Tates

A good sales experience

Ian at Tate’s was most helpful, wasn’t pushy, gave us time to think it over and then was helpful throughout the process. Would recommend!

Very easy and comfortable to deal with

Great service

Excellent service

Very helpful and not pushy

Citroen C3 purchase

Purchased a C3 from Graham at Tates Citroen Crawley. Very easy to deal with and professional throughout, all questions answered and car prepared and ready for collection as agreed. All in all great service, thanks.

Max was extremely knowledgeable

Max was extremely knowledgeable, honest, and helpful throughout the whole process

Fault rectified promptly on nearly new car.

Calvin was really good to deal with on the sales side, not too pushy and very pleasant. But the star of the show was Rob in Service when I had to take the car back after 2 days as it was making a strange (but hard to hear) noise. Rob got a Technician to look at it immediately to identify the offending part, then placed a priority order for a replacement and got it fitted 3 working days later. As a Kia Approved Used vehicle the fault should have been identified by Kia, not Tates. Anyway, prompt action by Rob saved the day!

Great Dealer

Great service all round. Can't fault this dealer. Kept us updated during the wait and the staff was always nice and friendly.

Knowledgeable

Helpful , friendly and great communication. Efficient and informative

Good service

Denise BrownUnited Kingdom · 8 reviews · Verified · Experienced 2024-02-14 · Posted 2024-03-13

Excellent

Very helpful, professional and kind salesman. Took care finding right car for me. Max was efficient and patient. My third car from Tates and I always exceptional service from the sales team.

Max was extremely helpful

Max was extremely helpful. Letting us know that a car was coming in that might suit us. He was very patient explaining everything to us. We are happy with the service Tates provided. We have purchased two cars from them now.

Excellent service.

Very helpful very kind and very good…

Very helpful very kind and very good service

Fantastic Service

Marc explained the Motability service well and went out of his way to answer all my questions. The whole thing was very straightforward. Motability is a fantastic scheme.

Brilliant customer service

Brilliant customer service. Went above and beyond to help us.

Danny DawesUnited Kingdom · 9 reviews · Verified · Experienced 2024-01-20 · Posted 2024-03-12

Max.. The Man who does what he promisess

Max... purely and simply Max. We only went to view and now we have a lovely Hyundai Tuscon

We visited on a whim

We visited on a whim, just tentatively looking for a small used car. The salesman not only remembered my name, but also what car we had bought 7 years ago! Walked away less than an hour later with an agreement in place.

Louis was pleasant enough ,when I could…

Louis was pleasant enough ,when I could contact him! However I had to ring around the other branches to ask other salesman at their other car yards for him to contact me Also didn’t really chase up the service history ,as Irequested in the end I did it myself but it was easy enough just asked a vw commercial centre for it ,its online The plus point was the suggestion of including RAC mechanical cover included in the price instead of the Tates in house warranty as I travelled down to Brighton from Yorkshire Also he did pick me up from the train station ,so on balance not too bad In comparison to a BMW which I bought at the same time they delivered the vehicle from London for nothing,full tank of fuel ,logged my warranty for me ,replaced a back up key for nothing ,rang me to ensure I was completely happy ,even knocked an additional £500 off without me asking ….that is a 5 star service