Taskrabbit US (taskrabbit.com) has a 4.1 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Home Services and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
The app made this whole experience great! I looked at several available taskers for my project, picked one to reach out to based on the number of similar projects she had done and her bio, and booked the task. Easy peasy!
I liked being able to communicate with my tasker and pay my tasker all in one place.
Task Rabbit offered a quick solutions to a pesty projects. A few simple steps and I was connected with a the correct person to complete my repair and mitigate more issues. I recommended that plaform to my mom as well!
I do not like how the app functions. Communicating with taskers is difficult. When they’re deadbeats and don’t follow through with the job, it’s unnecessarily tedious and obnoxious to cancel and rebook with another Tasker. Most of the taskers are not even available when they claim to be so more time wasted. Additionally, if a job is being done poorly by a tasker, there is ZERO support from task rabbit. From a financial and safety perspective, task rabbit is awful. Given how long the app has been around, it should be much better. My last experience with a move was extremely negative largely due to TaskRabbit. I don’t think I will be using it again. I will try another app or old fashioned word of mouth.
Reply from Taskrabbit US2026-08-04
Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".
L
Lisa · 2 reviews · Verified · Experienced 2026-07-31 ·
★★★★★
Great worker
This was my first experience with Taskrabbit. It was easy to schedule and choose a person who met my needs for helping with organizing.
Andrew was awesome to work with! He worked fast and efficiently. Was happy to jump into the next task as soon as I asked. I would use Andrew specifically and Taskrabbit again any day.
The person was great . He did the job in 25 m but I was charged for 2 hours. So I need to contact the Taskrabbit support to get it back. Shouldn’t be this way. You guys take the money without checking
Reply from Taskrabbit US2026-08-04
Hi Chernoff, we're so sorry to hear about this issue concerning your invoice! Our Support team can help with looking into these charges. To email our team visit help.tr.co and click the "Contact Us" button.
I asked the tasker to add a hour of time bc I was unaware of the tipping feature.
Reply from Taskrabbit US2026-08-04
We're so sorry to hear about this confusion! Our Support team can help with walking you through our site features. To email our team visit help.tr.co and click the "Contact Us" button.
The job was completed in a timely manner. Tristan was very courteous and punctual. Would recommend Taskrabbit to others and I wouldn’t hesitate to use them again.
When I created my tasks, I listed both tasks as 4+ hours. The two taskers both were only scheduled for one hour. One could stay longer but the other had to leave and I was stuck doing the work myself.
Reply from Taskrabbit US2026-08-04
We apologize that you've encountered this experience and truly appreciate you sharing your feedback. Your thoughts are extremely valuable to us as we continue to develop and improve our product, and we've passed this info along to our teams to help understand these opportunities. Please let us know at help.tr.co if you need further assistance.
M
Michael · 3 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Tasker canceled on me!!
When I scheduled my project, I scheduled 2 tasker to assemble my large desk. One tasker asked questions a requested a photo of desk. I complied. This tasker canceled his reservation leaving me short on my project. I called Taskrabbit. I was told by lady on phone that she was gonna assign a tasker. That never happened. Noone was assigned, Noone showed up. I didn't want the one tasker who confirmed his reservation to be here working on desk all day, so I began building my desk to save time. When the one tasker showed up, I had appx 1/2 the desk put together. He then asked me to go relax and he would let me know if he needed me. He completed the desk in a timely manner.
Reply from Taskrabbit US2026-08-04
Hi Micheal, thank you for sharing your experience. We apologize for this poor experience, but are glad to know you found someone to help! Please let us know at help.tr.co if you need assistance!