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Home Services

Taskrabbit US

276 reviews

4.1276 reviews
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About Taskrabbit US

Data updated
Website
taskrabbit.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
276 reviews
Replies to negative
91% (49/54)
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Is Taskrabbit US legit?

Taskrabbit US (taskrabbit.com) has a 4.1 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Home Services and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

M
Marisol · 2 reviews · Verified · Experienced 2026-08-02 ·

Great Work

Very good at communicating, assessing the situation and working the logistics.

L
Liz · 1 review · Verified · Experienced 2026-08-01 ·

Super nice & easy to work with

Super nice, helpful, easy to communicate with and quick to respond. Some people give you a hard time when you ask questions or try to get a better deal on purchasing necessary items but he helped find the items I needed.

K
Katherine E. Helms · 2 reviews · Verified · Experienced 2026-08-02 ·

He did an amazing job

He did an amazing job! Very easy to work with and accommodating! Would hire again in a heartbeat.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

Every time I attempt to book a cleaning…

Every time I attempt to book a cleaning service, the tasker cancels beforehand leaving me to find another tasker at a more expensive price for the same allocated time.

Reply from Taskrabbit US2026-08-04

Hi, Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

C
Chris · 1 review · Verified · Experienced 2026-07-31 ·

Picture hanging

Taskrabbit connected me with the right person to hang a series of pictures. Jorge took his time and measured each hanging so they were all equally spaced.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

The tasker itself did not do a good job…

The tasker itself did not do a good job . When I asked on how I can get reimbursed or refunded , your company was of no help

Reply from Taskrabbit US2026-08-04

We deeply apologize for this experience and appreciate you taking the time to bring it to our attention. Taskers are independent contractors and Taskrabbit does not provide any warranties or guarantees for their work. What we do have is Taskprotect to assist in some cases of damage.

P
Paula F · 1 review · Verified · Experienced 2026-07-31 ·

excellent…

I’ve had nothing but excellent experiences with the people I’ve used for Taskrabbit. Everything has always gone very well. Projects always turned out well and complete.

c
customer · 1 review · Verified · Experienced 2026-07-29 ·

Tarik was fantastic

Tarik was fantastic! Highly recommend him.

J
Julia Gigli · 2 reviews · Verified · Experienced 2026-07-31 ·

Taskrabbiter was great!

c
customer · 1 review · Verified · Experienced 2026-07-30 ·

Reconsider pricing structure.

I like that they do background checks and bring able to schedule a time right from the app. My only pet peeve is the hourly support fee, that increased the final amount to more than my budget. It would be nice to have a flat fee, because why does it need to be hourly. Overall still helpful

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Got the job done with efficiency!

L
Linda Ehrlich · 1 review · Verified · Experienced 2026-07-31 ·

Good moving expderience.

I found a great mover and thank you for that. I did feel that your extgra charges were high, and weren't advertised "up front".

Reply from Taskrabbit US2026-08-04

Hi Linda,  Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

c
customer · 4 reviews · Verified · Experienced 2026-07-31 ·

Easy to use

Easy to use. Great taskers.

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Your tasker never finished his task and…

Your tasker never finished his task and overcharged me for my task. He also did all of it wrong. i am disputing the entire charge with my cc company

Reply from Taskrabbit US2026-08-04

Hi, Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button. Thank you!

C
Cool Cabins Guest · 2 reviews · Verified · Experienced 2026-07-31 ·

Quick booking

I loved that I was able to book only a few hours in advance with little effort. Task Rabbit is awesome

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

good work

punctual. personable. did good work.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

He is very professional and fast

S
Sandy P · 6 reviews · Verified · Experienced 2026-07-31 ·

Task Rabbit's extra fee is too high.

The workers on Task Rabbit are fine, but I will never use this platform again because Task Rabbit added an additional $148 to my job as a "safety and security" fee. I don't mind them adding a small fee to keep up the platform, but that amount is egregious and made my job over-priced.

Reply from Taskrabbit US2026-08-04

Hi Sandy, Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

S
Shelley · 3 reviews · Verified · Experienced 2026-07-31 ·

Responses are quick

Responses are quick, easy to find the category and a Tasker to fulfill your needs. I love the fact that I can schedule when it’s convenient for me. Communication is great!

A
Anonymous · 1 review · Verified · Experienced 2026-07-30 ·

Easy and convenient!

So easy to search for exactly what I need help with, review the people and their ratings, and communicate with them about the job specifics. I love how convenient it is!