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Events & Entertainment

Suzitee

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101 reviews

4.7101 reviews
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About Suzitee

Data updated
Website
suzitee.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
75% (6/8)
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About this business

Discover the Best in Personalized Gifts at Suzitee - Your Trusted Partner!At Suzitee, we pride ourselves on providing unique personalized gifts for every occasion. With categories for family members, teachers, schools, nurses, and healthcare professionals, we have the perfect gift for everyone.With a strong focus on exceptional customer service, we strive to deliver the best products and services to ensure your complete satisfaction. Shop with us and experience our commitment to long-term customer relationships.Choose Suzitee for top-quality products that are carefully curated to symbolize deep meaning. If you ever encounter any issues, our dedicated team will promptly address and resolve them. Your satisfaction is our priority.Join countless customers who have experienced the joy of giving and receiving personalized gifts from Suzitee. Shop now and create cherished memories that last a lifetime.

Written by the business, not verified by us.

Is Suzitee legit?

Suzitee (suzitee.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the materials and the beautiful craftsmanship of the customized products, making them thoughtful presents for family members and special events. Shoppers also express deep satisfaction with the smooth ordering experience, noting that items arrive promptly and match their expectations wonderfully. However, some people mentioned experiencing frustrating delivery delays, noting that packages occasionally arrived well after major holidays or past the originally promised dates. A few other people also felt that customer support was slow to respond or unhelpful when facing unexpected tracking issues or missing shipments.

Auto-generated from all reviews of this business. For reference only.

What people say

I received my ordered picture in a round tube…

I received my picture in a round tube that was covered in bubble rap. Inside the tube were some plastic that was wrapped around the picture making it secure. The picture was great not like the picture on the site but a lot better. I would order from this company again if I needed to.

close to a month to get order

close to a month to get order. Ad is for fathers day, item will arrive over a week past fathers day. No phone number. Appears that orders maybe ship from Vietnam, not St Petersburg Florida, causing extensive delays

Reply from Suzitee2026-06-23

Dear Sir/Madam, We sincerely apologize for the issue with your order. Our team is currently working closely with the relevant department to review your case and determine the most appropriate solution for you. We truly regret that this situation has occurred and want to assure you that we will take full responsibility for any mistakes on our end. Once again, we deeply apologize for this matter and sincerely hope for the opportunity to make this right for you.

Fraudulent info

This company has my name email and phone number and yet the invoice is going to another state! I never ordered anything and emailed them 3 times about the fraud and zero response !

Reply from Suzitee2026-06-23

Dear N Couch, We sincerely apologize for the issue with your order. Our team is currently working closely with the relevant department to review your case and determine the most appropriate solution for you. We truly regret that this situation has occurred and want to assure you that we will take full responsibility for any mistakes on our end. Once again, we deeply apologize for this matter and sincerely hope for the opportunity to make this right for you.

There’s been no shipping update in 7…

There’s been no shipping update in 7 days which I read could possibly happen due to weather and what not…However, I’m not sure where my order is coming from but it was at some point an hour away from my house and then I read on the tracking email that it was then on a plane …I’ve emailed them twice today with no response, I will not be ordering from them again which is sad because I’ve read some really good reviews on the company…UPDATE, they finally sent me an email asking if I want a replacement, and to let them know right away and I did and of course, no reply back! This shop is a joke! Worst customer service ever and now I have to reorder my husband something for Fathers Day in hopes it will be here on time! 12, TWELVE emails and only one reply from them, it seems they only reply when you leave a bad review on here…Don’t waste your time or money or energy on this shitty ass place!

Reply from Suzitee2026-06-01

Dear Ms Wood, We sincerely apologize for the issue with your order. Our team is currently working closely with the relevant department to review your case and determine the most appropriate solution for you. We truly regret that this situation has occurred and want to assure you that we will take full responsibility for any mistakes on our end. Once again, we deeply apologize for this matter and sincerely hope for the opportunity to make this right for you.

Overall Wonderful experience

Overall Wonderful experience! Easy to order personalized print with all the Grandkids names. When the print arrived, it was beautiful and just what I wanted. However, it had been slightly damaged in shipping. I contacted customer service it was very simple and fast to get a replacement print. No hassle at all. Great customer service and quality of product!

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