Superladystar

The boots are about 1 size too large

The boots are about 1 size too large, however, I plan to wear thick socks when I wear the boots, so all is good. They are beautiful!!! Thank you!

Boots too small? No Worries!

I had ordered a pair of boots, and the sizing is not the same as the US. I am usually a 10.5 US but the EU versions don't support half sizes. I contacted the company and they worked with me to get the next size up with little interruption and great customer service.

Easy to deal with I am extremely happy…

Easy to deal with I am extremely happy 😃 I have purchased 10 pairs already always received a great service each time. Thank you Superladystar💕

The quality of the product

Love these shoes

Love these shoes, so comfortable and beautiful!

Lovely boots

Lovely boots. Delivered quickly. Very satisfied

The sandals are absolutely gorgeous

The sandals are absolutely gorgeous - exactly what they looked like on the website. Also, the size is perfect - size 38 (or UK size 5). I was surprised about how long it took for delivery, and that's the only reason I've only put 4 stars.

Strong Odor!

When I received my order the shoes had a strong chemical odor. I emailed Superladystar and was told to leave the shoes in a well ventilated area for 1 to 2 weeks. This did not work. When I asked for a return, they did not pay for shipping and shipping to Hong Kong was very expensive. They refunded $35 instead of $88. If you order from them, be aware that the return process is very difficult and costy and their shoes have a strong odor.

These boots always get admiring comments

These boots are so cute and very comfortable. I always get comments on them. They pair perfectly with jeans or any neutral casual pants. They have a soft velvety liner, and the zipper seems to be of good quality. I have not had them long, but they seem to be well made. The order took a bit to arrive, but not super long. (I ordered on 6/21 and got them about 7/10) I did have to leave the boots on my back porch for a few days to let the smell of the leather dye abate. But that is my only negative comment. (And what a "first - world problem that is - having to let freshly dyed adorable leather boots air out! - can you tell how spoiled we all are??!!)

Love the sandals

Love the sandals! Well made and unique. Fast delivery.

Beautifully designed and very comfortable

Great sandals. Bought these for my sister in law

Great looking shoes

The guidance on the site regarding what size to order was great, it meant the shoes ordered fitted. They look wonderful, so colourful, matching your pictures on the website. Tracking of the order in its transition from manufacturer was most useful.

I absolutely love my boots

I absolutely love my boots! I really hope they don’t loose their quality like May other companies do. They are so beautifully crafted and are super comfy. They didn’t take Tok long to arrive, but international shipping takes longer than local.

Cutest pair of heels I ever bought!!

Cutest pair of heels I ever bought!!! I get so many compliments when I wear them. And not only are they cute but they are comfortable too!!! The heel support makes them comfortable to walk in

Beautiful shoes

I received my beautiful shoes faster than what I expected. The shoes are true to size and appear to be well made. Love these shoes!

Time

Delivered in a timely manner.

Poor customer service

Ordered two pairs of shoes. One pair fit, but only because they were a sandal with an elastic back. The loafers were too big. I ordered a size five. They sent an EU 36 which they said is equivalent, but it is not. They said to return them I would have to pay shipping to Hong Kong. I did not want to exchange them because I do not trust their sizing. They finally offered a partial refund.

Can't wait for Christmas

Can't wait for Christmas! These boots are amazingly fun and will certainly get some attention! It'll be worth the wait every year now! Jingle all the way! Oh, and super comfortable! Perfectly made!

Shoes arrived looking just as expected

Shoes arrived looking just as expected, and very comfortable for the higher heel.

The shoes are gorgeous and well made

The shoes are gorgeous and well made. Thank you!