Scheduling was a nightmare
Scheduling was a nightmare. I paid online and booked the lesson. I was then asked to switch the lesson to four days later. This nonsense went on forever and getting a hold of someone to sort it out did not go well. DO NOT book with this company. They offer time slots without having an instructor in place. They continue to email me without an "unsubscribe option on the email.
Hi Janet, we are sorry to hear about your initial frustration with the scheduling process. While our coaches manage their own calendars, we understand that reschedule requests can be a hassle. However, looking at your account, we see that your coach was actually able to accommodate your preferred schedule and successfully completed your lesson. Regarding your experience with our team, we pride ourselves on responding as quickly as possible during normal office hours. Our records show our last correspondence with you was resolved in March, but if there is a new issue, we are always here to help. Finally, we apologize if you are having trouble unsubscribing from our emails. Because our automated system does not allow us to manually remove email addresses on our end, the best way to stop receiving these is to block the sender address or mark the emails as spam. Thank you for your feedback.
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