Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.
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Is Tax Defense Network legit?
Tax Defense Network (taxdefensenetwork.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-27.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the dedicated staff members and tax professionals who provide extremely helpful guidance, clear explanations, and much needed peace of mind during stressful financial situations. Many people frequently highlight the professional service, efficient communication, and successful outcomes achieved through careful and dedicated case management.
Some reviewers were not happy with inconsistent communication, delayed responses, and extended waiting periods without proper case resolution or clear updates. A few consumers also mentioned growing financial burdens, rising interest costs, and unmet expectations regarding their complex tax cases after paying significant fees.
Auto-generated from all reviews of this business. For reference only.
Absolutely would not recommend these people, we have waited months for them to take our case before the irs and keep sending document after document and they keep asking for them over and over. Most of the time when you call you can't get ahold of anyone. I am very disappointed with the company.
Reply from Tax Defense Network2026-05-22
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this matter further.
As we're unable to identify you based on the information provided, we'll ask that you contact our team at [email protected] for further assistance.
We hope to hear from you!
Although my experience took a long time, once Maybertine began working on my account it was resolved quickly. Maybertine was professional and patient in answering my questions.
Reply from Tax Defense Network2026-05-18
We're happy to know our team provided you with such a reassuring and positive experience. It's been a pleasure working with you!
Great communication and very attentive to my tax case
Reply from Tax Defense Network2026-05-18
We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!
These people are professional scammers,good luck even getting someone on the phone after they set up your payments each month to them.You’re better off just trying to make a deal with the irs yourself because trust me it’s a waste of time and extra money to give away dealing with them.I usually don’t post much but I want to help someone not to throw away money.When you look at all the good reviews they’re written as soon as they sign up with them and within months they started posting negative reviews.Do not,I repeat DO NOT WAIST YOUR TIME OR MONEY WITH THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from Tax Defense Network2026-05-13
Firstly, our company will only ask our clients to review our company following the completion of their services. We want all of our clients' feedback to be an honest portrayal of their complete experiences with our team.
Regarding your own experience, we understand you are disappointed that the IRS has not accepted your desired resolution. However, we must stress that there are still options available to you, even if they seem less appealing. While we understand everyone would like to pay as little as possible, federal tax resolutions are largely determined by each taxpayer's financial circumstances and their ability to pay their tax debts. When the affordability exists, the taxpayer must be realistic about their options and the outcomes our team can provide them.
We are truly disappointed that this outcome has impacted your perception of our services and our team's willingness to assist you.
You've had an opportunity to speak with our team about this matter, but if you would like to discuss this further, you may contact us at [email protected] for assistance.
I fired these people and they kept taking my money all I want is a refund for all the money I paid. I called them and they said their supervisor would call me back . If these people have to get approval to get fired that is crazy just please give my money back im about to loose everything I own . I told you I could not wait on this money you took please refund my money
Reply from Tax Defense Network2026-05-12
Thank you for bringing these concerns to our attention as our team will be working to review and resolve these concerns as quickly as possible.
You can expect to hear from us very soon about this matter.
If you'd like to contact us directly, please do so by emailing us at [email protected].
Unfortunately they don’t deserve even 1 start. They are the most pathetic team ever experienced. Took $10,000 pretending to have inside knowledge of IRS and just before the deadline the coordinator disappeared but they continue to collect monthly payments.
How they are now trying to negotiate with me I believe Trustpilot is a complete scam and cover for the companies stealing money from consumers.
The insult from the intake person who was so kind during the initial consultation became a beast I have all the text messages exchanged to prove it. Both solution and staffs aren’t up to the challenge they use your problems to enrich themselves. So be well aware that they are never going to communicate with you in writing so you don’t have any proof!
Reply from Tax Defense Network2026-08-14
Gina, we're disappointed to hear you are dissatisfied with the level of service provided by our Tax Defense Network team. It sounds like your experience has fallen short of expectations and for this we are very sorry.
If you would like to discuss this matter with our team, you may contact us directly at [email protected] for further assistance.
Mabertine, was very professional, informative, courteous, prompt on communication, she explained everything in order for me to understand & was willing & ready to answer each question I had. Although my case has reached it's final step, she assured that she would still be here for me (for the next 30 days).
Reply from Tax Defense Network2026-05-04
We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!
I had a bit of a tax issue and didn’t know where to turn. I found the tax defense network and started working with Amanda Gilmore. From the start she was a no non sense get the information kinda person. But after spending a lot of time with back and forth emails she got me and my humor. Now, I’ve paid taxes for my whole life but many terms alluded me. She guided through making a P/L as well as a few other things. When I didn’t turn tho gs in quick enough she gave me an email nudge. All on all I’m pleased with my outcome and couldn’t have gotten there without Amanda.
Reply from Tax Defense Network2026-05-04
We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your service experience.
Worst compy I have ever worked with they left me exposed after paying them do my taxes.
And now the irs has put a lean on the house won't the take my
Social security from me leaving Penny less.
Reply from Tax Defense Network2026-04-30
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this matter further.
As we're unable to identify you based on the information provided, we'll ask that you contact our team at [email protected] for further assistance.
We hope to hear from you!
I put off making this call for so long because I thought it was going to be a hassle and embarrassing. Every single person I spoke with from this company went above and beyond to help me and set my mind at ease! Everyone was nothing short of amazing and they did 100% everything they told me they would do.
Reply from Tax Defense Network2026-04-27
We're happy to hear we've lifted burden from your shoulders! Thank you for choosing our team to assist you with your tax matters.
I have a very difficult situation with taxes/IRS. I was sold a big bill of goods - "we have contacts with revenue officers, we will get your penalties removed, and lower your interest rate". Charged me $10,500. All I got was a payment plan with the IRS which I could have set up for $0. Terrible overselling, zero value.
Reply from Tax Defense Network2026-04-22
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this further.
Please feel free to contact us at [email protected] for further assistance.
We hope to hear from you!
They are extremely helpful and precise- they explain everything in detail if you have questions. They help you from start to end also and are very kind! Thank you!
Reply from Tax Defense Network2026-04-21
We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your service experience.
My rep was Lori Fergusun and she was amazing. She was patient, never made me feel stupid for being behind, answered all my questions, and negotiated a fair repayment plan. I give her my highest recommendation.
Reply from Tax Defense Network2026-04-21
It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!
I got a positive result due to all of the hard work done by Tax Defense Network. I didn't think anything would reduce my stress, but working with them helped a lot. The person assigned to me was kind, honest and really seemed to have my best interests at heart. I would definitely recommend them to anyone having tax difficulties.
Reply from Tax Defense Network2026-04-15
Thank you for taking a moment to highlight your experience with our Tax Defense Network team. It's been a pleasure working with you!
I have used Tax Defense Network twice and they have been amazing in follow up and customer service. This time as was pared up with an amazing Lady named Veronica Sotomayor. She is amazing in her her people skills and knowledge of Tax process consideration as they help you to work with the IRS. Thanks to Veronica and her Legal Team. I highly recommend them!! Thanks Ed
Reply from Tax Defense Network2026-04-07
We are happy to be your consistent choice of tax service specialists! Thank you for your business and this wonderful rating for our Tax Defense Network team.
It tortures me to leave two stars for tax prep because the tax preparer works for the IRS. Horrible used car bullshit sales, damage control is a hack. Lied to. Don't waste your time. It's a basic quick dime bait and switch piss on your back and tell you its raining experience.
Reply from Tax Defense Network2026-04-06
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this matter further.
As we're unable to identify you based on the information provided, we'll ask that you contact our team at [email protected] for further assistance.
We hope to hear from you!
Communication and let me know everytime something happened with my acct
Reply from Tax Defense Network2026-04-01
It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!
Great customer service and attentive to clients financial difficulties. Courteous and understanding staff
Reply from Tax Defense Network2026-03-31
We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!
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