly stated having a truly great experience with this company. Customers frequently mention that the digital platform is extremely simple to navigate, making it totally effortless to discover hard-to-locate items very quickly. Everyday shoppers are also truly thrilled with the exceptional pricing options, helpful staff assistance, and the remarkably smooth online checkout process. However, some reviewers were not happy with product fulfillment times, noting significant delivery delays and a frustrating lack of regular tracking updates. Consumers additionally pointed out that it was quite difficult to reach live customer support agents or successfully cancel pending orders when necessary.
Auto-generated from all reviews of this business. For reference only.Order #887126776 from March 22 has not shipped and I am being ghosted by email. Please provide an update immediately.
This company are a “gnikcuf ekoj and their phone answering system are exactly the same. When you place order there is no response and you can’t get to a real person. The answering system just keeps silent. After more than 6 weeks they send me an email saying they can’t fulfill my order. Please don’t waste your time and effort from this company, they are a “SCAM COMPANY” You will not get what you are trying to order. “F” this company, what a Stupit company. STAY AWAYYYYYYYYYYYYYYYYYY.
This company is a scam. It’s not even a home improvement business, it’s just a search engine looking for those items you thought you would not find anywhere else. That’s why they don’t have any humans communicating with you when you call or email. In fact, this company advertises itself as a technology company under the ‘About Us’ section of their website. The fact that they tell you, only after you made the order, that they will need 14 days just to see if they have the item that they had already advertised in their website tells you there is something fishy. Either you have the item or you don’t. Any business that provides misleading information and can’t communicate is a scam.
Order Order#887119706 placed February 15, so far no response from supplier
This company has absolutely no customer service. Placed an order two weeks ago and it is still in pending status. You can't speak to a real person and the AI responses give me no answers. I think I have been scammed. Do not use them!
Is this a scam???? If you read the reviews, most reviewers are talking about the ordering process and not receiving the product. SA sends out an email encouraging you to review (in exchange for free shipping) before ever processing the order, let alone receiving the item. Has anyone actually received their correct order? Customer service AI will not let you speak to a human and I’ve seen A LOT of people on Reddit and elsewhere talk about never receiving their orders. I’m still waiting to hear about my order… I think this company is a scam.
I’m here with an update from previous review! It’s been 21 days not including weekends and my order still says pending! Unable to talk to an actual person and automated system never lets you get through it just hangs up! I have sent a few emails and no response! My order was a few dollars off $500, hoping they don’t charge me! This site seems like a complete scam!!!
Once I learned of your existence, the search and order process was super swift! Now, hopefully the product is available and gets to me!
I am replacing my Dewalt powered screwdriver that I lost original. Super Arbor had a great price!
Paying for product was easy
Little difficult to navigate at first. It would not take my address as you wanted it. So I put my unit into main address it was fine
I feel the ordering process was challenging for me but I don't do wellwith technology but I did finaly figure it out, so next time I believe I can navigate easier.
Easy to navigate easy to check out good prices
I had to cancel an order and it was done quickly and kindly.
The website is easy to navigate and prices beat the competition. The expected delivery date is reasonable also.
Very easy to get installation information on product.
189 reviews matching