Thebeautynorth (thebeautynorth.com) has a 3.3 out of 5 rating on OK.one, based on 362 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 40% give 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the prompt, incredibly helpful customer service team for quickly resolving issues and offering friendly support. Many people also highlight the wonderful quality of the clothing, noting that the garments are adorable and comfortable to wear.
Some reviewers were not happy with the sizing and material quality of certain clothing items, mentioning that garments felt too small or cheap. A few consumers additionally experienced delivery delays, stating that orders were lost by couriers or arrived significantly later than expected. Despite these occasional shipping and fit setbacks, overall satisfaction with the staff remains very high across purchases.
Auto-generated from all reviews of this business. For reference only.
They went out of their way to make sure I got the correct size. Couldn't have asked for anything better!!
Reply from Thebeautynorth2026-07-08
Dear Anne Harris
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dear Amber Klassen
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I sent an email and received a response very quickly. It was related to the refund of an item. The response was clear and completed quickly. I really appreciated it.
Reply from Thebeautynorth2026-07-03
Dear Stephane Beauregard
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
The clothing is well made! I originally didn't receive the items I had ordered but the customer service representative quickly responded and replacement items were sent out. I received them very quickly and I'm very impressed with the quality!
Reply from Thebeautynorth2026-07-04
Dear Jeanna McIntosh
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Mia is kind and very helpful.great customer service.love it.❤️
Reply from Thebeautynorth2026-07-02
Dear Senada Karisik
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
The product was not at all what I ordered but Jamie went above and beyond to help me resolve the issue. Jamie should be commended for the service provided when the company failed to provide the goods
Reply from Thebeautynorth2026-06-30
Dear Lori Lo Duca
Your feedback is very important to us and helps us understand your true feelings.
We will continue to strive to improve our service quality and strive to provide you and all our customers with a more considerate and smooth shopping experience.
If you have any suggestions or need assistance, please feel free to contact us at the following email address:
📧 Customer Service Email: [email protected]
We look forward to providing you with a more satisfactory service experience in the future. We wish you a happy life!
Best regards
Olivia
Worst company EVER , received a shirt I ordered A MONTH AGO , it came I ordered a XXL this shirt is so tight AND THE SIZE TAG WAS CUT OFF , ALSO PLACED AN ORDER IN APRIL THEY CHARGED MY C/C AND AS OF TODAY JUNE 28 STILL HAVE NOT RECEIVED IT ,,,I Recommend DO NOT ORDER FROM THIS COMPANY
Reply from Thebeautynorth2026-06-29
Dear Dodie Akers
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 [email protected]
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
The response time to my inquiries abt…delivery date
The response time to my inquiries abt tracking. Shirts fit perfectly, very happy.
Reply from Thebeautynorth2026-06-27
Dear kimberwoody
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Customer service is outstanding! They’re prompt, helpful and put the customers’ needs first. I will definitely be purchasing with them in the future and would highly recommend them.
Reply from Thebeautynorth2026-06-25
Dear Regan Hentz
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Mia was excellent in helping me with a customer service issue!!! Very quick response and very receptive in offering her assistance!!! Thanks!!!
Reply from Thebeautynorth2026-06-22
Dear Dianne “DIVA” Harmon
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
The dress was perfectly beautiful & great quality. Although shipping took a while, the seller was great about communication & updating me with tracking info. Great customer service.
Reply from Thebeautynorth2026-06-17
Dear Rhonda Redd
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I had an error with a color and they took care of the issue right away.
Reply from Thebeautynorth2026-06-10
Dear Patricia Briggs
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dear Jane
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dear Susan Graham
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Sunny was super helpful and attentive when I had a mix up in my order. I’d definitely order again!
Reply from Thebeautynorth2026-05-28
Dear Customer
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jamie went above and beyond to service my request. She was personable and professional!
Reply from Thebeautynorth2026-05-25
Dear Mary
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
customer service great. Jamie has done a great job. Has being answering my messages immediately after received. I really appreciate her help even when at this moment my issue has not been resolved because is out of her hands, but she still in communication with me doing her best.
Reply from Thebeautynorth2026-05-06
Dear Virginia
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I had an issue with my order but Mia was very helpful and the issue got resolved to my satisfaction. I would definitely consider shopping at Thebeautynorth again!
Reply from Thebeautynorth2026-05-06
Dear Geeta
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
I ordered a dress that did not work for me and they are letting me do a replacement free of charge and no return process!
Reply from Thebeautynorth2026-04-29
Dear Kevin
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
The process of returning/exchanging the product I purchased was made very easy. Thank You Mia
Reply from Thebeautynorth2026-04-29
Dear Ivana
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
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